# Outages on December 10, 2020 (UTC)

> 31 incidents started on December 10, 2020 (UTC) on the status pages Rewindex archives, 7 labelled major or critical by the vendor (Canva, Iterable, InfluxData (InfluxDB Cloud)); 4 more were still open from earlier days.

Canonical: https://rewindex.com/outages/2020-12-10
Last updated: 2020-12-16T03:12:00Z

- Incidents started: 31 (major/critical: 7, other: 24) across 21 vendors
- Still open from earlier days: 4 · Maintenance windows: 13 · Detected outage events: 0
- By vendor impact label: critical 1, major 6, minor 14, none 10
- Previous day with incidents: [2020-12-09](https://rewindex.com/outages/2020-12-09.md) · Next: [2020-12-11](https://rewindex.com/outages/2020-12-11.md) · [All days](https://rewindex.com/outages.md)

Impact labels are the vendor’s own. Incidents come from each vendor’s status page; Rewindex does not measure outages.

## Incidents started this day

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Canva](https://rewindex.com/company/canva.md) | [Unable to access Canva](https://rewindex.com/company/canva/incidents/qkx596jnsvmy.md) | critical | 2020-12-10 09:12 UTC | 2020-12-10 12:28 UTC | resolved |
| [Iterable](https://rewindex.com/company/iterable.md) | [Iterable Web App is not accessible](https://rewindex.com/company/iterable/incidents/crfybsrzvz5n.md) | major | 2020-12-10 01:30 UTC | 2020-12-10 02:17 UTC | resolved |
| [InfluxData (InfluxDB Cloud)](https://rewindex.com/company/influxdata.md) | [query errors in aws-us-west](https://rewindex.com/company/influxdata/incidents/xj84kdf0zh3j.md) | major | 2020-12-10 01:43 UTC | 2020-12-10 02:54 UTC | resolved |
| [Firebolt](https://rewindex.com/company/firebolt.md) | [Engines APIs may fail](https://rewindex.com/company/firebolt/incidents/v7nlpbs6n2yg.md) | major | 2020-12-10 09:24 UTC | 2020-12-15 18:26 UTC | resolved |
| [Mailjet](https://rewindex.com/company/mailjet.md) | [we’re investigating an app outage and partial api outage](https://rewindex.com/company/mailjet/incidents/kvswpjxz2p55.md) | major | 2020-12-10 16:01 UTC | 2020-12-10 17:22 UTC | resolved |
| [HubSpot](https://rewindex.com/company/hubspot.md) | [HubSpot preview links currently not loading for some customers from HubSpot editors.](https://rewindex.com/company/hubspot/incidents/g31myzp0cdpr.md) | major | 2020-12-10 16:02 UTC | 2020-12-10 19:07 UTC | resolved |
| [Grammarly](https://rewindex.com/company/grammarly.md) | [Grammarly is experiencing a service interruption](https://rewindex.com/company/grammarly/incidents/7d84d0r2t5ht.md) | major | 2020-12-10 17:37 UTC | 2020-12-10 22:50 UTC | resolved |
| [WorkOS](https://rewindex.com/company/workos.md) | [Platform Errors](https://rewindex.com/company/workos/incidents/f0sg29h54hyd.md) | minor | 2020-12-10 02:34 UTC | 2020-12-10 02:35 UTC | resolved |
| [Elastic Cloud](https://rewindex.com/company/elastic-cloud.md) | [Platform instability on GCP europe-west2](https://rewindex.com/company/elastic-cloud/incidents/zbb70gg599vx.md) | minor | 2020-12-10 03:08 UTC | 2020-12-10 04:06 UTC | resolved |
| [Snowflake](https://rewindex.com/company/snowflake.md) | [GCP - Europe (West-2): SI-20201209](https://rewindex.com/company/snowflake/incidents/j4bm9rm2hwz4.md) | minor | 2020-12-10 03:51 UTC | 2020-12-10 05:25 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [MMS Delivery Delays to US from a Subset of Long Codes](https://rewindex.com/company/twilio/incidents/6sp8hfg6d91p.md) | minor | 2020-12-10 07:34 UTC | 2020-12-10 17:40 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Delays to Orange Israel](https://rewindex.com/company/twilio/incidents/fyz8lpsvf5wb.md) | minor | 2020-12-10 08:31 UTC | 2020-12-10 15:12 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Delays and Failures To and From Twilio Canadian Short Codes](https://rewindex.com/company/twilio/incidents/gfh0jy1r4qr3.md) | minor | 2020-12-10 08:50 UTC | 2020-12-11 12:54 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Inbound Call Failures to a Subset of Twilio Hungary Phone Numbers](https://rewindex.com/company/twilio/incidents/6pwrj4vz8mnv.md) | minor | 2020-12-10 09:20 UTC | 2020-12-10 10:39 UTC | resolved |
| [Aircall](https://rewindex.com/company/aircall.md) | [Delays on tickets and activities logs in HubSpot](https://rewindex.com/company/aircall/incidents/r1cvvsk61ntw.md) | minor | 2020-12-10 09:45 UTC | 2020-12-10 23:09 UTC | resolved |
| [Aircall](https://rewindex.com/company/aircall.md) | [Aircall CTI in Salesforce is unavailable.](https://rewindex.com/company/aircall/incidents/kys5l971f7tg.md) | minor | 2020-12-10 11:15 UTC | 2020-12-10 16:30 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Super SIM Network Connectivity Issues](https://rewindex.com/company/twilio/incidents/fcyyxnyy2w3k.md) | minor | 2020-12-10 12:48 UTC | 2020-12-11 01:08 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [Inbound CNAM Degraded Performance](https://rewindex.com/company/bandwidth/incidents/qtrbk85657tq.md) | minor | 2020-12-10 18:56 UTC | 2020-12-10 22:04 UTC | resolved |
| [WorkOS](https://rewindex.com/company/workos.md) | [Admin Portal Service Disruption](https://rewindex.com/company/workos/incidents/sx8tptq4pt93.md) | minor | 2020-12-10 20:33 UTC | 2020-12-10 21:56 UTC | resolved |
| [Klaviyo](https://rewindex.com/company/klaviyo.md) | [Delays in Analytics Processing](https://rewindex.com/company/klaviyo/incidents/yn9dm335kljc.md) | minor | 2020-12-10 20:59 UTC | 2020-12-14 01:53 UTC | resolved |
| [Xero](https://rewindex.com/company/xero.md) | [Users experiencing slowness and performance issues in Hubdoc](https://rewindex.com/company/xero/incidents/7bw0vsfwb0wv.md) | minor | 2020-12-10 23:35 UTC | 2020-12-11 00:02 UTC | resolved |
| [Canva](https://rewindex.com/company/canva.md) | [Unable to access Canva](https://rewindex.com/company/canva/incidents/z4wphtc98ntn.md) | none | 2020-12-10 12:51 UTC | 2020-12-16 03:12 UTC | resolved |
| [Segment](https://rewindex.com/company/segment.md) | [Maintenance downtime: User Suppression/Deletion UI pages](https://rewindex.com/company/segment/incidents/nwqbqjs31hfm.md) | none | 2020-12-10 18:38 UTC | 2020-12-10 19:47 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Delay in Visualizing Data for Insights Products](https://rewindex.com/company/twilio/incidents/nx0fl7bgxbv6.md) | none | 2020-12-10 18:46 UTC | 2020-12-10 19:18 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Delays to US](https://rewindex.com/company/twilio/incidents/069d8hg8snt4.md) | none | 2020-12-10 19:20 UTC | 2020-12-10 19:22 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [Brief Voice Service Degraded Performance from 14:24 to 14:35 PM](https://rewindex.com/company/bandwidth/incidents/88ldf4r3h6pl.md) | none | 2020-12-10 19:30 UTC | 2020-12-10 19:30 UTC | resolved |
| [MessageBird (Bird)](https://rewindex.com/company/messagebird-bird.md) | [Issues with Voice Calling supplier](https://rewindex.com/company/messagebird-bird/incidents/t9lnwjcbcbp1.md) | none | 2020-12-10 20:05 UTC | 2020-12-10 21:09 UTC | resolved |
| [SparkPost](https://rewindex.com/company/sparkpost.md) | [We are seeing an increase in "delays"/4xx errors on outbound message delivery for some SparkPost and SparkPost Enterprise customers (US hosted only)](https://rewindex.com/company/sparkpost/incidents/6mv4d3gfy34m.md) | none | 2020-12-10 20:32 UTC | 2020-12-10 21:19 UTC | resolved |
| [Confluent](https://rewindex.com/company/confluent.md) | [Intermittent Login Issues with Cloud UI and CLI](https://rewindex.com/company/confluent/incidents/9tyx5fdhj1cc.md) | none | 2020-12-10 20:43 UTC | 2020-12-10 21:42 UTC | resolved |
| [Squarespace](https://rewindex.com/company/squarespace.md) | [The legacy Squarespace 5 platform is not loading](https://rewindex.com/company/squarespace/incidents/7hdps0lfbr6p.md) | none | 2020-12-10 21:36 UTC | 2020-12-10 21:57 UTC | resolved |
| [Sentry](https://rewindex.com/company/sentry.md) | [Delayed Attachment Ingestion](https://rewindex.com/company/sentry/incidents/gjvllmb48jmq.md) | none | 2020-12-10 21:37 UTC | 2020-12-11 02:02 UTC | resolved |

## Still open from earlier days

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Delays to 9Mobile Network in Nigeria](https://rewindex.com/company/twilio/incidents/f9rccqcm0djm.md) | minor | 2020-12-08 14:19 UTC | 2020-12-10 13:03 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Failures from Local Brazil Long Codes to Numbers in Brazil](https://rewindex.com/company/twilio/incidents/81rh6lljfb4m.md) | minor | 2020-12-09 14:55 UTC | 2020-12-16 18:26 UTC | resolved |
| [Greenhouse](https://rewindex.com/company/greenhouse.md) | [Google Sheets Report Connector Intermittent Errors](https://rewindex.com/company/greenhouse/incidents/q5gwj7mhn95p.md) | minor | 2020-12-09 17:23 UTC | 2020-12-15 19:34 UTC | resolved |
| [Heap](https://rewindex.com/company/heap.md) | [App Unavailability](https://rewindex.com/company/heap/incidents/55fs7hnj3sn0.md) | minor | 2020-12-09 23:48 UTC | 2020-12-10 00:21 UTC | resolved |

## Maintenance

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] SMS Carrier Maintenance - Megafon Russia](https://rewindex.com/company/twilio/incidents/wm80jmxk6jgz.md) | maintenance | 2020-12-10 00:01 UTC | 2020-12-10 05:01 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [\[Scheduled\] Scheduled Maintenance - EU1 Site](https://rewindex.com/company/sinch/incidents/0bwdlnnv8hky.md) | maintenance | 2020-12-10 01:58 UTC | 2020-12-10 03:00 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [\[Scheduled\] External Maintenance - Verizon - US](https://rewindex.com/company/sinch/incidents/m5s7z5j1xztp.md) | maintenance | 2020-12-10 03:00 UTC | 2020-12-10 07:00 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [\[Scheduled\] Scheduled Maintenance : Service degradation on Inbound/Outbound Toll-Free SMS towards the US & Canada phone numbers](https://rewindex.com/company/plivo/incidents/yw20clgvwtwx.md) | maintenance | 2020-12-10 05:01 UTC | 2020-12-10 08:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] US Toll-Free SMS Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/q92cnt93vzwj.md) | maintenance | 2020-12-10 05:01 UTC | 2020-12-10 07:59 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Local Market Maintenance - Multiple Markets](https://rewindex.com/company/bandwidth/incidents/3jb0v3cxhrh6.md) | maintenance | 2020-12-10 05:02 UTC | 2020-12-10 12:00 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] DLS Maintenance - JFK Data Center](https://rewindex.com/company/bandwidth/incidents/q4kb3w8y3wb0.md) | maintenance | 2020-12-10 05:02 UTC | 2020-12-10 11:00 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Local Market Maintenance - Multiple Markets](https://rewindex.com/company/bandwidth/incidents/g82g310r51l0.md) | maintenance | 2020-12-10 05:03 UTC | 2020-12-10 11:01 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Messaging Maintenance - Toll Free MMS](https://rewindex.com/company/bandwidth/incidents/w618cvnlh29w.md) | maintenance | 2020-12-10 05:03 UTC | 2020-12-10 08:01 UTC | resolved |
| [Linode (Akamai)](https://rewindex.com/company/linode-akamai.md) | [\[Scheduled\] Emergency Network Maintenance - US Central (Dallas)](https://rewindex.com/company/linode-akamai/incidents/qmnwzts7c83m.md) | maintenance | 2020-12-10 05:03 UTC | 2020-12-10 06:01 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Messaging Maintenance - SMS](https://rewindex.com/company/bandwidth/incidents/wl7d5c9pbmtt.md) | maintenance | 2020-12-10 07:00 UTC | 2020-12-10 11:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] US SMS Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/jnhnz5dx79mf.md) | maintenance | 2020-12-10 07:00 UTC | 2020-12-10 11:00 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [\[Scheduled\] Scheduled Maintenance : Service degradation on Inbound SMS towards South Africa phone numbers](https://rewindex.com/company/plivo/incidents/9ykgg8g3w1b2.md) | maintenance | 2020-12-10 23:00 UTC | 2020-12-11 05:00 UTC | resolved |

## Cite this

31 vendor-reported incidents started on 2020-12-10 (UTC) across 21 vendors, 7 labelled major or critical by the vendor.

- Canonical URL: https://rewindex.com/outages/2020-12-10
- Citation: Rewindex daily outage roundup, “Outages on December 10, 2020” (2020-12-10 00:00 UTC). Archived by Rewindex: https://rewindex.com/outages/2020-12-10 (CC BY 4.0).
- Markdown link: `[Rewindex daily outage roundup: Outages on December 10, 2020 (2020-12-10)](https://rewindex.com/outages/2020-12-10)`


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Canonical: https://rewindex.com/outages/2020-12-10 · Markdown: https://rewindex.com/outages/2020-12-10.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T13:14:17.920Z