rewindex

Outages by dayDecember 7, 2020

Outages on December 7, 2020

UTC day 2020-12-07 ( to your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

21incidents started
8labelled major or critical
18vendors with a new incident
6still open from earlier days

By vendor label: Critical 2 · Major 6 · Minor 10 · No impact listed 3 · 11 maintenance

Incidents started this day 21

VendorIncidentImpactStartedResolvedStatus
HeapHeap webapp is unaccessible. Data collection is currently unaffected.Critical (20 min)resolved
LeverBeing redirected to Lever homepage when attempting to sign inCritical (46 min)resolved
SurveyMonkeyIncident impacting Analyze for accounts hosted on our EU data center.Major (1.0 h)resolved
TrelloTrello Connectivity ProblemsMajor (2.1 h)resolved
AsanaAutomations and Background Actions delayed, including Webhook eventsMajor (51 min)resolved
ActiveCampaignCampaign Sending DelayMajor (1.1 h)resolved
ConfluencePartial outage of user lookups, mentions, search, SLA calculations for some customersMajor (5.1 h)resolved
JiraPartial outage of user lookups, mentions, search, SLA calculations for some customersMajor (5.1 h)resolved
PlivoInbound call failure & Inbound SMS/MMS failure towards the US phone numbers in Beaumont, TXMinor (2 d)resolved
XeroSome users are receiving errors in WorkflowMax and Xero Practice ManagerMinor (45 min)resolved
SnowflakeAWS - Asia Pacific (Sydney): SI-20201206Minor (6.0 h)resolved
TwilioUsers Unable to Join Twilio AccountMinor (2.4 h)resolved
TwilioSMS Delivery Delays to BrazilMinor (2.7 h)resolved
MessageBird (Bird)Requeue tickets on Inbox is not workingMinor (29 min)resolved
OptimizelyIntermittent issue with SSL handshake in EMEA RegionMinor (15 h)resolved
LogRocketData Processing DelaysMinor (3.0 h)resolved
AsanaAutomations and Background Actions delayed, including Webhook eventsMinor (57 min)resolved
PlivoCall failures on inbound voice towards Malaysia phone numbers.Minor (2.0 h)resolved
Elastic CloudBackend infrastructure is flappingNo impact listed (1.8 h)resolved
SnykElevated API ErrorsNo impact listed (1.4 h)resolved
HubSpotThe blog dashboard is unavailable for all customers.No impact listed (0 min)resolved

Still open from earlier days 6

VendorIncidentImpactStartedResolvedStatus
BandwidthBandwidth Local Market Impairment LATA: 562 (Beaumont, TX)Critical (3 d)resolved
CloudinaryCloudinary Adobe Connector issue with macOS Big SurMajor (26 d)resolved
RenderSome services returning 503s in US regionMajor (4.4 h)resolved
TwilioSMS Delivery Delays to Nigeria ETISALAT (ETSM) NetworkMinor (2 d)resolved
LeverIssue with triggering background checks via Lever-HireRight integrationMinor (35 h)resolved
TwilioSMS Delivery Delays towards US Cellular OneMinor (2.5 h)resolved

Maintenance 11

VendorIncidentImpactStartedResolvedStatus
Bandwidth[Scheduled] SMS Messaging Maintenance - LAXMaintenance (4.0 h)resolved
Bandwidth[Scheduled] Messaging Maintenance - SMSMaintenance (4.0 h)resolved
Sinch[Scheduled] External Maintenance - US Long Number ProviderMaintenance (4.0 h)resolved
Twilio[Scheduled] US SMS Carrier Partner MaintenanceMaintenance (16 h)resolved
Bandwidth[Scheduled] DLS Maintenance - LAX Data CenterMaintenance (6.0 h)resolved
Scaleway[Scheduled] [EOL] End of life of C2 and ARM instancesMaintenancenot resolvedunknown
Maven Central[Scheduled] oss.sonatype.org needs to be restartedMaintenance (1.0 h)resolved
Maven Central[Scheduled] oss.sonatype.org staging operations need to be pausedMaintenance (1.0 h)resolved
Twilio[Scheduled] Russia SMS Carrier Maintenance - Megafon RussiaMaintenance (4.0 h)resolved
Maven Central[Scheduled] oss.sonatype.org needs another restartMaintenance (1.0 h)resolved
Twilio[Scheduled] Russia SMS Carrier Maintenance - Tele2 RussiaMaintenance (8.0 h)resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Heap, Lever, SurveyMonkey, Trello, Asana, ActiveCampaign, Confluence, Jira, Plivo, Xero, Snowflake, Twilio.

Cite this

21 vendor-reported incidents started on 2020-12-07 (UTC) across 18 vendors, 8 labelled major or critical by the vendor.

Title
Outages on December 7, 2020
Vendor
Rewindex daily outage roundup
Date
URL
https://rewindex.com/outages/2020-12-07

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