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Jira: Partial outage of user lookups, mentions, search, SLA calculations for some customers

Impact: majorStatus: resolvedStarted Resolved (5.1 h)1 updateSource: jira-software.status.atlassian.com (opens in new tab)

Timeline of updates

  1. resolved

    Between 2020-12-07 17:45 UTC to 2020-12-08 03:20 UTC, we experienced delayed user lookups, user mentions, search results and SLA calculations for Confluence, Jira Core, Jira Service Management, and Jira Software. The issue has been resolved and the service is operating normally.

From Jira’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

Impact, status and times are the vendor’s own, as last archived. View on jira-software.status.atlassian.com (opens in new tab). Jira profile · Recent Jira incidents · Markdown · JSON