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CompaniesHotjarMonthly reportsFebruary 2021

Hotjar in February 2021: incidents, uptime and changes

8incidents posted
1labelled major or critical
100%free of major/critical
95.94%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 0 min, incident time 27 h 14 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Critical 1 · Minor 4 · No impact listed 3

Major and critical incidents 1

IncidentImpactStartedDurationStatusDay
Issue with surveys being incorrectly shownCritical0 minresolved02-05

Other incidents 7

IncidentImpactStartedDurationStatusDay
Issue with Popover on-site surveysMinor40 minresolved02-08
Brief interruption to processing of dataNo impact listed17 minresolved02-12
Issue with HTTP RecordingsMinor23 hresolved02-18
Dashboard unavailableNo impact listed0 minresolved02-23
Login page not loading for authenticated usersNo impact listed16 minresolved02-24
Login to Hotjar app blocked by onboarding process for some usersMinor3.0 hresolved02-25
Recordings of sites which don't use HTTPS can't be played back.Minor37 minresolved02-26

Maintenance 1

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Cite this

Hotjar posted 8 status incidents in February 2021 (1 major or critical); 0 price changes and 0 notable page changes observed.

Title
Hotjar in February 2021
Vendor
Hotjar
Date
URL
https://rewindex.com/company/hotjar/2021/02

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