rewindex

Outages by dayFebruary 11, 2021

Outages on February 11, 2021

UTC day 2021-02-11 ( to your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

28incidents started
6labelled major or critical
19vendors with a new incident
15still open from earlier days

By vendor label: Major 6 · Minor 17 · No impact listed 5 · 13 maintenance

Incidents started this day 28

VendorIncidentImpactStartedResolvedStatus
XeroSome users are unable to load reportsMajor (33 min)resolved
JFrogMinor outage of services in AWS US-West-2 region.Major (2.8 h)resolved
ConfluentPartial outage affecting Basic and Standard clusters in Azure westeuropeMajor (1.3 h)resolved
IterablePush and SMS send failuresMajor (4.2 h)resolved
New RelicNRQL Alerts SuppressedMajor (44 min)resolved
New RelicNew Relic One - UI Unavailable in EU RegionMajor (28 min)resolved
SinchDelivery Issues - Telekom GermanyMinor (5.4 h)resolved
HeapHeap Connect Sync DelaysMinor (5.8 h)resolved
ScalewayDHCPv6 issueMinor (41 min)resolved
TwilioInbound Call Failures to some Twilio Norway, UK, France, Slovenia and Hungary Phone NumbersMinor (45 min)resolved
Elastic CloudSnapshot list not showing full list of snapshotsMinor (12 h)resolved
SinchSinch Notification - Issues with US Short Code towards Puerto RicoMinor (3.8 h)resolved
MessageBird (Bird)problems fetching channel messages for different conversations platformsMinor (32 min)resolved
TwilioMessaging API returning 500 errorsMinor (1.4 h)resolved
BandwidthPotential Inbound Call FailuresMinor (2.7 h)resolved
PlivoInbound call failure towards US and Canada phone numbersMinor (2.4 h)resolved
TwilioElevated Error Rate for Caller Name Lookup APIMinor (4.8 h)resolved
TwilioSMS delivery delays from Shortcode and Tollfree to US T-MobileMinor (2.3 h)resolved
PlivoDelivery delay on outbound toll-free SMS towards US phone numbers: T-MobileMinor (1.4 h)resolved
MongoDB AtlasMongoDB Atlas: Atlas cluster creation and certain healing delays in AWS eu-north-1 regionMinor (3.4 h)resolved
GitHub CopilotIncident on 2021-02-11 22:15 UTCMinor (3.4 h)resolved
GitHubIncident on 2021-02-11 22:15 UTCMinor (3.4 h)resolved
MessageBird (Bird)Delays and delivery failures for WhatsappMinor (4.3 h)resolved
BandwidthBandwidth Dashboard Brief API TimeoutNo impact listed (0 min)resolved
SinchSinch Operator Notification - T-Mobile USNo impact listed (0 min)resolved
SubstackInterrupted AnalyticsNo impact listed (0 min)resolved
DialpadDegraded performanceNo impact listed (0 min)resolved
StatuspageCustom domain SSL certificates not served in EUNo impact listed (0 min)resolved

Still open from earlier days 15

VendorIncidentImpactStartedResolvedStatus
Scaleway[DC5] Issue on power supplyMajor (14 d)resolved
HeapTemporary Data LatencyMajor (36 h)resolved
SnowflakeAWS - US East (N. Virginia): SI-20210210Major (5.3 h)resolved
Bunny.netStorage Accessibility Issues - New YorkMajor (9.6 h)resolved
LeverFormatting issues when converting offer templates/letters to PDFMinor (41 d)resolved
Elastic CloudDeployment logging delayed in us-east-1Minor (14 h)resolved
ContentfulFile upload helper partial outageMinor (4.0 h)resolved
TwilioTrial accounts in GBP Currency Getting Incorrectly SuspendedMinor (3.3 h)resolved
Scaleway[PAR-1] Public and Private DNS IssueMinor (12 h)resolved
ConfluenceLogin issues with single sign on accountNo impact listed (20 h)resolved
JiraLogin issues with single sign on accountNo impact listed (20 h)resolved
TrelloLogin issues with single sign on accountNo impact listed (20 h)resolved
BitbucketLogin issues with single sign on accountNo impact listed (13 h)resolved
OpsgenieLogin issues with single sign on accountNo impact listed (13 h)resolved
AirtableIncident 2/10/21 (attachments)No impact listed (4.6 h)resolved

Maintenance 13

VendorIncidentImpactStartedResolvedStatus
Dropbox[Scheduled] Scheduled maintenanceMaintenance (30 min)resolved
Plivo[Scheduled] Scheduled Maintenance : Service degradation on Inbound/Outbound Toll-Free SMS/MMS towards US & Canada phone numbersMaintenance (4.0 h)resolved
Bandwidth[Scheduled] Messaging Maintenance - Toll Free MMS/SMSMaintenance (4.0 h)resolved
Bandwidth[Scheduled] Local Market Maintenance - Multiple MarketsMaintenance (7.0 h)resolved
Plivo[Scheduled] Scheduled Maintenance : Service degradation on inbound SMS towards US phone numbersMaintenance (2.0 h)resolved
Twilio[Scheduled] US SMS Carrier Partner MaintenanceMaintenance (4.0 h)resolved
Bandwidth[Scheduled] Messaging Maintenance - SMSMaintenance (4.0 h)resolved
Sinch[Scheduled] External Maintenance - US Long Number ProviderMaintenance (4.0 h)resolved
Sinch[Scheduled] Planned Maintenance - REST APIMaintenance (59 min)resolved
Sinch[Scheduled] Sinch Scheduled Maintenance - US2 SiteMaintenance (3.0 h)resolved
CloudinaryDelayed billing due to partial bandwidth consumption informationMaintenance (5 d)resolved
Dropbox Sign[Scheduled] HelloWorks Product UpdateMaintenance (1.0 h)resolved
Optimizely[Scheduled] Intelligence Cloud Maintenance (APAC region)Maintenance (1.5 h)resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Xero, JFrog, Confluent, Iterable, New Relic, Sinch, Heap, Scaleway, Twilio, Elastic Cloud, MessageBird (Bird), Bandwidth.

Cite this

28 vendor-reported incidents started on 2021-02-11 (UTC) across 19 vendors, 6 labelled major or critical by the vendor.

Title
Outages on February 11, 2021
Vendor
Rewindex daily outage roundup
Date
URL
https://rewindex.com/outages/2021-02-11

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