Outages by dayFebruary 25, 2021

Outages on February 25, 2021

UTC day 2021-02-25 (Feb 25, 2021, 00:00 to Feb 25, 2021, 23:59 your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

25incidents started

2labelled major or critical

15vendors with a new incident

10still open from earlier days

By vendor label: Critical 1 · Major 1 · Minor 19 · No impact listed 4 · 13 maintenance

Incidents started this day 25

Vendor	Incident	Impact	Started	Resolved	Status
Dialpad	We are currently investigating an issue with calls not connecting	Critical	22:24	23:44 (1.3 h)	resolved
Scaleway	Database issue on a specific webhosting platform	Major	07:52	Feb 26, 2021, 18:20 (34 h)	resolved
Twilio	SMS Delivery Delays to Multiple Network over Toll-Free Numbers in US	Minor	04:46	05:16 (30 min)	resolved
Amplitude	Data Processing Delays	Minor	06:44	08:21 (1.6 h)	resolved
Twilio	Inbound Call Failures to a Subset of Twilio Mexican Toll-Free Phone Numbers	Minor	06:59	11:16 (4.3 h)	resolved
Twilio	Packet Loss For Outbound Voice Calls To Taiwan	Minor	09:00	18:39 (9.7 h)	resolved
Scaleway	[REGISTRY] Error 5xx when pushing or pulling	Minor	09:10	Mar 1, 2021, 09:36 (4 d)	resolved
Render	Some US databases briefly unavailable	Minor	09:30	09:30 (0 min)	resolved
Scaleway	[OBJECT] Bucket deletion issue on PAR region	Minor	10:02	Feb 26, 2021, 18:37 (33 h)	resolved
Hotjar	Login to Hotjar app blocked by onboarding process for some users	Minor	11:44	14:41 (3.0 h)	resolved
Twilio	SMS Delivery Receipts Delays From Australia Vodafone	Minor	13:55	21:13 (7.3 h)	resolved
Twilio	Inbound Call Failures to a Subset of Twilio UK Phone Numbers	Minor	15:15	22:41 (7.4 h)	resolved
Squarespace	Users unable to reactivate suspended Google Workspace accounts	Minor	15:28	17:21 (1.9 h)	resolved
Twilio	Elevated Errors Accessing Phone Numbers	Minor	17:07	18:02 (55 min)	resolved
Render	Elevated rate of build failures in EU region	Minor	17:27	19:45 (2.3 h)	resolved
Heap	Temporary Data Latency	Minor	17:30	Feb 26, 2021, 00:29 (7.0 h)	resolved
Bandwidth	Port Activation Delays	Minor	17:38	19:19 (1.7 h)	resolved
Twilio	Elevated SMS Delivery Failures to US Verizon	Minor	17:49	18:33 (44 min)	resolved
Pusher	Backlog on Datadog integration	Minor	17:52	19:29 (1.6 h)	resolved
Wasabi	CloudFlare CNAME users may be experiencing SSL errors	Minor	18:59	19:50 (51 min)	resolved
Mapbox	Incomplete Static Tiles	Minor	20:31	Mar 5, 2021, 22:47 (8 d)	resolved
Xero	Investigating Possible Issue with the Navigation Menu	No impact listed	00:36	02:32 (1.9 h)	resolved
Canva	Unable to use the Search bar function	No impact listed	03:23	13:29 (10 h)	resolved
Xero	Planned IR outage from 5pm on Friday, 26 February to 8am Monday, 1 March	No impact listed	05:03	Feb 28, 2021, 20:24 (4 d)	resolved
New Relic	New Relic One UI Irregularities for US and EU Regions	No impact listed	19:54	20:56 (1.0 h)	resolved

Still open from earlier days 10

Vendor	Incident	Impact	Started	Resolved	Status
Heap	Plan Selection Page Unavailable	Major	Feb 24, 2021, 20:46	01:25 (4.7 h)	resolved
Xero	Users are unable to access Workpapers	Major	Feb 24, 2021, 22:59	01:39 (2.7 h)	resolved
Iterable	Workflow processing delays	Minor	Feb 18, 2021, 20:48	Mar 3, 2021, 20:59 (13 d)	resolved
Lever	Zoom integration for calendar invite	Minor	Feb 19, 2021, 17:16	Feb 26, 2021, 19:30 (7 d)	resolved
Twilio	SMS Delivery Delays to Ethiopia ETH-MTN Network	Minor	Feb 24, 2021, 06:49	11:26 (29 h)	resolved
Dialpad	Inbound callers do not hear ringtone when dialing mobile-only users	Minor	Feb 24, 2021, 18:04	03:46 (9.7 h)	resolved
Twilio	Delivery Report Delays to Azerbaijan	Minor	Feb 24, 2021, 20:12	01:20 (5.1 h)	resolved
Twilio	Notification Logs are Delayed in Twilio Console	Minor	Feb 24, 2021, 21:56	00:01 (2.1 h)	resolved
Amplitude	Web Reporting Downtime	Minor	Feb 24, 2021, 22:42	01:46 (3.1 h)	resolved
Scaleway	Issue with Block cluster on PAR-2	No impact listed	Feb 24, 2021, 08:33	14:29 (30 h)	resolved

Maintenance 13

Vendor	Incident	Impact	Started	Resolved	Status
Twilio	[Scheduled] US Toll-Free SMS Carrier Partner Maintenance	Maintenance	04:00	07:59 (4.0 h)	resolved
Bandwidth	[Scheduled] Messaging Maintenance - Toll Free MMS/SMS	Maintenance	04:01	08:01 (4.0 h)	resolved
Bandwidth	[Scheduled] Local Market Maintenance - 328 - Dayton, OH	Maintenance	05:00	11:00 (6.0 h)	resolved
Bandwidth	[Scheduled] Application Platform Maintenance	Maintenance	05:01	06:00 (59 min)	resolved
Twilio	[Scheduled] SMS Carrier Maintenance - AT&T US	Maintenance	05:01	19:29 (14 h)	resolved
Plivo	[Scheduled] Scheduled Maintenance : Service degradation on Inbound SMS towards US & Canada phone numbers	Maintenance	06:00	13:01 (7.0 h)	resolved
Bandwidth	[Scheduled] Messaging Maintenance - SMS	Maintenance	06:02	13:01 (7.0 h)	resolved
Sinch	[Scheduled] Customer Portal routine maintenance	Maintenance	06:03	08:00 (1.9 h)	resolved
Sinch	[Scheduled] External Maintenance - US Cellular	Maintenance	07:00	11:00 (4.0 h)	resolved
MessageBird (Bird)	[Scheduled] Maintenance on smpp01.messagebird.com	Maintenance	09:00	09:08 (8 min)	resolved
Twilio	[Scheduled] Super SIM Planned Maintenance	Maintenance	09:00	10:01 (1.0 h)	resolved
Sinch	[Scheduled] Scheduled SMSC Maintenance AU1	Maintenance	15:00	16:00 (1.0 h)	resolved
Klaviyo	[Scheduled] Event Processing Maintenance	Maintenance	22:32	Feb 26, 2021, 04:47 (6.3 h)	resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Dialpad, Scaleway, Twilio, Amplitude, Render, Hotjar, Squarespace, Heap, Bandwidth, Pusher, Wasabi, Mapbox.

Cite this

25 vendor-reported incidents started on 2021-02-25 (UTC) across 15 vendors, 2 labelled major or critical by the vendor.

Title: Outages on February 25, 2021
Vendor: Rewindex daily outage roundup
Date: 2021-02-25 00:00 UTC
URL: https://rewindex.com/outages/2021-02-25

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