# Outages on December 2, 2020 (UTC)

> 29 incidents started on December 2, 2020 (UTC) on the status pages Rewindex archives, 7 labelled major or critical by the vendor (Bandwidth, Aircall, Trello); 9 more were still open from earlier days.

Canonical: https://rewindex.com/outages/2020-12-02
Last updated: 2020-12-09T08:36:00Z

- Incidents started: 29 (major/critical: 7, other: 22) across 20 vendors
- Still open from earlier days: 9 · Maintenance windows: 11 · Detected outage events: 0
- By vendor impact label: critical 3, major 4, minor 14, none 8
- Previous day with incidents: [2020-12-01](https://rewindex.com/outages/2020-12-01.md) · Next: [2020-12-03](https://rewindex.com/outages/2020-12-03.md) · [All days](https://rewindex.com/outages.md)

Impact labels are the vendor’s own. Incidents come from each vendor’s status page; Rewindex does not measure outages.

## Incidents started this day

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [Bandwidth Local Market Impairment - 350 - Appleton, WI](https://rewindex.com/company/bandwidth/incidents/jyn2ddgq1461.md) | critical | 2020-12-02 09:39 UTC | 2020-12-02 17:01 UTC | resolved |
| [Aircall](https://rewindex.com/company/aircall.md) | [Issue on our infrastructure](https://rewindex.com/company/aircall/incidents/hcc77lfvl1bg.md) | critical | 2020-12-02 16:45 UTC | 2020-12-02 17:38 UTC | resolved |
| [Trello](https://rewindex.com/company/trello.md) | [Trello is slow or unavailable](https://rewindex.com/company/trello/incidents/ym0tsk1yl8yc.md) | critical | 2020-12-02 22:11 UTC | 2020-12-03 00:05 UTC | resolved |
| [Cloudinary](https://rewindex.com/company/cloudinary.md) | [Cloudinary Adobe Connector issue with macOS Big Sur](https://rewindex.com/company/cloudinary/incidents/171jt72fn437.md) | major | 2020-12-02 08:36 UTC | 2020-12-28 15:08 UTC | resolved |
| [MongoDB Atlas](https://rewindex.com/company/mongodb-atlas.md) | [Increased API response times for Realm requests](https://rewindex.com/company/mongodb-atlas/incidents/yd9664z77pnb.md) | major | 2020-12-02 14:38 UTC | 2020-12-02 21:25 UTC | resolved |
| [HubSpot](https://rewindex.com/company/hubspot.md) | [Companies, Deals, Tickets, and Custom Objects Failing to Load for all HubSpot Customers](https://rewindex.com/company/hubspot/incidents/yp3m2zpg4qtt.md) | major | 2020-12-02 18:02 UTC | 2020-12-02 19:01 UTC | resolved |
| [Lever](https://rewindex.com/company/lever.md) | [Clients on our EU instance using the "Lever Mail" or "No-Reply" email options are not receiving email responses](https://rewindex.com/company/lever/incidents/fhhqynr9lrsh.md) | major | 2020-12-02 22:38 UTC | 2020-12-04 17:12 UTC | resolved |
| [MongoDB Atlas](https://rewindex.com/company/mongodb-atlas.md) | [MongoDB Atlas: New node creation delayed](https://rewindex.com/company/mongodb-atlas/incidents/wvfmnm84gnhh.md) | minor | 2020-12-02 02:04 UTC | 2020-12-02 02:57 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Delays to Grameenphone in Bangladesh](https://rewindex.com/company/twilio/incidents/38bhmg35n5kt.md) | minor | 2020-12-02 03:14 UTC | 2020-12-02 07:33 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [Scheduled Network Maintenance - EU2 Site (Extended)](https://rewindex.com/company/sinch/incidents/p3jk096m3sdm.md) | minor | 2020-12-02 03:15 UTC | 2020-12-02 04:19 UTC | resolved |
| [Mapbox](https://rewindex.com/company/mapbox.md) | [Live Traffic outage](https://rewindex.com/company/mapbox/incidents/p78w50905k7j.md) | minor | 2020-12-02 04:31 UTC | 2020-12-02 06:14 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Delays to Telenor Network in Pakistan](https://rewindex.com/company/twilio/incidents/dcc45kr75vpp.md) | minor | 2020-12-02 05:24 UTC | 2020-12-02 07:30 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Delays to Telcel Network in Mexico](https://rewindex.com/company/twilio/incidents/jw3j3q67nmsn.md) | minor | 2020-12-02 06:23 UTC | 2020-12-02 09:20 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Inbound SMS failure/delay towards the US phone numbers in Appleton, WI](https://rewindex.com/company/plivo/incidents/g3ntmw7xdgkz.md) | minor | 2020-12-02 09:48 UTC | 2020-12-02 17:03 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Outbound SMS Delivery Failures to MTN Syria](https://rewindex.com/company/twilio/incidents/03tvvrc82wss.md) | minor | 2020-12-02 10:10 UTC | 2020-12-02 12:28 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Issue to Syrian Arab Republic MTN Network (417-02)](https://rewindex.com/company/twilio/incidents/zhjczm1yph9v.md) | minor | 2020-12-02 15:01 UTC | 2020-12-02 17:24 UTC | resolved |
| [Semaphore](https://rewindex.com/company/semaphore.md) | [Delays in job processing on Semaphore 2.0](https://rewindex.com/company/semaphore/incidents/kvcfd9ymsy32.md) | minor | 2020-12-02 16:07 UTC | 2020-12-02 17:43 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Programmable Fax Permissions not inheriting for new Subaccounts](https://rewindex.com/company/twilio/incidents/cg5gls08xm67.md) | minor | 2020-12-02 19:34 UTC | 2020-12-02 20:25 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Delays to Oi Network in Brazil](https://rewindex.com/company/twilio/incidents/70pxn7c732m4.md) | minor | 2020-12-02 20:57 UTC | 2020-12-03 06:43 UTC | resolved |
| [New Relic](https://rewindex.com/company/new-relic.md) | [UI Irregularities for US Region](https://rewindex.com/company/new-relic/incidents/ynpfx6wgvp79.md) | minor | 2020-12-02 21:00 UTC | 2020-12-02 22:05 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [Delivery Issues Oi Brazil](https://rewindex.com/company/sinch/incidents/43nq0kprj108.md) | minor | 2020-12-02 21:29 UTC | 2020-12-03 07:16 UTC | resolved |
| [LaunchDarkly](https://rewindex.com/company/launchdarkly.md) | [Invitation flow is blocked by an unexpected error](https://rewindex.com/company/launchdarkly/incidents/j03jrf3zd61z.md) | none | 2020-12-02 01:47 UTC | 2020-12-02 02:27 UTC | resolved |
| [Amplitude](https://rewindex.com/company/amplitude.md) | [Some block filters are not working as expected](https://rewindex.com/company/amplitude/incidents/y4hrr5j64l9s.md) | none | 2020-12-02 09:35 UTC | 2020-12-02 10:42 UTC | resolved |
| [Snyk](https://rewindex.com/company/snyk.md) | [Elevated error rate in Container base image remediation advice flows](https://rewindex.com/company/snyk/incidents/wty8mvq40g7j.md) | none | 2020-12-02 15:15 UTC | 2020-12-02 15:28 UTC | resolved |
| [Segment](https://rewindex.com/company/segment.md) | [User suppression page is experiencing timeouts](https://rewindex.com/company/segment/incidents/g8jwp5dl9h3v.md) | none | 2020-12-02 17:34 UTC | 2020-12-02 19:50 UTC | resolved |
| [SurveyMonkey](https://rewindex.com/company/surveymonkey.md) | [Analyze Page Loading Incident](https://rewindex.com/company/surveymonkey/incidents/4cqkrf779ms8.md) | none | 2020-12-02 17:43 UTC | 2020-12-02 18:27 UTC | resolved |
| [SurveyMonkey](https://rewindex.com/company/surveymonkey.md) | [Survey page functionality impacted by errors](https://rewindex.com/company/surveymonkey/incidents/cj644hf58vcf.md) | none | 2020-12-02 21:52 UTC | 2020-12-02 22:11 UTC | resolved |
| [Figma](https://rewindex.com/company/figma.md) | [Site outage](https://rewindex.com/company/figma/incidents/kmkcn2p9lzrf.md) | none | 2020-12-02 22:34 UTC | 2020-12-02 22:57 UTC | resolved |
| [Smartsheet](https://rewindex.com/company/smartsheet.md) | [Temporary Service Interruption](https://rewindex.com/company/smartsheet/incidents/mdpwd88v79hl.md) | none | 2020-12-02 22:35 UTC | 2020-12-03 00:37 UTC | resolved |

## Still open from earlier days

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [Bandwidth Local Market Impairment - 534 - Topeka, KS](https://rewindex.com/company/bandwidth/incidents/hfbr1sy3hqml.md) | major | 2020-12-01 16:15 UTC | 2020-12-02 01:05 UTC | resolved |
| [Canva](https://rewindex.com/company/canva.md) | ["This site can't be reached" error](https://rewindex.com/company/canva/incidents/q4p8dl80q8y4.md) | major | 2020-12-01 17:14 UTC | 2020-12-02 06:18 UTC | resolved |
| [LaunchDarkly](https://rewindex.com/company/launchdarkly.md) | [Increased error rate in event ingestion](https://rewindex.com/company/launchdarkly/incidents/zbzb2m7czyfz.md) | minor | 2020-11-25 13:50 UTC | 2020-12-08 18:32 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Intermittent Delivery Delays to Argentina Personal Network](https://rewindex.com/company/twilio/incidents/7tq5bq2mp9db.md) | minor | 2020-11-27 19:40 UTC | 2020-12-10 06:46 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Delivery delay on inbound and outbound short-code SMS towards US phone numbers: AT&T](https://rewindex.com/company/plivo/incidents/c4l5bx4vzt7h.md) | minor | 2020-11-28 20:53 UTC | 2020-12-07 18:19 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Inbound SMS failure/delay towards the US phone numbers](https://rewindex.com/company/plivo/incidents/6rfn3b97nh7v.md) | minor | 2020-11-29 20:25 UTC | 2020-12-02 09:51 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Devices using Super SIM may experience connectivity issues forcing them to reconnect](https://rewindex.com/company/twilio/incidents/qhbgr8crv7m7.md) | minor | 2020-12-01 19:36 UTC | 2020-12-02 02:39 UTC | resolved |
| [Xero](https://rewindex.com/company/xero.md) | [Users experiencing slowness in Hubdoc](https://rewindex.com/company/xero/incidents/jcjzgpvkxvj9.md) | minor | 2020-12-01 22:51 UTC | 2020-12-02 02:56 UTC | resolved |
| [HubSpot](https://rewindex.com/company/hubspot.md) | [Two-Factor Authentication (2FA) codes are not delivering for some customers in Japan](https://rewindex.com/company/hubspot/incidents/dz70tk7w5f00.md) | none | 2020-12-01 20:05 UTC | 2020-12-02 16:15 UTC | resolved |

## Maintenance

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Sinch](https://rewindex.com/company/sinch.md) | [\[Scheduled\] Scheduled Network Maintenance - EU2 Site](https://rewindex.com/company/sinch/incidents/x8k7s8y744rl.md) | maintenance | 2020-12-02 01:00 UTC | 2020-12-02 03:00 UTC | resolved |
| [Braze](https://rewindex.com/company/braze.md) | [\[Scheduled\] US-02 Network Maintenance](https://rewindex.com/company/braze/incidents/r7vy1wy1wm4t.md) | maintenance | 2020-12-02 04:00 UTC | 2020-12-02 05:01 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [\[Scheduled\] Scheduled Maintenance : Service degradation on Inbound/Outbound Toll-Free SMS/MMS towards US phone numbers:  T-mobile](https://rewindex.com/company/plivo/incidents/sf0nk1dd2w2k.md) | maintenance | 2020-12-02 04:01 UTC | 2020-12-02 06:00 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Messaging Maintenance - Toll Free SMS/MMS](https://rewindex.com/company/bandwidth/incidents/2yy85nmj8x8v.md) | maintenance | 2020-12-02 04:01 UTC | 2020-12-02 06:00 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [\[Scheduled\] External Maintenance - T-Mobile](https://rewindex.com/company/sinch/incidents/pmw4dv8v1v6r.md) | maintenance | 2020-12-02 04:01 UTC | 2020-12-02 06:00 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Local Market Maintenance - Multiple Markets](https://rewindex.com/company/bandwidth/incidents/7j3332wgfp3t.md) | maintenance | 2020-12-02 05:00 UTC | 2020-12-02 11:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] Mexico SMS Carrier Maintenance - AT&T Mexico](https://rewindex.com/company/twilio/incidents/13b0p3220jvw.md) | maintenance | 2020-12-02 06:00 UTC | 2020-12-02 06:15 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Messaging Maintenance - SMS](https://rewindex.com/company/bandwidth/incidents/tn6c4kx0ybkf.md) | maintenance | 2020-12-02 07:00 UTC | 2020-12-02 11:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] Russia SMS Carrier Maintenance - Megafon Russia](https://rewindex.com/company/twilio/incidents/6gwh6crh79fc.md) | maintenance | 2020-12-02 20:01 UTC | 2020-12-03 00:00 UTC | resolved |
| [Xero](https://rewindex.com/company/xero.md) | [Scheduled Outage: WorkflowMax, Xero Practice Manager and Xero Tax NZ & AU - 6 Dec 06.00 NZDT](https://rewindex.com/company/xero/incidents/s5dftxfp0gs4.md) | maintenance | 2020-12-02 21:00 UTC | 2020-12-05 20:04 UTC | resolved |
| [Braze](https://rewindex.com/company/braze.md) | [\[Scheduled\] EU-01 Network Maintenance](https://rewindex.com/company/braze/incidents/4pw16w8rpqhz.md) | maintenance | 2020-12-02 23:00 UTC | 2020-12-03 00:01 UTC | resolved |

## Cite this

29 vendor-reported incidents started on 2020-12-02 (UTC) across 20 vendors, 7 labelled major or critical by the vendor.

- Canonical URL: https://rewindex.com/outages/2020-12-02
- Citation: Rewindex daily outage roundup, “Outages on December 2, 2020” (2020-12-02 00:00 UTC). Archived by Rewindex: https://rewindex.com/outages/2020-12-02 (CC BY 4.0).
- Markdown link: `[Rewindex daily outage roundup: Outages on December 2, 2020 (2020-12-02)](https://rewindex.com/outages/2020-12-02)`


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Canonical: https://rewindex.com/outages/2020-12-02 · Markdown: https://rewindex.com/outages/2020-12-02.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:51:13.675Z