# Outages on December 14, 2020 (UTC)

> 37 incidents started on December 14, 2020 (UTC) on the status pages Rewindex archives, 16 labelled major or critical by the vendor (Bitbucket, Elastic Cloud, Opsgenie); 8 more were still open from earlier days.

Canonical: https://rewindex.com/outages/2020-12-14
Last updated: 2020-12-16T06:36:00Z

- Incidents started: 37 (major/critical: 16, other: 21) across 30 vendors
- Still open from earlier days: 8 · Maintenance windows: 9 · Detected outage events: 1
- By vendor impact label: critical 4, major 12, minor 9, none 12
- Previous day with incidents: [2020-12-13](https://rewindex.com/outages/2020-12-13.md) · Next: [2020-12-15](https://rewindex.com/outages/2020-12-15.md) · [All days](https://rewindex.com/outages.md)

Impact labels are the vendor’s own. Incidents come from each vendor’s status page; Rewindex does not measure outages.

## Outage events this day

- [Google Cloud outage](https://rewindex.com/events/2020-12-14-google-cloud): 2 linked vendors, 8 other incidents in the same window (also happening, not linked). Vendors reported a Google Cloud outage; Google Cloud’s own incident for this date is not in the archive.

## Incidents started this day

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Bitbucket](https://rewindex.com/company/bitbucket.md) | [Bitbucket Down](https://rewindex.com/company/bitbucket/incidents/njr67d0tmwxy.md) | critical | 2020-12-14 01:46 UTC | 2020-12-14 02:12 UTC | resolved |
| [Elastic Cloud](https://rewindex.com/company/elastic-cloud.md) | [Orchestration problem in ap-southeast-2 region](https://rewindex.com/company/elastic-cloud/incidents/glh9ggxgfby4.md) | critical | 2020-12-14 10:32 UTC | 2020-12-14 16:58 UTC | resolved |
| [Opsgenie](https://rewindex.com/company/opsgenie.md) | [Google SSO & Android Notification Issues are detected](https://rewindex.com/company/opsgenie/incidents/7jv734j84myg.md) | critical | 2020-12-14 11:55 UTC | 2020-12-14 13:01 UTC | resolved |
| [Lightstep (ServiceNow Cloud Observability)](https://rewindex.com/company/lightstep.md) | [Oauth outage](https://rewindex.com/company/lightstep/incidents/f9hg4rn2fkrb.md) | critical | 2020-12-14 12:07 UTC | 2020-12-14 15:26 UTC | resolved |
| [PandaDoc](https://rewindex.com/company/pandadoc.md) | [Issue with PDF download in PandaDoc](https://rewindex.com/company/pandadoc/incidents/twq043grp6r3.md) | major | 2020-12-14 02:35 UTC | 2020-12-14 04:43 UTC | resolved |
| [PandaDoc](https://rewindex.com/company/pandadoc.md) | [Issue with PDF download in PandaDoc](https://rewindex.com/company/pandadoc/incidents/vxd2t092x1md.md) | major | 2020-12-14 05:58 UTC | 2020-12-14 06:16 UTC | resolved |
| [Snowflake](https://rewindex.com/company/snowflake.md) | [GCP - Europe (West-4): SI-20201214](https://rewindex.com/company/snowflake/incidents/fz3g7xtfty79.md) | major | 2020-12-14 12:14 UTC | 2020-12-14 14:08 UTC | resolved |
| [Snowflake](https://rewindex.com/company/snowflake.md) | [GCP - Europe (West-2): SI-20201214](https://rewindex.com/company/snowflake/incidents/bzlnz7wfhz4r.md) | major | 2020-12-14 12:15 UTC | 2020-12-14 14:08 UTC | resolved |
| [Snowflake](https://rewindex.com/company/snowflake.md) | [GCP - US (Central 1): SI-20201214](https://rewindex.com/company/snowflake/incidents/51v27j5xl33c.md) | major | 2020-12-14 12:15 UTC | 2020-12-14 14:08 UTC | resolved |
| [HubSpot](https://rewindex.com/company/hubspot.md) | [Issues with Google service availability are causing some HubSpot tools to be unavailable](https://rewindex.com/company/hubspot/incidents/6vbf1q1fdtn8.md) | major | 2020-12-14 12:28 UTC | 2020-12-14 15:49 UTC | resolved |
| [JFrog](https://rewindex.com/company/jfrog.md) | [Partial outage in GCP USW1](https://rewindex.com/company/jfrog/incidents/z785pq5swt4h.md) | major | 2020-12-14 12:33 UTC | 2020-12-14 13:05 UTC | resolved |
| [Sentry](https://rewindex.com/company/sentry.md) | [Impact from Google Downtime](https://rewindex.com/company/sentry/incidents/hp9blsbdgv3x.md) | major | 2020-12-14 12:35 UTC | 2020-12-14 14:03 UTC | resolved |
| [Gorgias](https://rewindex.com/company/gorgias.md) | [Issue with Gmail integrations](https://rewindex.com/company/gorgias/incidents/6pt2lv3b05l4.md) | major | 2020-12-14 13:13 UTC | 2020-12-14 15:31 UTC | resolved |
| [Smartsheet](https://rewindex.com/company/smartsheet.md) | [Resolved \| Smartsheet Unavailable](https://rewindex.com/company/smartsheet/incidents/5tt9j73fhv4l.md) | major | 2020-12-14 16:25 UTC | 2020-12-14 18:49 UTC | resolved |
| [Mapbox](https://rewindex.com/company/mapbox.md) | [Statistics page data delays](https://rewindex.com/company/mapbox/incidents/cmmjwb9wnyj2.md) | major | 2020-12-14 19:55 UTC | 2020-12-16 06:36 UTC | resolved |
| [Xero](https://rewindex.com/company/xero.md) | [Some users are unable to create batch payments in Xero](https://rewindex.com/company/xero/incidents/vbr47hdh7y5q.md) | major | 2020-12-14 23:57 UTC | 2020-12-15 00:47 UTC | resolved |
| [CircleCI](https://rewindex.com/company/circleci.md) | [Bitbucket customers are seeing errors on CircleCI Web UI and Jobs and Workflows are failing to start](https://rewindex.com/company/circleci/incidents/mv8tpvq9w33c.md) | minor | 2020-12-14 01:54 UTC | 2020-12-14 02:13 UTC | resolved |
| [Bitbucket](https://rewindex.com/company/bitbucket.md) | [Degraded Pipelines performance](https://rewindex.com/company/bitbucket/incidents/vnlx5db6wkbm.md) | minor | 2020-12-14 08:11 UTC | 2020-12-14 10:14 UTC | resolved |
| [Netlify](https://rewindex.com/company/netlify.md) | [Timeouts and increased latency on Enterprise CDN](https://rewindex.com/company/netlify/incidents/fsn2wfs2bmkx.md) | minor | 2020-12-14 11:37 UTC | 2020-12-14 11:41 UTC | resolved |
| [Monday.com](https://rewindex.com/company/monday-com.md) | [Issues with Google-related Services](https://rewindex.com/company/monday-com/incidents/pxrzpqmr3v37.md) | minor | 2020-12-14 12:14 UTC | 2020-12-14 12:59 UTC | resolved |
| [Confluent](https://rewindex.com/company/confluent.md) | [Possible impact on provisioning on Google Cloud Platform.](https://rewindex.com/company/confluent/incidents/wqj4xlvd39g7.md) | minor | 2020-12-14 12:19 UTC | 2020-12-14 14:54 UTC | resolved |
| [Discord](https://rewindex.com/company/discord.md) | [Elevated Errors Across the Platform](https://rewindex.com/company/discord/incidents/9hcyj1v9qft9.md) | minor | 2020-12-14 12:33 UTC | 2020-12-14 15:11 UTC | resolved |
| [Mux](https://rewindex.com/company/mux.md) | [Direct Uploads Delayed](https://rewindex.com/company/mux/incidents/pqy7wsxsj7g9.md) | minor | 2020-12-14 12:35 UTC | 2020-12-14 14:42 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [MMS Delivery Report Delays to AT&T US from Twilio Short Code and Toll Free Numbers](https://rewindex.com/company/twilio/incidents/x875z76yky4m.md) | minor | 2020-12-14 18:21 UTC | 2020-12-16 06:16 UTC | resolved |
| [Lever](https://rewindex.com/company/lever.md) | [Some users experiencing slowness](https://rewindex.com/company/lever/incidents/b6h5955j40n4.md) | minor | 2020-12-14 20:00 UTC | 2020-12-15 00:26 UTC | resolved |
| [Snyk](https://rewindex.com/company/snyk.md) | [Global Gsuite outage](https://rewindex.com/company/snyk/incidents/js541jwzgzvg.md) | none | 2020-12-14 12:04 UTC | 2020-12-14 13:15 UTC | resolved |
| [CircleCI](https://rewindex.com/company/circleci.md) | [Google wide-spread outage](https://rewindex.com/company/circleci/incidents/jzmj5h68w7lg.md) | none | 2020-12-14 12:23 UTC | 2020-12-14 12:39 UTC | resolved |
| [Dialpad](https://rewindex.com/company/dialpad.md) | [Google services are down](https://rewindex.com/company/dialpad/incidents/36g5lz0jfl17.md) | none | 2020-12-14 12:26 UTC | 2020-12-14 12:41 UTC | resolved |
| [Bugsnag](https://rewindex.com/company/bugsnag.md) | [Bugsnag affected by Google Cloud Platform issues](https://rewindex.com/company/bugsnag/incidents/v01myyz7jhcs.md) | none | 2020-12-14 12:34 UTC | 2020-12-14 14:28 UTC | resolved |
| [MessageBird (Bird)](https://rewindex.com/company/messagebird-bird.md) | [Platform Observability degraded](https://rewindex.com/company/messagebird-bird/incidents/79qf988x6238.md) | none | 2020-12-14 12:35 UTC | 2020-12-14 13:57 UTC | resolved |
| [Sanity](https://rewindex.com/company/sanity.md) | [Failures in asset pipeline](https://rewindex.com/company/sanity/incidents/63tvq3m9qtv7.md) | none | 2020-12-14 12:39 UTC | 2020-12-14 12:53 UTC | resolved |
| [Jira](https://rewindex.com/company/jira.md) | [We are investigating an issue where some users are unable to transition tickets. We will provide more details within the next hour.](https://rewindex.com/company/jira/incidents/yp6l5txvxfnn.md) | none | 2020-12-14 17:11 UTC | 2020-12-14 19:15 UTC | resolved |
| [Segment](https://rewindex.com/company/segment.md) | [Delays in data delivery for streaming destinations](https://rewindex.com/company/segment/incidents/nt0rfqkgqgnf.md) | none | 2020-12-14 21:32 UTC | 2020-12-14 22:40 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Delays from Local Brazil Twilio Long Codes to Nextel Brazil numbers for a Subset of Twilio Customers](https://rewindex.com/company/twilio/incidents/g00txpk8c3wr.md) | none | 2020-12-14 22:06 UTC | 2020-12-15 02:13 UTC | resolved |
| [BigCommerce](https://rewindex.com/company/bigcommerce.md) | [Availability issues with BigCommerce stores](https://rewindex.com/company/bigcommerce/incidents/w8qb0p2fdqp5.md) | none | 2020-12-14 22:19 UTC | 2020-12-14 22:25 UTC | resolved |
| [Jira](https://rewindex.com/company/jira.md) | [Jira transitions and operations failing for some customers](https://rewindex.com/company/jira/incidents/95qqk38cfw1y.md) | none | 2020-12-14 22:59 UTC | 2020-12-15 17:00 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [Sinch support number - Incoming call issues](https://rewindex.com/company/sinch/incidents/3z4w72tx6jpf.md) | none | 2020-12-14 23:55 UTC | 2020-12-14 23:59 UTC | resolved |

## Still open from earlier days

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Firebolt](https://rewindex.com/company/firebolt.md) | [Engines APIs may fail](https://rewindex.com/company/firebolt/incidents/v7nlpbs6n2yg.md) | major | 2020-12-10 09:24 UTC | 2020-12-15 18:26 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Failures from Local Brazil Long Codes to Numbers in Brazil](https://rewindex.com/company/twilio/incidents/81rh6lljfb4m.md) | minor | 2020-12-09 14:55 UTC | 2020-12-16 18:26 UTC | resolved |
| [Greenhouse](https://rewindex.com/company/greenhouse.md) | [Google Sheets Report Connector Intermittent Errors](https://rewindex.com/company/greenhouse/incidents/q5gwj7mhn95p.md) | minor | 2020-12-09 17:23 UTC | 2020-12-15 19:34 UTC | resolved |
| [Klaviyo](https://rewindex.com/company/klaviyo.md) | [Delays in Analytics Processing](https://rewindex.com/company/klaviyo/incidents/yn9dm335kljc.md) | minor | 2020-12-10 20:59 UTC | 2020-12-14 01:53 UTC | resolved |
| [Mux](https://rewindex.com/company/mux.md) | [Delivery Usage API over-reporting 2020-12-12 19:00-12:00 UTC](https://rewindex.com/company/mux/incidents/kbbqt650zpzb.md) | minor | 2020-12-13 07:18 UTC | 2020-12-18 20:10 UTC | resolved |
| [Xero](https://rewindex.com/company/xero.md) | [Users are experiencing slowness and processing delays in Expenses](https://rewindex.com/company/xero/incidents/fm3sfq9kv84m.md) | minor | 2020-12-13 19:53 UTC | 2020-12-14 02:46 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Reports Delayed for SMS Sent via a Small Subset of Twilio Short Codes to U.S. Carriers](https://rewindex.com/company/twilio/incidents/mj9srqgvx7xw.md) | minor | 2020-12-13 22:45 UTC | 2020-12-14 03:18 UTC | resolved |
| [Canva](https://rewindex.com/company/canva.md) | [Unable to access Canva](https://rewindex.com/company/canva/incidents/z4wphtc98ntn.md) | none | 2020-12-10 12:51 UTC | 2020-12-16 03:12 UTC | resolved |

## Maintenance

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Bitbucket](https://rewindex.com/company/bitbucket.md) | [\[Scheduled\] Bitbucket Network maintenance](https://rewindex.com/company/bitbucket/incidents/62nrkgq71sb6.md) | maintenance | 2020-12-14 00:01 UTC | 2020-12-14 02:00 UTC | resolved |
| [Grafana Cloud](https://rewindex.com/company/grafana-cloud.md) | [\[Scheduled\] Database Maintenance](https://rewindex.com/company/grafana-cloud/incidents/gn26jvxlr3z2.md) | maintenance | 2020-12-14 01:00 UTC | 2020-12-14 02:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] US SMS Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/6xq4fj5lslf3.md) | maintenance | 2020-12-14 07:00 UTC | 2020-12-14 11:00 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [\[Scheduled\] External Maintenance - Etisalat Egypt](https://rewindex.com/company/sinch/incidents/0kjq7svl3pg2.md) | maintenance | 2020-12-14 20:00 UTC | 2020-12-15 02:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] UAE SMS Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/drnwvkpfpwf8.md) | maintenance | 2020-12-14 20:00 UTC | 2020-12-15 02:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] SMS Carrier Maintenance - Megafon Russia](https://rewindex.com/company/twilio/incidents/nqv6ngm6kbty.md) | maintenance | 2020-12-14 20:00 UTC | 2020-12-15 00:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] Russia SMS Carrier Maintenance - Megafon Russia](https://rewindex.com/company/twilio/incidents/2866h0qdgl17.md) | maintenance | 2020-12-14 20:01 UTC | 2020-12-15 00:00 UTC | resolved |
| [Braze](https://rewindex.com/company/braze.md) | [\[Scheduled\] Braze.com Maintenance](https://rewindex.com/company/braze/incidents/ts2j49nqrp1n.md) | maintenance | 2020-12-14 21:00 UTC | 2020-12-14 22:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] SMS Carrier Maintenance - Beeline Russia](https://rewindex.com/company/twilio/incidents/lzvvwlkvwxld.md) | maintenance | 2020-12-14 22:00 UTC | 2020-12-15 00:30 UTC | resolved |

## Cite this

37 vendor-reported incidents started on 2020-12-14 (UTC) across 30 vendors, 16 labelled major or critical by the vendor.

- Canonical URL: https://rewindex.com/outages/2020-12-14
- Citation: Rewindex daily outage roundup, “Outages on December 14, 2020” (2020-12-14 00:00 UTC). Archived by Rewindex: https://rewindex.com/outages/2020-12-14 (CC BY 4.0).
- Markdown link: `[Rewindex daily outage roundup: Outages on December 14, 2020 (2020-12-14)](https://rewindex.com/outages/2020-12-14)`


---
Canonical: https://rewindex.com/outages/2020-12-14 · Markdown: https://rewindex.com/outages/2020-12-14.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:08:10.742Z