# Bandwidth in December 2020: incidents, uptime and changes

> Bandwidth in December 2020: 17 incidents on its status page (6 major or critical), 69.06% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Bandwidth’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/bandwidth/2020/12
Last updated: 2021-01-01T00:00:00Z

- Incidents posted: 17 (major/critical: 6) · Maintenance: 43
- By vendor impact label: critical 3, major 3, minor 5, none 6
- Uptime (vendor-reported): 69.06% free of major/critical incidents, 66.71% free of any incident; outage time 9.6 days, incident time 10.3 days
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [November 2020](https://rewindex.com/company/bandwidth/2020/11.md) · Next: [January 2021](https://rewindex.com/company/bandwidth/2021/01.md) · [All months](https://rewindex.com/company/bandwidth/reports.md) · [Bandwidth](https://rewindex.com/company/bandwidth.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Bandwidth Local Market Impairment - 350 - Appleton, WI](https://rewindex.com/company/bandwidth/incidents/jyn2ddgq1461.md) | critical | 2020-12-02 09:39 UTC | 2020-12-02 17:01 UTC | 7.4 h | resolved |
| [Bandwidth Local Market Impairment LATA: 562 (Beaumont, TX)](https://rewindex.com/company/bandwidth/incidents/wqk7h0xf11mj.md) | critical | 2020-12-06 20:45 UTC | 2020-12-09 12:44 UTC | 3 d | resolved |
| [Bandwidth Local Market Impairment](https://rewindex.com/company/bandwidth/incidents/868gw5vk5wkp.md) | critical | 2020-12-13 03:00 UTC | 2020-12-13 11:10 UTC | 8.2 h | resolved |
| [Bandwidth Local Market Impairment - 534 - Topeka, KS](https://rewindex.com/company/bandwidth/incidents/hfbr1sy3hqml.md) | major | 2020-12-01 16:15 UTC | 2020-12-02 01:05 UTC | 8.8 h | resolved |
| [Edge 02 Inbound Call Failures](https://rewindex.com/company/bandwidth/incidents/fxk8z3tm034n.md) | major | 2020-12-17 07:41 UTC | 2020-12-17 09:47 UTC | 2.1 h | resolved |
| [Bandwidth Local Market Impairment - 470 - Nashville, TN](https://rewindex.com/company/bandwidth/incidents/t36wj9rbd538.md) | major | 2020-12-25 20:10 UTC | 2020-12-31 14:35 UTC | 6 d | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Bandwidth Local Market Impairment - 534 - Topeka, KS](https://rewindex.com/company/bandwidth/incidents/hfbr1sy3hqml.md) | major | 2020-12-01 16:15 UTC | 2020-12-02 01:05 UTC | 8.8 h | resolved |
| [Bandwidth Local Market Impairment - 350 - Appleton, WI](https://rewindex.com/company/bandwidth/incidents/jyn2ddgq1461.md) | critical | 2020-12-02 09:39 UTC | 2020-12-02 17:01 UTC | 7.4 h | resolved |
| [Toll Free SMS Outbound to T-Mobile handsets](https://rewindex.com/company/bandwidth/incidents/g8w56rh3z015.md) | minor | 2020-12-03 16:14 UTC | 2020-12-04 01:25 UTC | 9.2 h | resolved |
| [EVS Dashboard](https://rewindex.com/company/bandwidth/incidents/5f4p1s97xr7d.md) | minor | 2020-12-04 16:26 UTC | 2020-12-04 18:31 UTC | 2.1 h | resolved |
| [SMS outbound delays](https://rewindex.com/company/bandwidth/incidents/m7ggfn9572cq.md) | minor | 2020-12-05 01:04 UTC | 2020-12-05 04:09 UTC | 3.1 h | resolved |
| [Bandwidth Local Market Impairment - 440 - Savannah, GA](https://rewindex.com/company/bandwidth/incidents/wgs4p1g0gjdh.md) | none | 2020-12-05 06:19 UTC | 2020-12-05 10:08 UTC | 3.8 h | resolved |
| [Bandwidth Local Market Impairment LATA: 562 (Beaumont, TX)](https://rewindex.com/company/bandwidth/incidents/wqk7h0xf11mj.md) | critical | 2020-12-06 20:45 UTC | 2020-12-09 12:44 UTC | 3 d | resolved |
| [Inbound CNAM Degraded Performance](https://rewindex.com/company/bandwidth/incidents/qtrbk85657tq.md) | minor | 2020-12-10 18:56 UTC | 2020-12-10 22:04 UTC | 3.1 h | resolved |
| [Brief Voice Service Degraded Performance from 14:24 to 14:35 PM](https://rewindex.com/company/bandwidth/incidents/88ldf4r3h6pl.md) | none | 2020-12-10 19:30 UTC | 2020-12-10 19:30 UTC | 0 min | resolved |
| [Bandwidth Dashboard Incident](https://rewindex.com/company/bandwidth/incidents/qmygr3jw1ylr.md) | none | 2020-12-12 03:41 UTC | 2020-12-12 13:56 UTC | 10 h | resolved |
| [Bandwidth Local Market Impairment](https://rewindex.com/company/bandwidth/incidents/868gw5vk5wkp.md) | critical | 2020-12-13 03:00 UTC | 2020-12-13 11:10 UTC | 8.2 h | resolved |
| [Outbound Call Failures](https://rewindex.com/company/bandwidth/incidents/dh6tvr9qs93r.md) | none | 2020-12-16 16:30 UTC | 2020-12-16 16:30 UTC | 0 min | resolved |
| [Edge 02 Inbound Call Failures](https://rewindex.com/company/bandwidth/incidents/fxk8z3tm034n.md) | major | 2020-12-17 07:41 UTC | 2020-12-17 09:47 UTC | 2.1 h | resolved |
| [Bandwidth Local Market Impairment - 554 - Longview TX](https://rewindex.com/company/bandwidth/incidents/hy03b1mzdmmf.md) | none | 2020-12-20 06:50 UTC | 2020-12-20 10:36 UTC | 3.8 h | resolved |
| [Bandwidth Local Market Impairment - 470 - Nashville, TN](https://rewindex.com/company/bandwidth/incidents/t36wj9rbd538.md) | major | 2020-12-25 20:10 UTC | 2020-12-31 14:35 UTC | 6 d | resolved |
| [Toll Free SMS Outbound Failures](https://rewindex.com/company/bandwidth/incidents/tvlg0bn2k2fr.md) | minor | 2020-12-28 14:22 UTC | 2020-12-29 02:27 UTC | 12 h | resolved |
| [Specific LATA Incident](https://rewindex.com/company/bandwidth/incidents/c9bq6hkby924.md) | none | 2020-12-29 02:36 UTC | 2020-12-29 15:32 UTC | 13 h | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] Local Market Maintenance - 522 - Springfield, MO](https://rewindex.com/company/bandwidth/incidents/4lgvhy93w91d.md) | maintenance | 2020-12-01 06:00 UTC | 2020-12-01 12:00 UTC | 6.0 h | resolved |
| [\[Scheduled\] Messaging Maintenance - Toll Free SMS/MMS](https://rewindex.com/company/bandwidth/incidents/2yy85nmj8x8v.md) | maintenance | 2020-12-02 04:01 UTC | 2020-12-02 06:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] Local Market Maintenance - Multiple Markets](https://rewindex.com/company/bandwidth/incidents/7j3332wgfp3t.md) | maintenance | 2020-12-02 05:00 UTC | 2020-12-02 11:00 UTC | 6.0 h | resolved |
| [\[Scheduled\] Messaging Maintenance - SMS](https://rewindex.com/company/bandwidth/incidents/tn6c4kx0ybkf.md) | maintenance | 2020-12-02 07:00 UTC | 2020-12-02 11:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Local Market Maintenance - Multiple Markets](https://rewindex.com/company/bandwidth/incidents/kxnj7238jyyx.md) | maintenance | 2020-12-03 04:06 UTC | 2020-12-03 11:00 UTC | 6.9 h | resolved |
| [\[Scheduled\] Messaging Maintenance - Toll Free MMS/SMS](https://rewindex.com/company/bandwidth/incidents/z1g8clqlsqrr.md) | maintenance | 2020-12-03 04:06 UTC | 2020-12-03 07:01 UTC | 2.9 h | resolved |
| [\[Scheduled\] MMS Messaging Maintenance - LAX](https://rewindex.com/company/bandwidth/incidents/10xrtyxdqbfl.md) | maintenance | 2020-12-03 05:00 UTC | 2020-12-03 08:00 UTC | 3.0 h | resolved |
| [\[Scheduled\] Local Market Maintenance - Multiple Markets](https://rewindex.com/company/bandwidth/incidents/0fpd4xywjc9g.md) | maintenance | 2020-12-03 05:01 UTC | 2020-12-03 11:00 UTC | 6.0 h | resolved |
| [\[Scheduled\] Messaging Maintenance - SMS](https://rewindex.com/company/bandwidth/incidents/hjshr68flzk0.md) | maintenance | 2020-12-03 07:00 UTC | 2020-12-03 11:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Messaging Maintenance (V2 SMS)](https://rewindex.com/company/bandwidth/incidents/rvzkv8twlvd1.md) | maintenance | 2020-12-04 05:00 UTC | 2020-12-04 07:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] EVS (911) Dashboard Maintenance](https://rewindex.com/company/bandwidth/incidents/1wnzqcn0vypj.md) | maintenance | 2020-12-04 05:00 UTC | 2020-12-04 08:00 UTC | 3.0 h | resolved |
| [\[Scheduled\] SMS Messaging Maintenance - DFW](https://rewindex.com/company/bandwidth/incidents/jrlnx4c69ch4.md) | maintenance | 2020-12-04 05:00 UTC | 2020-12-04 09:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Local Market Maintenance - Multiple Markets](https://rewindex.com/company/bandwidth/incidents/h1b8t74q3qj5.md) | maintenance | 2020-12-04 05:00 UTC | 2020-12-04 12:00 UTC | 7.0 h | resolved |
| [\[Scheduled\] Messaging Maintenance - SMS](https://rewindex.com/company/bandwidth/incidents/9bqg2x91kqdr.md) | maintenance | 2020-12-06 05:02 UTC | 2020-12-06 10:01 UTC | 5.0 h | resolved |
| [\[Scheduled\] SMS Messaging Maintenance - LAX](https://rewindex.com/company/bandwidth/incidents/fxp19dyyvzvx.md) | maintenance | 2020-12-07 05:00 UTC | 2020-12-07 09:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Messaging Maintenance - SMS](https://rewindex.com/company/bandwidth/incidents/xl3fk8m2633c.md) | maintenance | 2020-12-07 07:00 UTC | 2020-12-07 11:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] DLS Maintenance - LAX Data Center](https://rewindex.com/company/bandwidth/incidents/xwq9whypvmnv.md) | maintenance | 2020-12-07 08:01 UTC | 2020-12-07 14:00 UTC | 6.0 h | resolved |
| [\[Scheduled\] Local Market Maintenance - 923 - Mansfield, OH](https://rewindex.com/company/bandwidth/incidents/n93fqyhr9v8h.md) | maintenance | 2020-12-08 05:00 UTC | 2020-12-08 10:00 UTC | 5.0 h | resolved |
| [\[Scheduled\] MMS Messaging Maintenance - DFW](https://rewindex.com/company/bandwidth/incidents/6q5kqzdh3vv6.md) | maintenance | 2020-12-08 05:00 UTC | 2020-12-08 08:00 UTC | 3.0 h | resolved |
| [\[Scheduled\] DLS Maintenance - JFK Data Center](https://rewindex.com/company/bandwidth/incidents/rtpry0s97mgj.md) | maintenance | 2020-12-08 06:00 UTC | 2020-12-08 11:00 UTC | 5.0 h | resolved |
| [\[Scheduled\] Messaging Maintenance - SMS](https://rewindex.com/company/bandwidth/incidents/4y7qjb1r5qwx.md) | maintenance | 2020-12-09 07:00 UTC | 2020-12-09 11:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] DLS Maintenance LAX Data Center](https://rewindex.com/company/bandwidth/incidents/grtwjb9x7g4y.md) | maintenance | 2020-12-09 08:00 UTC | 2020-12-09 14:00 UTC | 6.0 h | resolved |
| [\[Scheduled\] DLS Maintenance - JFK Data Center](https://rewindex.com/company/bandwidth/incidents/q4kb3w8y3wb0.md) | maintenance | 2020-12-10 05:02 UTC | 2020-12-10 11:00 UTC | 6.0 h | resolved |
| [\[Scheduled\] Local Market Maintenance - Multiple Markets](https://rewindex.com/company/bandwidth/incidents/3jb0v3cxhrh6.md) | maintenance | 2020-12-10 05:02 UTC | 2020-12-10 12:00 UTC | 7.0 h | resolved |
| [\[Scheduled\] Messaging Maintenance - Toll Free MMS](https://rewindex.com/company/bandwidth/incidents/w618cvnlh29w.md) | maintenance | 2020-12-10 05:03 UTC | 2020-12-10 08:01 UTC | 3.0 h | resolved |
| [\[Scheduled\] Local Market Maintenance - Multiple Markets](https://rewindex.com/company/bandwidth/incidents/g82g310r51l0.md) | maintenance | 2020-12-10 05:03 UTC | 2020-12-10 11:01 UTC | 6.0 h | resolved |
| [\[Scheduled\] Messaging Maintenance - SMS](https://rewindex.com/company/bandwidth/incidents/wl7d5c9pbmtt.md) | maintenance | 2020-12-10 07:00 UTC | 2020-12-10 11:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] EVS (911) Maintenance - ATL Data Center](https://rewindex.com/company/bandwidth/incidents/9njgb9sjb8z5.md) | maintenance | 2020-12-11 05:00 UTC | 2020-12-11 07:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] Local Market Maintenance - Multiple Markets](https://rewindex.com/company/bandwidth/incidents/9hkblqzcfk9c.md) | maintenance | 2020-12-11 05:00 UTC | 2020-12-11 11:00 UTC | 6.0 h | resolved |
| [\[Scheduled\] DLS Maintenance - JFK Data Center](https://rewindex.com/company/bandwidth/incidents/2xxmt66b4dqn.md) | maintenance | 2020-12-11 06:01 UTC | 2020-12-11 11:00 UTC | 5.0 h | resolved |
| [\[Scheduled\] Messaging Maintenance - SMS](https://rewindex.com/company/bandwidth/incidents/h6gqtcg8dns9.md) | maintenance | 2020-12-11 07:00 UTC | 2020-12-11 11:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Local Market Maintenance - Multiple Markets](https://rewindex.com/company/bandwidth/incidents/hgg01h5wfvfg.md) | maintenance | 2020-12-12 02:01 UTC | 2020-12-12 20:00 UTC | 18 h | resolved |
| [\[Scheduled\] EVS (911) Maintenance - DFW Data Center](https://rewindex.com/company/bandwidth/incidents/3b0yddbt5vwg.md) | maintenance | 2020-12-15 05:00 UTC | 2020-12-15 07:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] Edge Proxy Maintenance - JFK & LAX](https://rewindex.com/company/bandwidth/incidents/cxbt4p1n95vd.md) | maintenance | 2020-12-15 05:01 UTC | 2020-12-15 07:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] Local Market Maintenance - Multiple Markets](https://rewindex.com/company/bandwidth/incidents/f6wmbjdzlvc9.md) | maintenance | 2020-12-15 06:01 UTC | 2020-12-15 11:00 UTC | 5.0 h | resolved |
| [\[Scheduled\] Local Market Maintenance - Multiple Markets](https://rewindex.com/company/bandwidth/incidents/3dd3jchtl4wk.md) | maintenance | 2020-12-16 03:00 UTC | 2020-12-16 11:00 UTC | 8.0 h | resolved |
| [\[Scheduled\] Messaging Maintenance - SMS](https://rewindex.com/company/bandwidth/incidents/91cbp6lyw0ck.md) | maintenance | 2020-12-16 07:00 UTC | 2020-12-16 11:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Edge Proxy Maintenance - JFK](https://rewindex.com/company/bandwidth/incidents/trjk5qtjtmnd.md) | maintenance | 2020-12-17 05:00 UTC | 2020-12-17 07:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] Messaging Maintenance - SMS](https://rewindex.com/company/bandwidth/incidents/fjpm1xr7h0n4.md) | maintenance | 2020-12-17 07:00 UTC | 2020-12-17 11:01 UTC | 4.0 h | resolved |
| [\[Scheduled\] Local Market Maintenance - Multiple Markets](https://rewindex.com/company/bandwidth/incidents/502n51ht7cjd.md) | maintenance | 2020-12-18 04:01 UTC | 2020-12-18 11:00 UTC | 7.0 h | resolved |
| [\[Scheduled\] Messaging Maintenance - Toll Free MMS/SMS](https://rewindex.com/company/bandwidth/incidents/8s044svrlmgx.md) | maintenance | 2020-12-18 05:01 UTC | 2020-12-18 08:01 UTC | 3.0 h | resolved |
| [\[Scheduled\] Local Market Maintenance - Multiple Markets](https://rewindex.com/company/bandwidth/incidents/lgh2p8hz7jtp.md) | maintenance | 2020-12-18 06:00 UTC | 2020-12-18 11:00 UTC | 5.0 h | resolved |
| [\[Scheduled\] Local Market Maintenance - 256 - Clarksburg, WV](https://rewindex.com/company/bandwidth/incidents/vs5ncyj4dqmj.md) | maintenance | 2020-12-30 05:01 UTC | 2020-12-30 10:00 UTC | 5.0 h | resolved |

## Cite this

Bandwidth posted 17 status incidents in December 2020 (6 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/bandwidth/2020/12
- Citation: Bandwidth, “Bandwidth in December 2020” (2020-12-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/bandwidth/2020/12 (CC BY 4.0).
- Markdown link: `[Bandwidth: Bandwidth in December 2020 (2020-12-01)](https://rewindex.com/company/bandwidth/2020/12)`


---
Canonical: https://rewindex.com/company/bandwidth/2020/12 · Markdown: https://rewindex.com/company/bandwidth/2020/12.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T14:32:42.708Z