Companies Plivo Monthly reportsDecember 2020

Plivo in December 2020: incidents, uptime and changes

17incidents posted

1labelled major or critical

99.82%free of major/critical

54.89%free of any incident

0price changes

0notable page changes

Vendor-reported outage time 1 h 17 min, incident time 14.0 days. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Major 1 · Minor 13 · No impact listed 3

Major and critical incidents 1

Incident	Impact	Started	Duration	Status	Day
Partial degradation on Plivo PHLO Service	Major	Dec 28, 2020, 12:47	1.3 h	resolved	12-28

Other incidents 16

Incident	Impact	Started	Duration	Status	Day
Delivery delay on inbound & outbound toll-free SMS/MMS towards US & Canada phone numbers	Minor	Dec 1, 2020, 07:59	2.8 h	resolved	12-01
Inbound SMS failure/delay towards the US phone numbers in Appleton, WI	Minor	Dec 2, 2020, 09:48	7.3 h	resolved	12-02
Delivery delay on inbound & outbound toll-free SMS/MMS towards US & Canada phone numbers	Minor	Dec 3, 2020, 00:52	46 min	resolved	12-03
Delivery delay on outbound toll-free SMS towards US phone numbers: T-Mobile	Minor	Dec 3, 2020, 14:58	8.9 h	resolved	12-03
Inbound SMS failure/delay towards the multiple regions.	Minor	Dec 4, 2020, 23:16	1.4 h	resolved	12-04
Delivery delay on outbound toll-free SMS towards US & Canada phone numbers.	Minor	Dec 5, 2020, 01:18	2.9 h	resolved	12-05
Inbound call failure & Inbound SMS/MMS failure towards the US phone numbers in Beaumont, TX	Minor	Dec 7, 2020, 01:13	2 d	resolved	12-07
Call failures on inbound voice towards Malaysia phone numbers.	Minor	Dec 7, 2020, 23:43	2.0 h	resolved	12-07
Delivery delay on inbound SMS/MMS towards US phone numbers in Stockton, CA.	Minor	Dec 13, 2020, 03:54	7.3 h	resolved	12-13
Service degradation on outbound PSTN calls.	No impact listed	Dec 16, 2020, 04:30	0 min	resolved	12-16
Call failures on inbound voice towards Israel phone numbers.	Minor	Dec 16, 2020, 23:22	1.2 h	resolved	12-16
Inbound call failure towards US phone numbers.	Minor	Dec 17, 2020, 07:48	2.0 h	resolved	12-17
Delivery delay on inbound MMS towards US phone numbers	Minor	Dec 19, 2020, 22:53	2.0 h	resolved	12-19
Delays in processing CDR	No impact listed	Dec 22, 2020, 13:00	0 min	resolved	12-22
Delivery delay on inbound SMS/MMS towards US phone numbers in Nashville, TN.	Minor	Dec 25, 2020, 21:25	6 d	resolved	12-25
Service degradation on Inbound voice calls towards North America	No impact listed	Dec 31, 2020, 23:15	0 min	resolved	12-31

Maintenance 11

Show scheduled maintenance

Dec 1, 2020, 13:01 [Scheduled] Scheduled Maintenance : Service degradation on inbound calls towards Australia phone numbers
Dec 2, 2020, 04:01 [Scheduled] Scheduled Maintenance : Service degradation on Inbound/Outbound Toll-Free SMS/MMS towards US phone numbers: T-mobile
Dec 3, 2020, 04:06 [Scheduled] Scheduled Maintenance : Service degradation on Inbound/Outbound Toll-Free SMS/MMS towards the US & Canada phone numbers
Dec 3, 2020, 06:00 [Scheduled] Scheduled maintenance on Plivo SMS
Dec 8, 2020, 06:01 [Scheduled] Scheduled Maintenance : Service degradation on Inbound SMS towards the US and Canada phone numbers
Dec 8, 2020, 06:01 [Scheduled] Scheduled Maintenance : Service degradation on Inbound & Outbound Short-code SMS towards US : Sprint phone numbers
Dec 9, 2020, 22:01 [Scheduled] Scheduled Maintenance : Service degradation on Inbound SMS towards South Africa phone numbers
Dec 10, 2020, 05:01 [Scheduled] Scheduled Maintenance : Service degradation on Inbound/Outbound Toll-Free SMS towards the US & Canada phone numbers
Dec 10, 2020, 23:00 [Scheduled] Scheduled Maintenance : Service degradation on Inbound SMS towards South Africa phone numbers
Dec 13, 2020, 05:00 [Scheduled] Scheduled Maintenance: Minor interruption on CDRs, MDRs, Recording and Transcription platform
Dec 18, 2020, 05:00 [Scheduled] Scheduled Maintenance : Service degradation on Inbound/Outbound Toll-Free SMS/MMS towards US & Canada phone numbers

Cite this

Plivo posted 17 status incidents in December 2020 (1 major or critical); 0 price changes and 0 notable page changes observed.

Title: Plivo in December 2020
Vendor: Plivo
Date: 2020-12-01 00:00 UTC
URL: https://rewindex.com/company/plivo/2020/12

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