CompaniesDialpadMonthly reportsFebruary 2021
Dialpad in February 2021: incidents, uptime and changes
Vendor-reported outage time 2 h, incident time 11 h 42 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.
By vendor label: Critical 2 · Major 1 · Minor 1 · No impact listed 2
Major and critical incidents 3
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| Dialpad Analytics is unavailable | Critical | 33 min | resolved | 02-08 | |
| We are currently investigating an issue with calls not connecting | Critical | 1.3 h | resolved | 02-25 | |
| Partial Vi Outage | Major | 7 min | resolved | 02-01 |
Other incidents 3
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| Degraded performance | No impact listed | 0 min | resolved | 02-11 | |
| We are investigating reports of inbound calls not connecting | No impact listed | 3.1 h | resolved | 02-22 | |
| Inbound callers do not hear ringtone when dialing mobile-only users | Minor | 9.7 h | resolved | 02-24 |
Cite this
Dialpad posted 6 status incidents in February 2021 (3 major or critical); 0 price changes and 0 notable page changes observed.
- Title
- Dialpad in February 2021
- Vendor
- Dialpad
- Date
- URL
- https://rewindex.com/company/dialpad/2021/02