# Outages on December 16, 2020 (UTC)

> 36 incidents started on December 16, 2020 (UTC) on the status pages Rewindex archives, 9 labelled major or critical by the vendor (Lever, Statuspage, Monday.com); 15 more were still open from earlier days.

Canonical: https://rewindex.com/outages/2020-12-16
Last updated: 2020-12-23T21:42:00Z

- Incidents started: 36 (major/critical: 9, other: 27) across 27 vendors
- Still open from earlier days: 15 · Maintenance windows: 13 · Detected outage events: 0
- By vendor impact label: critical 4, major 5, minor 21, none 6
- Previous day with incidents: [2020-12-15](https://rewindex.com/outages/2020-12-15.md) · Next: [2020-12-17](https://rewindex.com/outages/2020-12-17.md) · [All days](https://rewindex.com/outages.md)

Impact labels are the vendor’s own. Incidents come from each vendor’s status page; Rewindex does not measure outages.

## Incidents started this day

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Lever](https://rewindex.com/company/lever.md) | [Users receiving 500 errors when accessing Lever](https://rewindex.com/company/lever/incidents/t303g94fjf3q.md) | critical | 2020-12-16 00:37 UTC | 2020-12-16 01:57 UTC | resolved |
| [Statuspage](https://rewindex.com/company/statuspage.md) | [System Metric Processing Delayed](https://rewindex.com/company/statuspage/incidents/m8wtqvfnz4xn.md) | critical | 2020-12-16 00:49 UTC | 2020-12-16 02:31 UTC | resolved |
| [Monday.com](https://rewindex.com/company/monday-com.md) | [Connectivity Issues across accounts and devices](https://rewindex.com/company/monday-com/incidents/10pt9x41rb6b.md) | critical | 2020-12-16 09:39 UTC | 2020-12-16 09:48 UTC | resolved |
| [QuickBooks Online](https://rewindex.com/company/quickbooks-online.md) | [Payments accepted on Dec. 14 &15 are showing as "In\_Review"](https://rewindex.com/company/quickbooks-online/incidents/sh2bys13x2bb.md) | critical | 2020-12-16 18:45 UTC | 2020-12-16 23:26 UTC | resolved |
| [Linode (Akamai)](https://rewindex.com/company/linode-akamai.md) | [Connectivity Issue - Singapore](https://rewindex.com/company/linode-akamai/incidents/bt9z0b25417j.md) | major | 2020-12-16 11:36 UTC | 2020-12-16 19:06 UTC | resolved |
| [Squarespace](https://rewindex.com/company/squarespace.md) | [Site Editing Issues](https://rewindex.com/company/squarespace/incidents/fh251yvj5htj.md) | major | 2020-12-16 17:36 UTC | 2020-12-16 17:55 UTC | resolved |
| [Sentry](https://rewindex.com/company/sentry.md) | [Temporary loss of CSS in Dashboard](https://rewindex.com/company/sentry/incidents/xh4rzjpx697v.md) | major | 2020-12-16 21:32 UTC | 2020-12-16 21:36 UTC | resolved |
| [Render](https://rewindex.com/company/render.md) | [Services unavailable](https://rewindex.com/company/render/incidents/wplv9bl9c555.md) | major | 2020-12-16 22:08 UTC | 2020-12-16 23:20 UTC | resolved |
| [Mezmo](https://rewindex.com/company/mezmo.md) | [Webapp Unavailable](https://rewindex.com/company/mezmo/incidents/n4ywvr21s809.md) | major | 2020-12-16 22:54 UTC | 2020-12-16 23:02 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Failures to Thailand DTAC](https://rewindex.com/company/twilio/incidents/4ds86fvq483x.md) | minor | 2020-12-16 04:24 UTC | 2020-12-16 15:16 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Failures to Hong Kong PCCW](https://rewindex.com/company/twilio/incidents/rnv39chh8f2b.md) | minor | 2020-12-16 04:50 UTC | 2020-12-16 12:55 UTC | resolved |
| [Netlify](https://rewindex.com/company/netlify.md) | [Increased latencies and timeouts for HTTP and API](https://rewindex.com/company/netlify/incidents/vsgvpy941g5s.md) | minor | 2020-12-16 05:15 UTC | 2020-12-16 05:15 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Inbound Delivery Failures to Israel](https://rewindex.com/company/twilio/incidents/6s34kbbrwtwj.md) | minor | 2020-12-16 05:41 UTC | 2020-12-16 12:45 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Super SIM Network Connectivity Issues](https://rewindex.com/company/twilio/incidents/klqb0xpn6v1k.md) | minor | 2020-12-16 07:45 UTC | 2020-12-16 08:33 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Report Delays When Sending (via Short Code) to US AT&T, Verizon and T-Mobile Networks](https://rewindex.com/company/twilio/incidents/lkb2n931xn2s.md) | minor | 2020-12-16 07:55 UTC | 2020-12-16 09:25 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Console and API unable to provision UK mobile numbers to accounts](https://rewindex.com/company/twilio/incidents/mb9tztv1x3jh.md) | minor | 2020-12-16 09:45 UTC | 2020-12-16 17:33 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [High Packet Loss for Voice calls to Vietnam](https://rewindex.com/company/twilio/incidents/xhcffgmpqmvm.md) | minor | 2020-12-16 10:46 UTC | 2020-12-16 16:35 UTC | resolved |
| [Sanity](https://rewindex.com/company/sanity.md) | [Infrastructure instabilities for some customers](https://rewindex.com/company/sanity/incidents/y18rqhhqcf58.md) | minor | 2020-12-16 11:14 UTC | 2020-12-16 12:09 UTC | resolved |
| [Canva](https://rewindex.com/company/canva.md) | [Users unable to use photo effects](https://rewindex.com/company/canva/incidents/0jrz38f4xfyy.md) | minor | 2020-12-16 12:55 UTC | 2020-12-16 15:46 UTC | resolved |
| [Snowflake](https://rewindex.com/company/snowflake.md) | [AZURE - US East 2 (Virginia): SI-20201216](https://rewindex.com/company/snowflake/incidents/nb6cmx68v98f.md) | minor | 2020-12-16 13:16 UTC | 2020-12-16 19:13 UTC | resolved |
| [Help Scout](https://rewindex.com/company/help-scout.md) | [Search and Folder Issues](https://rewindex.com/company/help-scout/incidents/7d8r0nqn49b5.md) | minor | 2020-12-16 13:38 UTC | 2020-12-16 15:02 UTC | resolved |
| [MessageBird (Bird)](https://rewindex.com/company/messagebird-bird.md) | [Telegram is unavailable](https://rewindex.com/company/messagebird-bird/incidents/yksn2m9c3ym1.md) | minor | 2020-12-16 13:54 UTC | 2020-12-16 15:05 UTC | resolved |
| [InfluxData (InfluxDB Cloud)](https://rewindex.com/company/influxdata.md) | [Increased 500 errors writing to us-east-1](https://rewindex.com/company/influxdata/incidents/xzvbkhvmv79s.md) | minor | 2020-12-16 13:56 UTC | 2020-12-16 14:27 UTC | resolved |
| [MongoDB Atlas](https://rewindex.com/company/mongodb-atlas.md) | [MongoDB Atlas: Atlas Data Lakes in AWS region us-east-1 not responding](https://rewindex.com/company/mongodb-atlas/incidents/mzrhrpy1ggtk.md) | minor | 2020-12-16 14:32 UTC | 2020-12-16 15:06 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | ['View all Message Logs' Link in Twilio Console's Recent Messages Section Not Working](https://rewindex.com/company/twilio/incidents/qf5gslnylgpq.md) | minor | 2020-12-16 15:55 UTC | 2020-12-16 17:25 UTC | resolved |
| [MongoDB Atlas](https://rewindex.com/company/mongodb-atlas.md) | [MongoDB Atlas: Atlas Data Lakes are inaccessible](https://rewindex.com/company/mongodb-atlas/incidents/5jdbtw8frnhn.md) | minor | 2020-12-16 16:34 UTC | 2020-12-16 17:09 UTC | resolved |
| [Iterable](https://rewindex.com/company/iterable.md) | [Bounce reporting for Google recipients](https://rewindex.com/company/iterable/incidents/0w8185fhzxfm.md) | minor | 2020-12-16 18:22 UTC | 2020-12-22 00:03 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Call failures on inbound voice towards Israel phone numbers.](https://rewindex.com/company/plivo/incidents/wrgwj23msr8f.md) | minor | 2020-12-16 23:22 UTC | 2020-12-17 00:35 UTC | resolved |
| [GitHub Copilot](https://rewindex.com/company/github-copilot.md) | [Incident on 2020-12-16 23:34 UTC](https://rewindex.com/company/github-copilot/incidents/lxrh19v90f8x.md) | minor | 2020-12-16 23:34 UTC | 2020-12-17 00:54 UTC | resolved |
| [GitHub](https://rewindex.com/company/github.md) | [Incident on 2020-12-16 23:34 UTC](https://rewindex.com/company/github/incidents/lxrh19v90f8x.md) | minor | 2020-12-16 23:34 UTC | 2020-12-17 00:54 UTC | resolved |
| [HubSpot](https://rewindex.com/company/hubspot.md) | [Emails sent to Gmail were not being delivered due to issues with Google service availability](https://rewindex.com/company/hubspot/incidents/qsswwy09lsm1.md) | none | 2020-12-16 00:48 UTC | 2020-12-16 02:49 UTC | resolved |
| [Segment](https://rewindex.com/company/segment.md) | [App unavailable](https://rewindex.com/company/segment/incidents/0r63j3b72dc3.md) | none | 2020-12-16 01:01 UTC | 2020-12-16 01:36 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Service degradation on outbound PSTN calls.](https://rewindex.com/company/plivo/incidents/nsgtxxw1bql8.md) | none | 2020-12-16 04:30 UTC | 2020-12-16 04:30 UTC | resolved |
| [Typeform](https://rewindex.com/company/typeform.md) | [Resolved - Typeform page www.typeform.com/pricing/ was down for a short period today](https://rewindex.com/company/typeform/incidents/r8v07ww3ns9y.md) | none | 2020-12-16 11:28 UTC | 2020-12-16 11:28 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [Outbound Call Failures](https://rewindex.com/company/bandwidth/incidents/dh6tvr9qs93r.md) | none | 2020-12-16 16:30 UTC | 2020-12-16 16:30 UTC | resolved |
| [Mixpanel](https://rewindex.com/company/mixpanel.md) | [Gmail service interruption resulted in erroneous email bounces in some Mixpanel projects](https://rewindex.com/company/mixpanel/incidents/vjftprp9lcbv.md) | none | 2020-12-16 21:42 UTC | 2021-01-05 20:45 UTC | resolved |

## Still open from earlier days

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Lever](https://rewindex.com/company/lever.md) | [Some users experiencing slowness](https://rewindex.com/company/lever/incidents/nhzhksrt95dx.md) | critical | 2020-12-15 22:17 UTC | 2020-12-16 21:46 UTC | resolved |
| [Mapbox](https://rewindex.com/company/mapbox.md) | [Statistics page data delays](https://rewindex.com/company/mapbox/incidents/cmmjwb9wnyj2.md) | major | 2020-12-14 19:55 UTC | 2020-12-16 06:36 UTC | resolved |
| [Gorgias](https://rewindex.com/company/gorgias.md) | [Issue with Gmail integrations](https://rewindex.com/company/gorgias/incidents/8lfcy5ct1mq9.md) | major | 2020-12-15 22:44 UTC | 2020-12-16 00:02 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Failures from Local Brazil Long Codes to Numbers in Brazil](https://rewindex.com/company/twilio/incidents/81rh6lljfb4m.md) | minor | 2020-12-09 14:55 UTC | 2020-12-16 18:26 UTC | resolved |
| [Mux](https://rewindex.com/company/mux.md) | [Delivery Usage API over-reporting 2020-12-12 19:00-12:00 UTC](https://rewindex.com/company/mux/incidents/kbbqt650zpzb.md) | minor | 2020-12-13 07:18 UTC | 2020-12-18 20:10 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [MMS Delivery Report Delays to AT&T US from Twilio Short Code and Toll Free Numbers](https://rewindex.com/company/twilio/incidents/x875z76yky4m.md) | minor | 2020-12-14 18:21 UTC | 2020-12-16 06:16 UTC | resolved |
| [Klaviyo](https://rewindex.com/company/klaviyo.md) | [Issue Leading to Elevated Hard Bounce Rates](https://rewindex.com/company/klaviyo/incidents/chrr8p8wl11h.md) | minor | 2020-12-15 15:19 UTC | 2020-12-22 18:17 UTC | resolved |
| [SparkPost](https://rewindex.com/company/sparkpost.md) | [Google reported an increase in the rate of invalid recipients (hard bounces)](https://rewindex.com/company/sparkpost/incidents/9p864chxj68k.md) | minor | 2020-12-15 15:26 UTC | 2020-12-16 22:00 UTC | resolved |
| [Unbounce](https://rewindex.com/company/unbounce.md) | [Email Links Are Not Secure](https://rewindex.com/company/unbounce/incidents/6v8zn1qjbyvt.md) | minor | 2020-12-15 20:31 UTC | 2020-12-16 17:22 UTC | resolved |
| [Squarespace](https://rewindex.com/company/squarespace.md) | [Customers may see a disruption in their Email Campaigns analytics and Form Submission emails.](https://rewindex.com/company/squarespace/incidents/3y3gg3ypy4fd.md) | minor | 2020-12-15 22:03 UTC | 2020-12-16 00:06 UTC | resolved |
| [1Password](https://rewindex.com/company/1password.md) | [Problem with Gmail email delivery](https://rewindex.com/company/1password/incidents/htpk4w26tc57.md) | minor | 2020-12-15 22:30 UTC | 2020-12-16 01:35 UTC | resolved |
| [Greenhouse](https://rewindex.com/company/greenhouse.md) | [Reports of Bounced Emails To Gmail Addresses](https://rewindex.com/company/greenhouse/incidents/nmx9mvpgr5l1.md) | minor | 2020-12-15 22:31 UTC | 2020-12-16 00:36 UTC | resolved |
| [Canva](https://rewindex.com/company/canva.md) | [Unable to access Canva](https://rewindex.com/company/canva/incidents/z4wphtc98ntn.md) | none | 2020-12-10 12:51 UTC | 2020-12-16 03:12 UTC | resolved |
| [Lever](https://rewindex.com/company/lever.md) | [Emails](https://rewindex.com/company/lever/incidents/x7wmkkm04nsc.md) | none | 2020-12-15 22:03 UTC | 2020-12-16 00:30 UTC | resolved |
| [Braze](https://rewindex.com/company/braze.md) | [Google Mail bounce reporting and handling](https://rewindex.com/company/braze/incidents/33zgnsm1q9x0.md) | none | 2020-12-15 23:52 UTC | 2020-12-18 15:51 UTC | resolved |

## Maintenance

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Close](https://rewindex.com/company/close.md) | [\[Scheduled\] Webhook database maintenance](https://rewindex.com/company/close/incidents/zj2jg03p91d4.md) | maintenance | 2020-12-16 02:00 UTC | 2020-12-16 02:12 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Local Market Maintenance - Multiple Markets](https://rewindex.com/company/bandwidth/incidents/3dd3jchtl4wk.md) | maintenance | 2020-12-16 03:00 UTC | 2020-12-16 11:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] US SMS Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/3cqh6m1n2889.md) | maintenance | 2020-12-16 04:00 UTC | 2020-12-16 12:00 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Messaging Maintenance - SMS](https://rewindex.com/company/bandwidth/incidents/91cbp6lyw0ck.md) | maintenance | 2020-12-16 07:00 UTC | 2020-12-16 11:00 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [\[Scheduled\] External Maintenance - US and Canada Long Number Provider](https://rewindex.com/company/sinch/incidents/rz246j2q4l4p.md) | maintenance | 2020-12-16 07:00 UTC | 2020-12-16 11:01 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] US SMS Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/fsf7wwf3kgjp.md) | maintenance | 2020-12-16 07:00 UTC | 2020-12-16 11:00 UTC | resolved |
| [Wise](https://rewindex.com/company/wise.md) | [\[Scheduled\] Scheduled System Maintenance](https://rewindex.com/company/wise/incidents/h41pgnw746n9.md) | maintenance | 2020-12-16 09:19 UTC | 2020-12-16 09:28 UTC | resolved |
| [Linode (Akamai)](https://rewindex.com/company/linode-akamai.md) | [\[Scheduled\] Emergency Network Maintenance - EU Central (Frankfurt)](https://rewindex.com/company/linode-akamai/incidents/6v99nm61djv0.md) | maintenance | 2020-12-16 14:15 UTC | 2020-12-16 16:15 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] Indonesia SMS Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/xlfxqh2c4r6m.md) | maintenance | 2020-12-16 15:00 UTC | 2020-12-16 15:30 UTC | resolved |
| [Dropbox Sign](https://rewindex.com/company/dropbox-sign.md) | [\[Scheduled\] HelloWorks Product Update](https://rewindex.com/company/dropbox-sign/incidents/09mlzkfkrpht.md) | maintenance | 2020-12-16 19:00 UTC | 2020-12-16 19:43 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] SMS Carrier Maintenance - Tele2 Russia](https://rewindex.com/company/twilio/incidents/3wtjdw735z78.md) | maintenance | 2020-12-16 20:00 UTC | 2020-12-17 00:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] Russia SMS Carrier Maintenance - Megafon Russia](https://rewindex.com/company/twilio/incidents/fv5p1chzhgm0.md) | maintenance | 2020-12-16 20:00 UTC | 2020-12-17 00:00 UTC | resolved |
| [Dropbox Sign](https://rewindex.com/company/dropbox-sign.md) | [\[Scheduled\] HelloSign Product Update](https://rewindex.com/company/dropbox-sign/incidents/1hwy1hgpymwk.md) | maintenance | 2020-12-16 22:00 UTC | 2020-12-16 23:00 UTC | resolved |

## Cite this

36 vendor-reported incidents started on 2020-12-16 (UTC) across 27 vendors, 9 labelled major or critical by the vendor.

- Canonical URL: https://rewindex.com/outages/2020-12-16
- Citation: Rewindex daily outage roundup, “Outages on December 16, 2020” (2020-12-16 00:00 UTC). Archived by Rewindex: https://rewindex.com/outages/2020-12-16 (CC BY 4.0).
- Markdown link: `[Rewindex daily outage roundup: Outages on December 16, 2020 (2020-12-16)](https://rewindex.com/outages/2020-12-16)`


---
Canonical: https://rewindex.com/outages/2020-12-16 · Markdown: https://rewindex.com/outages/2020-12-16.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T13:59:13.846Z