CompaniesMessageBird (Bird)Monthly reportsFebruary 2021
MessageBird (Bird) in February 2021: incidents, uptime and changes
Vendor-reported outage time 1 h 15 min, incident time 18 h 6 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.
By vendor label: Major 1 · Minor 10 · No impact listed 3
Major and critical incidents 1
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| Currently experiencing issues with Inbox | Major | 1.3 h | resolved | 02-23 |
Other incidents 13
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| Reporting unavailable in Inbox | No impact listed | 25 min | resolved | 02-02 | |
| SMS delivery delays | Minor | 41 min | resolved | 02-02 | |
| SMS Delivery Delays to KPN Netherlands | No impact listed | 3.2 h | resolved | 02-04 | |
| Programmable Conversations - Twitter DM | Minor | 2.3 h | resolved | 02-05 | |
| Live Chat service is experiencing delays | Minor | 24 min | resolved | 02-09 | |
| problems fetching channel messages for different conversations platforms | Minor | 32 min | resolved | 02-11 | |
| Delays and delivery failures for Whatsapp | Minor | 4.3 h | resolved | 02-11 | |
| Elevated errors for some WhatsApp channels | Minor | 4.5 h | resolved | 02-13 | |
| Reports of issues with our Dashboard | Minor | 21 min | resolved | 02-15 | |
| Front-end issues with Dashboard | Minor | 6 min | resolved | 02-15 | |
| WhatsApp Signup process | Minor | 3.4 h | resolved | 02-23 | |
| Issues with starting Conversations | Minor | 28 min | resolved | 02-24 | |
| Intermittent timeout errors on Dashboard | No impact listed | 0 min | resolved | 02-26 |
Maintenance 7
Show scheduled maintenance
- [Scheduled] Urgent maintenance on smpp01.messagebird.com
- [Scheduled] SIP Edge Server Maintenance - USA
- [Scheduled] Maintenance on smpp03.messagebird.com
- [Scheduled] Maintenance on smpp02.messagebird.com
- [Scheduled] Maintenance on smpp01.messagebird.com
- [Scheduled] Maintenance on smpp02.messagebird.com
- [Scheduled] Database upgrade maintenance
Cite this
MessageBird (Bird) posted 14 status incidents in February 2021 (1 major or critical); 0 price changes and 0 notable page changes observed.
- Title
- MessageBird (Bird) in February 2021
- Vendor
- MessageBird (Bird)
- Date
- URL
- https://rewindex.com/company/messagebird-bird/2021/02