Aircall: Aircall CTI in Salesforce is unavailable.
Timeline of updates
- resolved
This incident has been resolved. If you are still running into issues with your Aircall CTI in Salesforce, please ensure your CTI Adapter URL configuration in Salesforce is configured as specified here: https://help.aircall.io/en/articles/3819568-how-to-update-your-aircall-cti-for-salesforce-to-work-with-the-new-aircall-phone (opens in new tab)
From Aircall’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.aircall.io (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by Aircall, started 2020-12-10 11:15 UTC, resolved after 5.3 h, 1 update(s).
- Title
- Aircall CTI in Salesforce is unavailable.
- Vendor
- Aircall
- Date
- URL
- https://rewindex.com/company/aircall/incidents/kys5l971f7tg
Aircall profileRecent Aircall incidentsAll outages on December 10, 2020Aircall in December 2020MarkdownJSON