CompaniesHeapMonthly reportsDecember 2020
Heap in December 2020: incidents, uptime and changes
3incidents posted
1labelled major or critical
99.95%free of major/critical
99.57%free of any incident
0price changes
0notable page changes
Vendor-reported outage time 20 min, incident time 3 h 11 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.
By vendor label: Critical 1 · Minor 2
Major and critical incidents 1
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| Heap webapp is unaccessible. Data collection is currently unaffected. | Critical | 20 min | resolved | 12-07 |
Other incidents 2
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| App Unavailability | Minor | 33 min | resolved | 12-09 | |
| Web Event Visualizer Loading Page Degraded | Minor | 2.1 h | resolved | 12-17 |
Cite this
Heap posted 3 status incidents in December 2020 (1 major or critical); 0 price changes and 0 notable page changes observed.
- Title
- Heap in December 2020
- Vendor
- Heap
- Date
- URL
- https://rewindex.com/company/heap/2020/12