# Jira in December 2020: incidents, uptime and changes

> Jira in December 2020: 5 incidents on its status page (2 major or critical), 97.84% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Jira’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/jira/2020/12
Last updated: 2021-01-01T00:00:00Z

- Incidents posted: 5 (major/critical: 2) · Maintenance: 4
- By vendor impact label: major 2, minor 1, none 2
- Uptime (vendor-reported): 97.84% free of major/critical incidents, 97.67% free of any incident; outage time 16 h 2 min, incident time 17 h 16 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [November 2020](https://rewindex.com/company/jira/2020/11.md) · Next: [January 2021](https://rewindex.com/company/jira/2021/01.md) · [All months](https://rewindex.com/company/jira/reports.md) · [Jira](https://rewindex.com/company/jira.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Partial outage of user lookups, mentions, search, SLA calculations for some customers](https://rewindex.com/company/jira/incidents/zjms6gsv9zz9.md) | major | 2020-12-07 22:18 UTC | 2020-12-08 03:26 UTC | 5.1 h | resolved |
| [Delay for newly created fields availability and usage](https://rewindex.com/company/jira/incidents/8fn8ykv1c972.md) | major | 2020-12-23 03:16 UTC | 2020-12-23 14:10 UTC | 11 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Partial outage of user lookups, mentions, search, SLA calculations for some customers](https://rewindex.com/company/jira/incidents/zjms6gsv9zz9.md) | major | 2020-12-07 22:18 UTC | 2020-12-08 03:26 UTC | 5.1 h | resolved |
| [We are investigating an issue where some users are unable to transition tickets. We will provide more details within the next hour.](https://rewindex.com/company/jira/incidents/yp6l5txvxfnn.md) | none | 2020-12-14 17:11 UTC | 2020-12-14 19:15 UTC | 2.1 h | resolved |
| [Jira transitions and operations failing for some customers](https://rewindex.com/company/jira/incidents/95qqk38cfw1y.md) | none | 2020-12-14 22:59 UTC | 2020-12-15 17:00 UTC | 18 h | resolved |
| [Degraded performance](https://rewindex.com/company/jira/incidents/kfxzs5c39c3d.md) | minor | 2020-12-18 21:48 UTC | 2020-12-18 23:02 UTC | 1.2 h | resolved |
| [Delay for newly created fields availability and usage](https://rewindex.com/company/jira/incidents/8fn8ykv1c972.md) | major | 2020-12-23 03:16 UTC | 2020-12-23 14:10 UTC | 11 h | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] Maintenance on the atlassian.net DNS domain](https://rewindex.com/company/jira/incidents/7vbkc33q151d.md) | maintenance | 2020-12-01 23:00 UTC | 2020-12-02 04:00 UTC | 5.0 h | resolved |
| [\[Scheduled\] Maintenance on media storage partially affecting content access and creation](https://rewindex.com/company/jira/incidents/01hhjqq3v0hv.md) | maintenance | 2020-12-13 04:02 UTC | 2020-12-13 04:06 UTC | 4 min | resolved |
| [\[Scheduled\] Maintenance on the jira.com DNS domain](https://rewindex.com/company/jira/incidents/fb7k10qcz9kx.md) | maintenance | 2020-12-21 23:00 UTC | 2020-12-22 00:01 UTC | 1.0 h | resolved |
| [\[Scheduled\] Maintenance on the atlassian.net DNS domain](https://rewindex.com/company/jira/incidents/4v1gqc0kdyd0.md) | maintenance | 2020-12-21 23:00 UTC | 2020-12-22 00:02 UTC | 1.0 h | resolved |

## Cite this

Jira posted 5 status incidents in December 2020 (2 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/jira/2020/12
- Citation: Jira, “Jira in December 2020” (2020-12-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/jira/2020/12 (CC BY 4.0).
- Markdown link: `[Jira: Jira in December 2020 (2020-12-01)](https://rewindex.com/company/jira/2020/12)`


---
Canonical: https://rewindex.com/company/jira/2020/12 · Markdown: https://rewindex.com/company/jira/2020/12.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T15:28:54.614Z