# MessageBird (Bird) in November 2020: incidents, uptime and changes

> MessageBird (Bird) in November 2020: 9 incidents on its status page (3 major or critical), 99.72% free of major or critical incidents (vendor-reported). From Rewindex’s archive of MessageBird (Bird)’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/messagebird-bird/2020/11
Last updated: 2020-12-01T00:00:00Z

- Incidents posted: 9 (major/critical: 3) · Maintenance: 5
- By vendor impact label: critical 1, major 2, minor 6
- Uptime (vendor-reported): 99.72% free of major/critical incidents, 64.97% free of any incident; outage time 2 h, incident time 10.5 days
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [October 2020](https://rewindex.com/company/messagebird-bird/2020/10.md) · Next: [December 2020](https://rewindex.com/company/messagebird-bird/2020/12.md) · [All months](https://rewindex.com/company/messagebird-bird/reports.md) · [MessageBird (Bird)](https://rewindex.com/company/messagebird-bird.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [OmniChannel Chat Widget Unavailable](https://rewindex.com/company/messagebird-bird/incidents/cbhq68xxb9vs.md) | critical | 2020-11-16 15:58 UTC | 2020-11-16 16:17 UTC | 19 min | resolved |
| [Investigation issues with SMS platform](https://rewindex.com/company/messagebird-bird/incidents/f0ydz3dlwnxt.md) | major | 2020-11-12 14:19 UTC | 2020-11-12 16:00 UTC | 1.7 h | resolved |
| [Dashboard is down](https://rewindex.com/company/messagebird-bird/incidents/c74g7nsczm9z.md) | major | 2020-11-12 14:23 UTC | 2020-11-12 14:39 UTC | 16 min | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [WhatsApp Session Messages partially failing for Inbox and Conversations products](https://rewindex.com/company/messagebird-bird/incidents/32fq1my812c4.md) | minor | 2020-11-06 08:09 UTC | 2020-11-09 16:22 UTC | 3 d | resolved |
| [Degraded performance in FlowBuilder invocations](https://rewindex.com/company/messagebird-bird/incidents/d7swyypd3cgx.md) | minor | 2020-11-06 11:41 UTC | 2020-11-06 11:52 UTC | 11 min | resolved |
| [Investigation issues with SMS platform](https://rewindex.com/company/messagebird-bird/incidents/f0ydz3dlwnxt.md) | major | 2020-11-12 14:19 UTC | 2020-11-12 16:00 UTC | 1.7 h | resolved |
| [Dashboard is down](https://rewindex.com/company/messagebird-bird/incidents/c74g7nsczm9z.md) | major | 2020-11-12 14:23 UTC | 2020-11-12 14:39 UTC | 16 min | resolved |
| [OmniChannel Chat Widget Unavailable](https://rewindex.com/company/messagebird-bird/incidents/cbhq68xxb9vs.md) | critical | 2020-11-16 15:58 UTC | 2020-11-16 16:17 UTC | 19 min | resolved |
| [SMS Delivery Failures to StarHub Network in Singapore](https://rewindex.com/company/messagebird-bird/incidents/r8dt8366l7dg.md) | minor | 2020-11-18 16:23 UTC | 2020-11-18 20:39 UTC | 4.3 h | resolved |
| [Operator Notification: Vodafone Germany](https://rewindex.com/company/messagebird-bird/incidents/757jtpsjqrj4.md) | minor | 2020-11-23 14:56 UTC | 2020-11-30 12:38 UTC | 7 d | resolved |
| [Failed media uploads in Whatsapp channel, also affecting Inbox](https://rewindex.com/company/messagebird-bird/incidents/pz6q80yh8gb1.md) | minor | 2020-11-25 20:10 UTC | 2020-11-25 22:00 UTC | 1.8 h | resolved |
| [Delays delivering SMS from dashboard and REST api](https://rewindex.com/company/messagebird-bird/incidents/jm5hsqh8ggsz.md) | minor | 2020-11-28 09:13 UTC | 2020-11-28 10:25 UTC | 1.2 h | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] Voice Maintenance Notification](https://rewindex.com/company/messagebird-bird/incidents/671vj0lngdsj.md) | maintenance | 2020-11-16 07:00 UTC | 2020-11-16 09:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] MessageBird Maintenance 19/11/2020: Voice Inbound Calling Network Upgrade](https://rewindex.com/company/messagebird-bird/incidents/4mr0zdcprb3h.md) | maintenance | 2020-11-19 19:00 UTC | 2020-11-19 20:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] Maintenance on smpp03.messagebird.com](https://rewindex.com/company/messagebird-bird/incidents/2btwh1vtx184.md) | maintenance | 2020-11-23 13:00 UTC | 2020-11-23 13:02 UTC | 2 min | resolved |
| [\[Scheduled\] Voice Maintenance 26/11/2020: Global inbound call routing migration](https://rewindex.com/company/messagebird-bird/incidents/2v08bc1n9194.md) | maintenance | 2020-11-26 07:00 UTC | 2020-11-26 08:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] Voice Maintenance 26/11/2020: Global inbound call routing migration](https://rewindex.com/company/messagebird-bird/incidents/9mmy9q1q0dby.md) | maintenance | 2020-11-26 19:00 UTC | 2020-11-26 20:00 UTC | 1.0 h | resolved |

## Cite this

MessageBird (Bird) posted 9 status incidents in November 2020 (3 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/messagebird-bird/2020/11
- Citation: MessageBird (Bird), “MessageBird (Bird) in November 2020” (2020-11-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/messagebird-bird/2020/11 (CC BY 4.0).
- Markdown link: `[MessageBird (Bird): MessageBird (Bird) in November 2020 (2020-11-01)](https://rewindex.com/company/messagebird-bird/2020/11)`


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Canonical: https://rewindex.com/company/messagebird-bird/2020/11 · Markdown: https://rewindex.com/company/messagebird-bird/2020/11.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T12:54:04.241Z