# Outages on February 11, 2021 (UTC)

> 28 incidents started on February 11, 2021 (UTC) on the status pages Rewindex archives, 6 labelled major or critical by the vendor (Xero, JFrog, Confluent); 15 more were still open from earlier days.

Canonical: https://rewindex.com/outages/2021-02-11
Last updated: 2021-02-16T14:19:00Z

- Incidents started: 28 (major/critical: 6, other: 22) across 19 vendors
- Still open from earlier days: 15 · Maintenance windows: 13 · Detected outage events: 0
- By vendor impact label: major 6, minor 17, none 5
- Previous day with incidents: [2021-02-10](https://rewindex.com/outages/2021-02-10.md) · Next: [2021-02-12](https://rewindex.com/outages/2021-02-12.md) · [All days](https://rewindex.com/outages.md)

Impact labels are the vendor’s own. Incidents come from each vendor’s status page; Rewindex does not measure outages.

## Incidents started this day

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Xero](https://rewindex.com/company/xero.md) | [Some users are unable to load reports](https://rewindex.com/company/xero/incidents/9z2ddkbfcwbn.md) | major | 2021-02-11 02:30 UTC | 2021-02-11 03:03 UTC | resolved |
| [JFrog](https://rewindex.com/company/jfrog.md) | [Minor outage of services in AWS US-West-2 region.](https://rewindex.com/company/jfrog/incidents/9xs39cw1vtgn.md) | major | 2021-02-11 10:37 UTC | 2021-02-11 13:22 UTC | resolved |
| [Confluent](https://rewindex.com/company/confluent.md) | [Partial outage affecting Basic and Standard clusters in Azure westeurope](https://rewindex.com/company/confluent/incidents/5w76xsps7vlj.md) | major | 2021-02-11 19:30 UTC | 2021-02-11 20:50 UTC | resolved |
| [Iterable](https://rewindex.com/company/iterable.md) | [Push and SMS send failures](https://rewindex.com/company/iterable/incidents/jnsn3mxm1lyh.md) | major | 2021-02-11 21:59 UTC | 2021-02-12 02:12 UTC | resolved |
| [New Relic](https://rewindex.com/company/new-relic.md) | [NRQL Alerts Suppressed](https://rewindex.com/company/new-relic/incidents/1w3186bxr1qw.md) | major | 2021-02-11 22:36 UTC | 2021-02-11 23:20 UTC | resolved |
| [New Relic](https://rewindex.com/company/new-relic.md) | [New Relic One - UI Unavailable in EU Region](https://rewindex.com/company/new-relic/incidents/rhypr9xgwbcw.md) | major | 2021-02-11 23:58 UTC | 2021-02-12 00:26 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [Delivery Issues - Telekom Germany](https://rewindex.com/company/sinch/incidents/18sj17t3vgry.md) | minor | 2021-02-11 07:12 UTC | 2021-02-11 12:36 UTC | resolved |
| [Heap](https://rewindex.com/company/heap.md) | [Heap Connect Sync Delays](https://rewindex.com/company/heap/incidents/kysh128mqh9n.md) | minor | 2021-02-11 08:50 UTC | 2021-02-11 14:36 UTC | resolved |
| [Scaleway](https://rewindex.com/company/scaleway.md) | [DHCPv6 issue](https://rewindex.com/company/scaleway/incidents/d7zcxgx60bj2.md) | minor | 2021-02-11 09:18 UTC | 2021-02-11 09:59 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Inbound Call Failures to some Twilio Norway, UK, France, Slovenia and Hungary Phone Numbers](https://rewindex.com/company/twilio/incidents/fzbp7cldk4sj.md) | minor | 2021-02-11 09:59 UTC | 2021-02-11 10:44 UTC | resolved |
| [Elastic Cloud](https://rewindex.com/company/elastic-cloud.md) | [Snapshot list not showing full list of snapshots](https://rewindex.com/company/elastic-cloud/incidents/zy9py3sg14vs.md) | minor | 2021-02-11 11:04 UTC | 2021-02-11 23:32 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [Sinch Notification - Issues with US Short Code towards Puerto Rico](https://rewindex.com/company/sinch/incidents/f1l2gdhrn287.md) | minor | 2021-02-11 12:42 UTC | 2021-02-11 16:31 UTC | resolved |
| [MessageBird (Bird)](https://rewindex.com/company/messagebird-bird.md) | [problems fetching channel messages for different conversations platforms](https://rewindex.com/company/messagebird-bird/incidents/vzyl5h5bs8gc.md) | minor | 2021-02-11 14:08 UTC | 2021-02-11 14:40 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Messaging API returning 500 errors](https://rewindex.com/company/twilio/incidents/frq83tyrgjqg.md) | minor | 2021-02-11 14:46 UTC | 2021-02-11 16:12 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [Potential Inbound Call Failures](https://rewindex.com/company/bandwidth/incidents/gvgj60p9tlf1.md) | minor | 2021-02-11 16:11 UTC | 2021-02-11 18:51 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Inbound call failure towards US and Canada phone numbers](https://rewindex.com/company/plivo/incidents/lyd6flx6h6fv.md) | minor | 2021-02-11 16:31 UTC | 2021-02-11 18:52 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Elevated Error Rate for Caller Name Lookup API](https://rewindex.com/company/twilio/incidents/kdnh78hg5gky.md) | minor | 2021-02-11 16:35 UTC | 2021-02-11 21:24 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS delivery delays from Shortcode and Tollfree to US T-Mobile](https://rewindex.com/company/twilio/incidents/dvq6xnc1y6b4.md) | minor | 2021-02-11 17:30 UTC | 2021-02-11 19:49 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Delivery delay on outbound toll-free SMS towards US phone numbers: T-Mobile](https://rewindex.com/company/plivo/incidents/srpggnmzhn5f.md) | minor | 2021-02-11 18:24 UTC | 2021-02-11 19:50 UTC | resolved |
| [MongoDB Atlas](https://rewindex.com/company/mongodb-atlas.md) | [MongoDB Atlas: Atlas cluster creation and certain healing delays in AWS eu-north-1 region](https://rewindex.com/company/mongodb-atlas/incidents/hjmnclxw3z8q.md) | minor | 2021-02-11 18:53 UTC | 2021-02-11 22:16 UTC | resolved |
| [GitHub Copilot](https://rewindex.com/company/github-copilot.md) | [Incident on 2021-02-11 22:15 UTC](https://rewindex.com/company/github-copilot/incidents/tqzj0mwds128.md) | minor | 2021-02-11 22:15 UTC | 2021-02-12 01:36 UTC | resolved |
| [GitHub](https://rewindex.com/company/github.md) | [Incident on 2021-02-11 22:15 UTC](https://rewindex.com/company/github/incidents/tqzj0mwds128.md) | minor | 2021-02-11 22:15 UTC | 2021-02-12 01:36 UTC | resolved |
| [MessageBird (Bird)](https://rewindex.com/company/messagebird-bird.md) | [Delays and delivery failures for Whatsapp](https://rewindex.com/company/messagebird-bird/incidents/9xsbyq3xfyqt.md) | minor | 2021-02-11 23:01 UTC | 2021-02-12 03:19 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [Bandwidth Dashboard Brief API Timeout](https://rewindex.com/company/bandwidth/incidents/mprsss0tjmhz.md) | none | 2021-02-11 01:30 UTC | 2021-02-11 01:30 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [Sinch Operator Notification - T-Mobile US](https://rewindex.com/company/sinch/incidents/0kxm8t50v9y6.md) | none | 2021-02-11 16:00 UTC | 2021-02-11 16:00 UTC | resolved |
| [Substack](https://rewindex.com/company/substack.md) | [Interrupted Analytics](https://rewindex.com/company/substack/incidents/gyrp14h3z4k6.md) | none | 2021-02-11 19:10 UTC | 2021-02-11 19:10 UTC | resolved |
| [Dialpad](https://rewindex.com/company/dialpad.md) | [Degraded performance](https://rewindex.com/company/dialpad/incidents/r58kw53qgfmh.md) | none | 2021-02-11 19:30 UTC | 2021-02-11 19:30 UTC | resolved |
| [Statuspage](https://rewindex.com/company/statuspage.md) | [Custom domain SSL certificates not served in EU](https://rewindex.com/company/statuspage/incidents/pt0d54czjh5q.md) | none | 2021-02-11 22:20 UTC | 2021-02-11 22:20 UTC | resolved |

## Still open from earlier days

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Scaleway](https://rewindex.com/company/scaleway.md) | [\[DC5\] Issue on power supply](https://rewindex.com/company/scaleway/incidents/wdtx5rqry7jd.md) | major | 2021-02-09 14:38 UTC | 2021-02-23 12:12 UTC | resolved |
| [Heap](https://rewindex.com/company/heap.md) | [Temporary Data Latency](https://rewindex.com/company/heap/incidents/1pyv628jyw7m.md) | major | 2021-02-10 17:32 UTC | 2021-02-12 05:29 UTC | resolved |
| [Snowflake](https://rewindex.com/company/snowflake.md) | [AWS - US East (N. Virginia): SI-20210210](https://rewindex.com/company/snowflake/incidents/vylx1n3dn3x6.md) | major | 2021-02-10 20:33 UTC | 2021-02-11 01:52 UTC | resolved |
| [Bunny.net](https://rewindex.com/company/bunny-net.md) | [Storage Accessibility Issues - New York](https://rewindex.com/company/bunny-net/incidents/vczlvzsmb8wx.md) | major | 2021-02-10 23:23 UTC | 2021-02-11 08:57 UTC | resolved |
| [Lever](https://rewindex.com/company/lever.md) | [Formatting issues when converting offer templates/letters to PDF](https://rewindex.com/company/lever/incidents/bf2zgb9nhfhy.md) | minor | 2021-02-10 13:49 UTC | 2021-03-24 00:37 UTC | resolved |
| [Elastic Cloud](https://rewindex.com/company/elastic-cloud.md) | [Deployment logging delayed in us-east-1](https://rewindex.com/company/elastic-cloud/incidents/rszjvk4r87hx.md) | minor | 2021-02-10 18:22 UTC | 2021-02-11 08:34 UTC | resolved |
| [Contentful](https://rewindex.com/company/contentful.md) | [File upload helper partial outage](https://rewindex.com/company/contentful/incidents/f97r5bg4rfs8.md) | minor | 2021-02-10 20:18 UTC | 2021-02-11 00:18 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Trial accounts in GBP Currency Getting Incorrectly Suspended](https://rewindex.com/company/twilio/incidents/3xsbby124vj6.md) | minor | 2021-02-10 22:36 UTC | 2021-02-11 01:56 UTC | resolved |
| [Scaleway](https://rewindex.com/company/scaleway.md) | [\[PAR-1\] Public and Private DNS Issue](https://rewindex.com/company/scaleway/incidents/s5dmxvzbjr2p.md) | minor | 2021-02-10 23:00 UTC | 2021-02-11 11:19 UTC | resolved |
| [Confluence](https://rewindex.com/company/confluence.md) | [Login issues with single sign on account](https://rewindex.com/company/confluence/incidents/3k75v2s7r4jw.md) | none | 2021-02-10 19:25 UTC | 2021-02-11 15:33 UTC | resolved |
| [Jira](https://rewindex.com/company/jira.md) | [Login issues with single sign on account](https://rewindex.com/company/jira/incidents/pjmr5t4gdvh1.md) | none | 2021-02-10 19:25 UTC | 2021-02-11 15:33 UTC | resolved |
| [Trello](https://rewindex.com/company/trello.md) | [Login issues with single sign on account](https://rewindex.com/company/trello/incidents/csgnrppdw2z6.md) | none | 2021-02-10 19:25 UTC | 2021-02-11 15:33 UTC | resolved |
| [Bitbucket](https://rewindex.com/company/bitbucket.md) | [Login issues with single sign on account](https://rewindex.com/company/bitbucket/incidents/3hyzbjlmt29y.md) | none | 2021-02-10 19:25 UTC | 2021-02-11 07:57 UTC | resolved |
| [Opsgenie](https://rewindex.com/company/opsgenie.md) | [Login issues with single sign on account](https://rewindex.com/company/opsgenie/incidents/1swlsc5w5tp9.md) | none | 2021-02-10 19:25 UTC | 2021-02-11 08:05 UTC | resolved |
| [Airtable](https://rewindex.com/company/airtable.md) | [Incident 2/10/21 (attachments)](https://rewindex.com/company/airtable/incidents/q17zyg9jkb3k.md) | none | 2021-02-10 20:57 UTC | 2021-02-11 01:31 UTC | resolved |

## Maintenance

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Dropbox](https://rewindex.com/company/dropbox.md) | [\[Scheduled\] Scheduled maintenance](https://rewindex.com/company/dropbox/incidents/bxr67rjvxly6.md) | maintenance | 2021-02-11 01:00 UTC | 2021-02-11 01:30 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [\[Scheduled\] Scheduled Maintenance : Service degradation on Inbound/Outbound Toll-Free SMS/MMS towards US & Canada phone numbers](https://rewindex.com/company/plivo/incidents/6cystk1hqqpj.md) | maintenance | 2021-02-11 04:00 UTC | 2021-02-11 07:59 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Messaging Maintenance - Toll Free MMS/SMS](https://rewindex.com/company/bandwidth/incidents/ns051gdn5745.md) | maintenance | 2021-02-11 04:00 UTC | 2021-02-11 08:01 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Local Market Maintenance - Multiple Markets](https://rewindex.com/company/bandwidth/incidents/4ghbxk9fsb16.md) | maintenance | 2021-02-11 05:01 UTC | 2021-02-11 12:00 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [\[Scheduled\] Scheduled Maintenance : Service degradation on inbound SMS towards US phone numbers](https://rewindex.com/company/plivo/incidents/64djyp6ywb48.md) | maintenance | 2021-02-11 06:16 UTC | 2021-02-11 08:17 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] US SMS Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/7yc7wy13ch2k.md) | maintenance | 2021-02-11 07:00 UTC | 2021-02-11 11:00 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Messaging Maintenance - SMS](https://rewindex.com/company/bandwidth/incidents/9phr74vbl4sy.md) | maintenance | 2021-02-11 07:01 UTC | 2021-02-11 11:00 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [\[Scheduled\] External Maintenance - US Long Number Provider](https://rewindex.com/company/sinch/incidents/zd11sn3j4zdt.md) | maintenance | 2021-02-11 07:01 UTC | 2021-02-11 11:00 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [\[Scheduled\] Planned Maintenance - REST API](https://rewindex.com/company/sinch/incidents/9y019rn335d1.md) | maintenance | 2021-02-11 08:01 UTC | 2021-02-11 09:00 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [\[Scheduled\] Sinch Scheduled Maintenance - US2 Site](https://rewindex.com/company/sinch/incidents/mykd8nz9j5n6.md) | maintenance | 2021-02-11 09:00 UTC | 2021-02-11 12:00 UTC | resolved |
| [Cloudinary](https://rewindex.com/company/cloudinary.md) | [Delayed billing due to partial bandwidth consumption information](https://rewindex.com/company/cloudinary/incidents/nbz5qz2f07b8.md) | maintenance | 2021-02-11 10:02 UTC | 2021-02-16 14:19 UTC | resolved |
| [Dropbox Sign](https://rewindex.com/company/dropbox-sign.md) | [\[Scheduled\] HelloWorks Product Update](https://rewindex.com/company/dropbox-sign/incidents/gqbdmh2080nh.md) | maintenance | 2021-02-11 19:00 UTC | 2021-02-11 20:00 UTC | resolved |
| [Optimizely](https://rewindex.com/company/optimizely.md) | [\[Scheduled\] Intelligence Cloud Maintenance (APAC region)](https://rewindex.com/company/optimizely/incidents/pm1d75rb3wnv.md) | maintenance | 2021-02-11 21:00 UTC | 2021-02-11 22:30 UTC | resolved |

## Cite this

28 vendor-reported incidents started on 2021-02-11 (UTC) across 19 vendors, 6 labelled major or critical by the vendor.

- Canonical URL: https://rewindex.com/outages/2021-02-11
- Citation: Rewindex daily outage roundup, “Outages on February 11, 2021” (2021-02-11 00:00 UTC). Archived by Rewindex: https://rewindex.com/outages/2021-02-11 (CC BY 4.0).
- Markdown link: `[Rewindex daily outage roundup: Outages on February 11, 2021 (2021-02-11)](https://rewindex.com/outages/2021-02-11)`


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Canonical: https://rewindex.com/outages/2021-02-11 · Markdown: https://rewindex.com/outages/2021-02-11.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:14:32.323Z