Jira: We are investigating an issue where some users are unable to transition tickets. We will provide more details within the next hour.
Timeline of updates
- resolved
Between around 00:00 UTC to 19:00 UTC, we experienced errors when transitioning tickets and some other operations for Jira Cloud. The issue has been resolved and the service is operating normally.
From Jira’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on jira-software.status.atlassian.com (opens in new tab).
Cite this
Status incident (vendor impact label: none) posted by Jira, started 2020-12-14 17:11 UTC, resolved after 2.1 h, 1 update(s).
- Title
- We are investigating an issue where some users are unable to transition tickets. We will provide more details within the next hour.
- Vendor
- Jira
- Date
- URL
- https://rewindex.com/company/jira/incidents/yp6l5txvxfnn
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