# Hotjar in February 2021: incidents, uptime and changes

> Hotjar in February 2021: 8 incidents on its status page (1 major or critical), 100% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Hotjar’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/hotjar/2021/02
Last updated: 2021-03-01T00:00:00Z

- Incidents posted: 8 (major/critical: 1) · Maintenance: 1
- By vendor impact label: critical 1, minor 4, none 3
- Uptime (vendor-reported): 100% free of major/critical incidents, 95.94% free of any incident; outage time 0 min, incident time 27 h 14 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [January 2021](https://rewindex.com/company/hotjar/2021/01.md) · Next: [March 2021](https://rewindex.com/company/hotjar/2021/03.md) · [All months](https://rewindex.com/company/hotjar/reports.md) · [Hotjar](https://rewindex.com/company/hotjar.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Issue with surveys being incorrectly shown](https://rewindex.com/company/hotjar/incidents/780y9g9dncgt.md) | critical | 2021-02-05 10:00 UTC | 2021-02-05 10:00 UTC | 0 min | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Issue with surveys being incorrectly shown](https://rewindex.com/company/hotjar/incidents/780y9g9dncgt.md) | critical | 2021-02-05 10:00 UTC | 2021-02-05 10:00 UTC | 0 min | resolved |
| [Issue with Popover on-site surveys](https://rewindex.com/company/hotjar/incidents/z7c14w6dbh24.md) | minor | 2021-02-08 18:12 UTC | 2021-02-08 18:52 UTC | 40 min | resolved |
| [Brief interruption to processing of data](https://rewindex.com/company/hotjar/incidents/bg09g70cz99t.md) | none | 2021-02-12 11:35 UTC | 2021-02-12 11:52 UTC | 17 min | resolved |
| [Issue with HTTP Recordings](https://rewindex.com/company/hotjar/incidents/gfrb0swg2zzt.md) | minor | 2021-02-18 13:16 UTC | 2021-02-19 12:16 UTC | 23 h | resolved |
| [Dashboard unavailable](https://rewindex.com/company/hotjar/incidents/1mzdff11cgjr.md) | none | 2021-02-23 10:46 UTC | 2021-02-23 10:46 UTC | 0 min | resolved |
| [Login page not loading for authenticated users](https://rewindex.com/company/hotjar/incidents/1wlqpn3ftp9j.md) | none | 2021-02-24 09:19 UTC | 2021-02-24 09:35 UTC | 16 min | resolved |
| [Login to Hotjar app blocked by onboarding process for some users](https://rewindex.com/company/hotjar/incidents/g1ddlynw2t0d.md) | minor | 2021-02-25 11:44 UTC | 2021-02-25 14:41 UTC | 3.0 h | resolved |
| [Recordings of sites which don't use HTTPS can't be played back.](https://rewindex.com/company/hotjar/incidents/dw83t66gfs6r.md) | minor | 2021-02-26 23:14 UTC | 2021-02-26 23:51 UTC | 37 min | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] Scheduled maintenance](https://rewindex.com/company/hotjar/incidents/llvrcqyq3ykr.md) | maintenance | 2021-02-16 15:30 UTC | 2021-02-16 16:40 UTC | 1.2 h | resolved |

## Cite this

Hotjar posted 8 status incidents in February 2021 (1 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/hotjar/2021/02
- Citation: Hotjar, “Hotjar in February 2021” (2021-02-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/hotjar/2021/02 (CC BY 4.0).
- Markdown link: `[Hotjar: Hotjar in February 2021 (2021-02-01)](https://rewindex.com/company/hotjar/2021/02)`


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Canonical: https://rewindex.com/company/hotjar/2021/02 · Markdown: https://rewindex.com/company/hotjar/2021/02.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T11:03:05.649Z