Outages by dayFebruary 26, 2021

Outages on February 26, 2021

UTC day 2021-02-26 (Feb 26, 2021, 00:00 to Feb 26, 2021, 23:59 your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

27incidents started

6labelled major or critical

22vendors with a new incident

7still open from earlier days

By vendor label: Critical 2 · Major 4 · Minor 15 · No impact listed 6 · 9 maintenance

Incidents started this day 27

Vendor	Incident	Impact	Started	Resolved	Status
Mixpanel	Twilio SMS Service outage	Critical	13:59	17:07 (3.1 h)	resolved
Klaviyo	Delays in SMS sending	Critical	14:28	Mar 2, 2021, 15:34 (4 d)	resolved
Datadog	A subset of Azure and GCP metrics delayed	Major	11:31	13:18 (1.8 h)	resolved
Twilio	Cross Platform API Errors affecting Multiple Products	Major	13:25	17:34 (4.2 h)	resolved
Braze	SMS Processing Issues	Major	14:40	16:29 (1.8 h)	resolved
Expo	Degraded Service for Snacks	Major	17:00	18:10 (1.2 h)	resolved
Discord	Problems loading Discord and elevated API error rate	Minor	01:31	02:15 (44 min)	resolved
Mapbox	Tiles from wrong tilesets appearing on custom raster maps	Minor	08:00	08:00 (0 min)	resolved
Semaphore	Delays in job processing on Semaphore 2.0	Minor	11:17	12:10 (53 min)	resolved
Mezmo	Indexing Delay	Minor	12:50	20:42 (7.9 h)	postmortem
Statuspage	Text notifications affected for Statuspage Cloud customers.	Minor	14:10	15:58 (1.8 h)	resolved
Help Scout	Login Issue	Minor	15:01	15:44 (43 min)	resolved
Keeper	SMS Code Delivery in US (Verizon)	Minor	15:07	15:26 (19 min)	resolved
Close	Problems sending and receiving SMS	Minor	15:12	17:26 (2.2 h)	resolved
Wix	Minor Issue with log-In & text messages	Minor	15:47	16:14 (27 min)	resolved
New Relic	Infrastructure Alerts and UI Delays for US Region	Minor	17:24	18:17 (53 min)	resolved
Sinch	MT delivery issue Telcel Mexico	Minor	17:37	Feb 27, 2021, 15:09 (22 h)	resolved
New Relic	APM UI Delays for US Region	Minor	17:45	19:21 (1.6 h)	resolved
HubSpot	Some CTA’s in Marketing Emails are not available	Minor	19:42	21:03 (1.4 h)	resolved
Hotjar	Recordings of sites which don't use HTTPS can't be played back.	Minor	23:14	23:51 (37 min)	resolved
Wix	Minor issue with domain related actions	Minor	23:38	Feb 27, 2021, 09:41 (10 h)	resolved
Discord	Intermittent Guilds Unavailable	No impact listed	03:35	05:02 (1.4 h)	resolved
CircleCI	Config processing error	No impact listed	10:41	10:41 (0 min)	resolved
MessageBird (Bird)	Intermittent timeout errors on Dashboard	No impact listed	14:00	14:00 (0 min)	resolved
HubSpot	Two-factor authentication (2FA) is not working for HubSpot customers	No impact listed	14:12	16:12 (2.0 h)	resolved
MongoDB Atlas	MongoDB Cloud: Login with SMS via 2FA and MFA result in error	No impact listed	16:48	17:05 (17 min)	resolved
HubSpot	HubSpot logins are experiencing issues for some customers	No impact listed	21:18	21:54 (36 min)	resolved

Still open from earlier days 7

Vendor	Incident	Impact	Started	Resolved	Status
Scaleway	Database issue on a specific webhosting platform	Major	Feb 25, 2021, 07:52	18:20 (34 h)	resolved
Lever	Zoom integration for calendar invite	Minor	Feb 19, 2021, 17:16	19:30 (7 d)	resolved
Scaleway	[REGISTRY] Error 5xx when pushing or pulling	Minor	Feb 25, 2021, 09:10	Mar 1, 2021, 09:36 (4 d)	resolved
Scaleway	[OBJECT] Bucket deletion issue on PAR region	Minor	Feb 25, 2021, 10:02	18:37 (33 h)	resolved
Heap	Temporary Data Latency	Minor	Feb 25, 2021, 17:30	00:29 (7.0 h)	resolved
Mapbox	Incomplete Static Tiles	Minor	Feb 25, 2021, 20:31	Mar 5, 2021, 22:47 (8 d)	resolved
Xero	Planned IR outage from 5pm on Friday, 26 February to 8am Monday, 1 March	No impact listed	Feb 25, 2021, 05:03	Feb 28, 2021, 20:24 (4 d)	resolved

Maintenance 9

Vendor	Incident	Impact	Started	Resolved	Status
Bitbucket	[Scheduled] Database Maintenance - brief service interruptions possible	Maintenance	00:00	01:00 (1.0 h)	resolved
1Password	[Scheduled] Database maintenance for 1password.ca and 1password.eu	Maintenance	02:29	02:57 (28 min)	resolved
Bandwidth	[Scheduled] Messaging Maintenance (V2 SMS)	Maintenance	05:00	06:00 (1.0 h)	resolved
Sinch	[Scheduled] External Maintenance - US Long Number Provider	Maintenance	05:00	06:00 (1.0 h)	resolved
Bandwidth	[Scheduled] DLS Maintenance - ATL Data Center	Maintenance	05:01	11:01 (6.0 h)	resolved
Plivo	[Scheduled] Scheduled Maintenance : Service degradation on Inbound SMS towards US & Canada phone numbers	Maintenance	06:00	13:00 (7.0 h)	resolved
Bandwidth	[Scheduled] Local Market Maintenance - Multiple Markets	Maintenance	06:01	12:00 (6.0 h)	resolved
MessageBird (Bird)	[Scheduled] Maintenance on smpp02.messagebird.com	Maintenance	09:00	09:08 (8 min)	resolved
ActiveCampaign	[Scheduled] Custom Reporting Maintenance	Maintenance	17:01	17:30 (29 min)	resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Mixpanel, Klaviyo, Datadog, Twilio, Braze, Expo, Discord, Mapbox, Semaphore, Mezmo, Statuspage, Help Scout.

Cite this

27 vendor-reported incidents started on 2021-02-26 (UTC) across 22 vendors, 6 labelled major or critical by the vendor.

Title: Outages on February 26, 2021
Vendor: Rewindex daily outage roundup
Date: 2021-02-26 00:00 UTC
URL: https://rewindex.com/outages/2021-02-26

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