# MessageBird (Bird) in December 2020: incidents, uptime and changes

> MessageBird (Bird) in December 2020: 12 incidents on its status page (2 major or critical), 99.85% free of major or critical incidents (vendor-reported). From Rewindex’s archive of MessageBird (Bird)’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/messagebird-bird/2020/12
Last updated: 2021-01-01T00:00:00Z

- Incidents posted: 12 (major/critical: 2) · Maintenance: 3
- By vendor impact label: critical 1, major 1, minor 4, none 6
- Uptime (vendor-reported): 99.85% free of major/critical incidents, 99.20% free of any incident; outage time 1 h 4 min, incident time 5 h 57 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [November 2020](https://rewindex.com/company/messagebird-bird/2020/11.md) · Next: [January 2021](https://rewindex.com/company/messagebird-bird/2021/01.md) · [All months](https://rewindex.com/company/messagebird-bird/reports.md) · [MessageBird (Bird)](https://rewindex.com/company/messagebird-bird.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Inbox currently unavailable](https://rewindex.com/company/messagebird-bird/incidents/0hxtt50h5lw7.md) | critical | 2020-12-09 14:57 UTC | 2020-12-09 15:23 UTC | 26 min | resolved |
| [Inbox not available](https://rewindex.com/company/messagebird-bird/incidents/5kxl0py0qhn7.md) | major | 2020-12-11 20:10 UTC | 2020-12-11 20:48 UTC | 38 min | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Intermittent issues with status on Voice Calling webhooks](https://rewindex.com/company/messagebird-bird/incidents/n334xt6spb1n.md) | none | 2020-12-04 17:33 UTC | 2020-12-04 19:59 UTC | 2.4 h | resolved |
| [Delays in WhatsApp message delivery](https://rewindex.com/company/messagebird-bird/incidents/v8mjwlm96wvm.md) | minor | 2020-12-06 02:35 UTC | 2020-12-06 04:05 UTC | 1.5 h | resolved |
| [Requeue tickets on Inbox is not working](https://rewindex.com/company/messagebird-bird/incidents/d0cq7nsj8lvq.md) | minor | 2020-12-07 13:42 UTC | 2020-12-07 14:11 UTC | 29 min | resolved |
| [Inbox currently unavailable](https://rewindex.com/company/messagebird-bird/incidents/0hxtt50h5lw7.md) | critical | 2020-12-09 14:57 UTC | 2020-12-09 15:23 UTC | 26 min | resolved |
| [Issues with Voice Calling supplier](https://rewindex.com/company/messagebird-bird/incidents/t9lnwjcbcbp1.md) | none | 2020-12-10 20:05 UTC | 2020-12-10 21:09 UTC | 1.1 h | resolved |
| [Elevated errors in the Conversations API and Inbox](https://rewindex.com/company/messagebird-bird/incidents/2m5fczd3y41s.md) | minor | 2020-12-11 18:43 UTC | 2020-12-11 21:04 UTC | 2.4 h | resolved |
| [Inbox not available](https://rewindex.com/company/messagebird-bird/incidents/5kxl0py0qhn7.md) | major | 2020-12-11 20:10 UTC | 2020-12-11 20:48 UTC | 38 min | resolved |
| [Platform Observability degraded](https://rewindex.com/company/messagebird-bird/incidents/79qf988x6238.md) | none | 2020-12-14 12:35 UTC | 2020-12-14 13:57 UTC | 1.4 h | resolved |
| [Delays on Flow Builder invocations](https://rewindex.com/company/messagebird-bird/incidents/1w1rgbvc458p.md) | none | 2020-12-15 15:02 UTC | 2020-12-15 15:32 UTC | 30 min | resolved |
| [Telegram is unavailable](https://rewindex.com/company/messagebird-bird/incidents/yksn2m9c3ym1.md) | minor | 2020-12-16 13:54 UTC | 2020-12-16 15:05 UTC | 1.2 h | resolved |
| [Delays on SMS message statuses (DLRs)](https://rewindex.com/company/messagebird-bird/incidents/m8qgkn1dv7hx.md) | none | 2020-12-22 13:43 UTC | 2020-12-22 18:20 UTC | 4.6 h | resolved |
| [Delays on SMS message delivery](https://rewindex.com/company/messagebird-bird/incidents/q0b7x2g6dw32.md) | none | 2020-12-30 15:06 UTC | 2020-12-30 15:39 UTC | 33 min | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] Maintenance on smpp02.messagebird.com](https://rewindex.com/company/messagebird-bird/incidents/ghpbthnfq72f.md) | maintenance | 2020-12-01 08:00 UTC | 2020-12-01 08:04 UTC | 4 min | resolved |
| [\[Scheduled\] Maintenance on smpp01.messagebird.com](https://rewindex.com/company/messagebird-bird/incidents/ybt4t4nkyxbc.md) | maintenance | 2020-12-01 09:00 UTC | 2020-12-01 09:04 UTC | 4 min | resolved |
| [\[Scheduled\] General maintenance on smpp03.messagebird.com](https://rewindex.com/company/messagebird-bird/incidents/t51wnqxm7m4g.md) | maintenance | 2020-12-03 08:01 UTC | 2020-12-03 08:05 UTC | 4 min | resolved |

## Cite this

MessageBird (Bird) posted 12 status incidents in December 2020 (2 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/messagebird-bird/2020/12
- Citation: MessageBird (Bird), “MessageBird (Bird) in December 2020” (2020-12-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/messagebird-bird/2020/12 (CC BY 4.0).
- Markdown link: `[MessageBird (Bird): MessageBird (Bird) in December 2020 (2020-12-01)](https://rewindex.com/company/messagebird-bird/2020/12)`


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Canonical: https://rewindex.com/company/messagebird-bird/2020/12 · Markdown: https://rewindex.com/company/messagebird-bird/2020/12.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T11:07:20.788Z