CompaniesJiraMonthly reportsDecember 2020
Jira in December 2020: incidents, uptime and changes
5incidents posted
2labelled major or critical
97.84%free of major/critical
97.67%free of any incident
0price changes
0notable page changes
Vendor-reported outage time 16 h 2 min, incident time 17 h 16 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.
By vendor label: Major 2 · Minor 1 · No impact listed 2
Major and critical incidents 2
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| Partial outage of user lookups, mentions, search, SLA calculations for some customers | Major | 5.1 h | resolved | 12-07 | |
| Delay for newly created fields availability and usage | Major | 11 h | resolved | 12-23 |
Other incidents 3
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| We are investigating an issue where some users are unable to transition tickets. We will provide more details within the next hour. | No impact listed | 2.1 h | resolved | 12-14 | |
| Jira transitions and operations failing for some customers | No impact listed | 18 h | resolved | 12-14 | |
| Degraded performance | Minor | 1.2 h | resolved | 12-18 |
Maintenance 4
Cite this
Jira posted 5 status incidents in December 2020 (2 major or critical); 0 price changes and 0 notable page changes observed.
- Title
- Jira in December 2020
- Vendor
- Jira
- Date
- URL
- https://rewindex.com/company/jira/2020/12