# Outages on December 7, 2020 (UTC)

> 21 incidents started on December 7, 2020 (UTC) on the status pages Rewindex archives, 8 labelled major or critical by the vendor (Heap, Lever, SurveyMonkey); 6 more were still open from earlier days.

Canonical: https://rewindex.com/outages/2020-12-07
Last updated: 2020-12-09T12:47:00Z

- Incidents started: 21 (major/critical: 8, other: 13) across 18 vendors
- Still open from earlier days: 6 · Maintenance windows: 11 · Detected outage events: 0
- By vendor impact label: critical 2, major 6, minor 10, none 3
- Previous day with incidents: [2020-12-06](https://rewindex.com/outages/2020-12-06.md) · Next: [2020-12-08](https://rewindex.com/outages/2020-12-08.md) · [All days](https://rewindex.com/outages.md)

Impact labels are the vendor’s own. Incidents come from each vendor’s status page; Rewindex does not measure outages.

## Incidents started this day

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Heap](https://rewindex.com/company/heap.md) | [Heap webapp is unaccessible. Data collection is currently unaffected.](https://rewindex.com/company/heap/incidents/plc9lgs6cljq.md) | critical | 2020-12-07 04:04 UTC | 2020-12-07 04:24 UTC | resolved |
| [Lever](https://rewindex.com/company/lever.md) | [Being redirected to Lever homepage when attempting to sign in](https://rewindex.com/company/lever/incidents/4kck0yks5l90.md) | critical | 2020-12-07 23:40 UTC | 2020-12-08 00:26 UTC | resolved |
| [SurveyMonkey](https://rewindex.com/company/surveymonkey.md) | [Incident impacting Analyze for accounts hosted on our EU data center.](https://rewindex.com/company/surveymonkey/incidents/km39jhr9kyc4.md) | major | 2020-12-07 05:02 UTC | 2020-12-07 06:02 UTC | resolved |
| [Trello](https://rewindex.com/company/trello.md) | [Trello Connectivity Problems](https://rewindex.com/company/trello/incidents/bxynx01k4ps1.md) | major | 2020-12-07 14:36 UTC | 2020-12-07 16:41 UTC | resolved |
| [Asana](https://rewindex.com/company/asana.md) | [Automations and Background Actions delayed, including Webhook events](https://rewindex.com/company/asana/incidents/hsnzgldw62s8.md) | major | 2020-12-07 15:22 UTC | 2020-12-07 16:13 UTC | resolved |
| [ActiveCampaign](https://rewindex.com/company/activecampaign.md) | [Campaign Sending Delay](https://rewindex.com/company/activecampaign/incidents/r9br6ch3z200.md) | major | 2020-12-07 15:34 UTC | 2020-12-07 16:40 UTC | resolved |
| [Confluence](https://rewindex.com/company/confluence.md) | [Partial outage of user lookups, mentions, search, SLA calculations for some customers](https://rewindex.com/company/confluence/incidents/m8rmwyrcb0nq.md) | major | 2020-12-07 22:18 UTC | 2020-12-08 03:26 UTC | resolved |
| [Jira](https://rewindex.com/company/jira.md) | [Partial outage of user lookups, mentions, search, SLA calculations for some customers](https://rewindex.com/company/jira/incidents/zjms6gsv9zz9.md) | major | 2020-12-07 22:18 UTC | 2020-12-08 03:26 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Inbound call failure & Inbound SMS/MMS failure towards the US phone numbers in Beaumont, TX](https://rewindex.com/company/plivo/incidents/s5v8d6cvmxwr.md) | minor | 2020-12-07 01:13 UTC | 2020-12-09 12:47 UTC | resolved |
| [Xero](https://rewindex.com/company/xero.md) | [Some users are receiving errors in WorkflowMax and Xero Practice Manager](https://rewindex.com/company/xero/incidents/m80yph6ljxsx.md) | minor | 2020-12-07 01:37 UTC | 2020-12-07 02:22 UTC | resolved |
| [Snowflake](https://rewindex.com/company/snowflake.md) | [AWS - Asia Pacific (Sydney): SI-20201206](https://rewindex.com/company/snowflake/incidents/hvm30kqx3b7b.md) | minor | 2020-12-07 01:50 UTC | 2020-12-07 07:49 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Users Unable to Join Twilio Account](https://rewindex.com/company/twilio/incidents/g8b0bf3t8tpf.md) | minor | 2020-12-07 12:57 UTC | 2020-12-07 15:18 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Delays to Brazil](https://rewindex.com/company/twilio/incidents/djx474xfqjmw.md) | minor | 2020-12-07 13:10 UTC | 2020-12-07 15:50 UTC | resolved |
| [MessageBird (Bird)](https://rewindex.com/company/messagebird-bird.md) | [Requeue tickets on Inbox is not working](https://rewindex.com/company/messagebird-bird/incidents/d0cq7nsj8lvq.md) | minor | 2020-12-07 13:42 UTC | 2020-12-07 14:11 UTC | resolved |
| [Optimizely](https://rewindex.com/company/optimizely.md) | [Intermittent issue with SSL handshake in EMEA Region](https://rewindex.com/company/optimizely/incidents/35cq7mr2gx23.md) | minor | 2020-12-07 16:00 UTC | 2020-12-08 07:29 UTC | resolved |
| [LogRocket](https://rewindex.com/company/logrocket.md) | [Data Processing Delays](https://rewindex.com/company/logrocket/incidents/s7m8lr4gw4mf.md) | minor | 2020-12-07 16:18 UTC | 2020-12-07 19:17 UTC | resolved |
| [Asana](https://rewindex.com/company/asana.md) | [Automations and Background Actions delayed, including Webhook events](https://rewindex.com/company/asana/incidents/x9y4fxjt1wjc.md) | minor | 2020-12-07 16:21 UTC | 2020-12-07 17:18 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Call failures on inbound voice towards Malaysia phone numbers.](https://rewindex.com/company/plivo/incidents/rbr58d4q7szs.md) | minor | 2020-12-07 23:43 UTC | 2020-12-08 01:44 UTC | resolved |
| [Elastic Cloud](https://rewindex.com/company/elastic-cloud.md) | [Backend infrastructure is flapping](https://rewindex.com/company/elastic-cloud/incidents/klrh5g3zzjrp.md) | none | 2020-12-07 00:53 UTC | 2020-12-07 02:42 UTC | resolved |
| [Snyk](https://rewindex.com/company/snyk.md) | [Elevated API Errors](https://rewindex.com/company/snyk/incidents/wc0s228b528p.md) | none | 2020-12-07 08:22 UTC | 2020-12-07 09:49 UTC | resolved |
| [HubSpot](https://rewindex.com/company/hubspot.md) | [The blog dashboard is unavailable for all customers.](https://rewindex.com/company/hubspot/incidents/brfbrg2v71hf.md) | none | 2020-12-07 22:36 UTC | 2020-12-07 22:36 UTC | resolved |

## Still open from earlier days

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [Bandwidth Local Market Impairment LATA: 562 (Beaumont, TX)](https://rewindex.com/company/bandwidth/incidents/wqk7h0xf11mj.md) | critical | 2020-12-06 20:45 UTC | 2020-12-09 12:44 UTC | resolved |
| [Cloudinary](https://rewindex.com/company/cloudinary.md) | [Cloudinary Adobe Connector issue with macOS Big Sur](https://rewindex.com/company/cloudinary/incidents/171jt72fn437.md) | major | 2020-12-02 08:36 UTC | 2020-12-28 15:08 UTC | resolved |
| [Render](https://rewindex.com/company/render.md) | [Some services returning 503s in US region](https://rewindex.com/company/render/incidents/rn1m41h82n5g.md) | major | 2020-12-06 21:57 UTC | 2020-12-07 02:19 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Delays to Nigeria ETISALAT (ETSM) Network](https://rewindex.com/company/twilio/incidents/03w032564bb9.md) | minor | 2020-12-04 23:16 UTC | 2020-12-07 06:26 UTC | resolved |
| [Lever](https://rewindex.com/company/lever.md) | [Issue with triggering background checks via Lever-HireRight integration](https://rewindex.com/company/lever/incidents/vr7v5ztc851z.md) | minor | 2020-12-06 08:48 UTC | 2020-12-07 19:43 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Delays towards US Cellular One](https://rewindex.com/company/twilio/incidents/s95nrbrxcp02.md) | minor | 2020-12-06 22:39 UTC | 2020-12-07 01:07 UTC | resolved |

## Maintenance

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] SMS Messaging Maintenance - LAX](https://rewindex.com/company/bandwidth/incidents/fxp19dyyvzvx.md) | maintenance | 2020-12-07 05:00 UTC | 2020-12-07 09:00 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Messaging Maintenance - SMS](https://rewindex.com/company/bandwidth/incidents/xl3fk8m2633c.md) | maintenance | 2020-12-07 07:00 UTC | 2020-12-07 11:00 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [\[Scheduled\] External Maintenance - US Long Number Provider](https://rewindex.com/company/sinch/incidents/hscts8d9166c.md) | maintenance | 2020-12-07 07:00 UTC | 2020-12-07 11:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] US SMS Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/kj4612j3j4r0.md) | maintenance | 2020-12-07 07:00 UTC | 2020-12-07 23:00 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] DLS Maintenance - LAX Data Center](https://rewindex.com/company/bandwidth/incidents/xwq9whypvmnv.md) | maintenance | 2020-12-07 08:01 UTC | 2020-12-07 14:00 UTC | resolved |
| [Scaleway](https://rewindex.com/company/scaleway.md) | [\[Scheduled\] \[EOL\] End of life of C2 and ARM instances](https://rewindex.com/company/scaleway/incidents/077g0lskk463.md) | maintenance | 2020-12-07 11:23 UTC | not resolved | unknown |
| [Maven Central](https://rewindex.com/company/maven-central.md) | [\[Scheduled\] oss.sonatype.org needs to be restarted](https://rewindex.com/company/maven-central/incidents/yh6m3crt9kb3.md) | maintenance | 2020-12-07 13:35 UTC | 2020-12-07 14:35 UTC | resolved |
| [Maven Central](https://rewindex.com/company/maven-central.md) | [\[Scheduled\] oss.sonatype.org staging operations need to be paused](https://rewindex.com/company/maven-central/incidents/97rb5zwfllx6.md) | maintenance | 2020-12-07 18:15 UTC | 2020-12-07 19:15 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] Russia SMS Carrier Maintenance - Megafon Russia](https://rewindex.com/company/twilio/incidents/10qf1ydkwmcq.md) | maintenance | 2020-12-07 20:00 UTC | 2020-12-08 00:00 UTC | resolved |
| [Maven Central](https://rewindex.com/company/maven-central.md) | [\[Scheduled\] oss.sonatype.org needs another restart](https://rewindex.com/company/maven-central/incidents/w4zp3cvsdjwj.md) | maintenance | 2020-12-07 20:50 UTC | 2020-12-07 21:50 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] Russia SMS Carrier Maintenance - Tele2 Russia](https://rewindex.com/company/twilio/incidents/9g3bp5tchh65.md) | maintenance | 2020-12-07 21:00 UTC | 2020-12-08 05:00 UTC | resolved |

## Cite this

21 vendor-reported incidents started on 2020-12-07 (UTC) across 18 vendors, 8 labelled major or critical by the vendor.

- Canonical URL: https://rewindex.com/outages/2020-12-07
- Citation: Rewindex daily outage roundup, “Outages on December 7, 2020” (2020-12-07 00:00 UTC). Archived by Rewindex: https://rewindex.com/outages/2020-12-07 (CC BY 4.0).
- Markdown link: `[Rewindex daily outage roundup: Outages on December 7, 2020 (2020-12-07)](https://rewindex.com/outages/2020-12-07)`


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Canonical: https://rewindex.com/outages/2020-12-07 · Markdown: https://rewindex.com/outages/2020-12-07.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:46:33.684Z