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CompaniesSurveyMonkeyMonthly reportsDecember 2020

SurveyMonkey in December 2020: incidents, uptime and changes

3incidents posted
1labelled major or critical
99.86%free of major/critical
99.86%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 1 h, incident time 1 h. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Major 1 · No impact listed 2

Major and critical incidents 1

IncidentImpactStartedDurationStatusDay
Incident impacting Analyze for accounts hosted on our EU data center.Major1.0 hresolved12-07

Other incidents 2

IncidentImpactStartedDurationStatusDay
Analyze Page Loading IncidentNo impact listed44 minresolved12-02
Survey page functionality impacted by errorsNo impact listed19 minresolved12-02

Cite this

SurveyMonkey posted 3 status incidents in December 2020 (1 major or critical); 0 price changes and 0 notable page changes observed.

Title
SurveyMonkey in December 2020
Vendor
SurveyMonkey
Date
URL
https://rewindex.com/company/surveymonkey/2020/12

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