# New Relic in November 2020: incidents, uptime and changes

> New Relic in November 2020: 19 incidents on its status page (2 major or critical), 98.73% free of major or critical incidents (vendor-reported). From Rewindex’s archive of New Relic’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/new-relic/2020/11
Last updated: 2020-12-01T00:00:00Z

- Incidents posted: 19 (major/critical: 2) · Maintenance: 0
- By vendor impact label: major 2, minor 11, none 6
- Uptime (vendor-reported): 98.73% free of major/critical incidents, 96.68% free of any incident; outage time 9 h 7 min, incident time 23 h 54 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [October 2020](https://rewindex.com/company/new-relic/2020/10.md) · Next: [December 2020](https://rewindex.com/company/new-relic/2020/12.md) · [All months](https://rewindex.com/company/new-relic/reports.md) · [New Relic](https://rewindex.com/company/new-relic.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [NRQL Alert Lag](https://rewindex.com/company/new-relic/incidents/shw01ydgwj6t.md) | major | 2020-11-02 20:03 UTC | 2020-11-03 00:12 UTC | 4.2 h | resolved |
| [US region New Relic Products APM, Infrastructure, Logs impact](https://rewindex.com/company/new-relic/incidents/9kpbtfr79r49.md) | major | 2020-11-27 11:54 UTC | 2020-11-27 16:52 UTC | 5.0 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [NRQL Alert Lag](https://rewindex.com/company/new-relic/incidents/shw01ydgwj6t.md) | major | 2020-11-02 20:03 UTC | 2020-11-03 00:12 UTC | 4.2 h | resolved |
| [NRQL Alert Lag](https://rewindex.com/company/new-relic/incidents/n9zycbx08zwg.md) | minor | 2020-11-05 17:20 UTC | 2020-11-05 17:36 UTC | 16 min | resolved |
| [Alerts Irregularities for US Region](https://rewindex.com/company/new-relic/incidents/z6rnkd0qjr7p.md) | none | 2020-11-06 01:16 UTC | 2020-11-06 01:16 UTC | 0 min | resolved |
| [NRQL Alerts Irregularities for US Region](https://rewindex.com/company/new-relic/incidents/4t047mnbs5y6.md) | minor | 2020-11-10 06:02 UTC | 2020-11-10 06:14 UTC | 12 min | resolved |
| [Metric Data Delays and Alert Notification Irregularities for US Region](https://rewindex.com/company/new-relic/incidents/svm3t7968h41.md) | minor | 2020-11-11 01:30 UTC | 2020-11-11 11:21 UTC | 9.8 h | resolved |
| [Logging UI/Alerts Delays for US Region](https://rewindex.com/company/new-relic/incidents/7b2jgdn8cc6g.md) | minor | 2020-11-11 05:39 UTC | 2020-11-11 05:52 UTC | 13 min | resolved |
| [US Region Data lag in Insights, Dashboards and Synthetics, NRQL alert notifications impacted](https://rewindex.com/company/new-relic/incidents/rvv21fvybyk2.md) | none | 2020-11-11 12:31 UTC | 2020-11-11 16:11 UTC | 3.7 h | resolved |
| [Synthetics Containerized Private Minions UI Unavailable for US Region](https://rewindex.com/company/new-relic/incidents/zjlwpxt1b2tr.md) | minor | 2020-11-12 17:53 UTC | 2020-11-12 18:21 UTC | 28 min | resolved |
| [Infra Alerts issue has been identified in US Region](https://rewindex.com/company/new-relic/incidents/rchsbkdsl1zq.md) | none | 2020-11-13 09:21 UTC | 2020-11-13 11:32 UTC | 2.2 h | resolved |
| [Synthetics Alerts/UI Unavailable for US Region](https://rewindex.com/company/new-relic/incidents/p7hk2dtlpn8r.md) | minor | 2020-11-13 16:57 UTC | 2020-11-13 17:08 UTC | 11 min | resolved |
| [Multiple Products UI Irregularities for US Region](https://rewindex.com/company/new-relic/incidents/9wyvkr0760df.md) | minor | 2020-11-13 22:25 UTC | 2020-11-14 00:05 UTC | 1.7 h | resolved |
| [Multiple Products UI/Alerts Irregularities for US Region](https://rewindex.com/company/new-relic/incidents/1py3dpz1yw1v.md) | minor | 2020-11-14 14:38 UTC | 2020-11-14 15:18 UTC | 40 min | resolved |
| [Multiple Products UI/Alerts Irregularities for US Region](https://rewindex.com/company/new-relic/incidents/ncfpl6910j6f.md) | minor | 2020-11-15 06:15 UTC | 2020-11-15 06:35 UTC | 20 min | resolved |
| [Alerts Irregularities for US Region](https://rewindex.com/company/new-relic/incidents/9jclch34l8vt.md) | none | 2020-11-16 02:30 UTC | 2020-11-16 02:30 UTC | 0 min | resolved |
| [API and Nerdlet Irregularities in US Region](https://rewindex.com/company/new-relic/incidents/m2v48f84h6qq.md) | none | 2020-11-16 19:50 UTC | 2020-11-16 20:51 UTC | 1.0 h | resolved |
| [Alerts/UI Irregularities for US Region](https://rewindex.com/company/new-relic/incidents/rnw1n8wmfbh9.md) | minor | 2020-11-19 04:32 UTC | 2020-11-19 05:15 UTC | 43 min | resolved |
| [Multiple Products - Alerts & UI Irregularities for US Region](https://rewindex.com/company/new-relic/incidents/1pxw03f37pjx.md) | minor | 2020-11-25 22:14 UTC | 2020-11-25 22:40 UTC | 26 min | resolved |
| [US region New Relic Products APM, Infrastructure, Logs impact](https://rewindex.com/company/new-relic/incidents/9kpbtfr79r49.md) | major | 2020-11-27 11:54 UTC | 2020-11-27 16:52 UTC | 5.0 h | resolved |
| [UI Issues](https://rewindex.com/company/new-relic/incidents/m7rp78kk8kww.md) | none | 2020-11-30 12:59 UTC | 2020-11-30 12:59 UTC | 0 min | resolved |

## Cite this

New Relic posted 19 status incidents in November 2020 (2 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/new-relic/2020/11
- Citation: New Relic, “New Relic in November 2020” (2020-11-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/new-relic/2020/11 (CC BY 4.0).
- Markdown link: `[New Relic: New Relic in November 2020 (2020-11-01)](https://rewindex.com/company/new-relic/2020/11)`


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Canonical: https://rewindex.com/company/new-relic/2020/11 · Markdown: https://rewindex.com/company/new-relic/2020/11.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T17:18:17.652Z