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Plivo: Service degradation on outbound PSTN calls.

No impact listedStatus: resolvedStarted Resolved (0 min)1 updatestatus.plivo.com (opens in new tab)

Timeline of updates

  1. resolved

    Dear Valued Customer, We had experienced intermittent issues with a small fraction of outbound call connecting towards the PSTN network and simultaneous Dial towards multiple endpoints. This happened due to rolling out a few changes for improving the call setup for outbound calls towards the PSTN network. Our engineering team has resolved the issue and all services are working normally as expected. Start Time : 16 Dec 2020, 09:45 AM UTC End Time: 16 Dec 2020, 17:05 PM UTC If you have any questions, please feel free to reach out to our support team. Please click on the following link to submit a support ticket: https://support.plivo.com/support/tickets/new (opens in new tab)

From Plivo’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

Impact, status and times are the vendor’s own, as last archived. View on status.plivo.com (opens in new tab).

Cite this

Status incident (vendor impact label: none) posted by Plivo, started 2020-12-16 04:30 UTC, resolved after 0 min, 1 update(s).

Title
Service degradation on outbound PSTN calls.
Vendor
Plivo
Date
URL
https://rewindex.com/company/plivo/incidents/nsgtxxw1bql8

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