# Dialpad in February 2021: incidents, uptime and changes

> Dialpad in February 2021: 6 incidents on its status page (3 major or critical), 99.70% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Dialpad’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/dialpad/2021/02
Last updated: 2021-03-01T00:00:00Z

- Incidents posted: 6 (major/critical: 3) · Maintenance: 0
- By vendor impact label: critical 2, major 1, minor 1, none 2
- Uptime (vendor-reported): 99.70% free of major/critical incidents, 98.25% free of any incident; outage time 2 h, incident time 11 h 42 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [January 2021](https://rewindex.com/company/dialpad/2021/01.md) · Next: [March 2021](https://rewindex.com/company/dialpad/2021/03.md) · [All months](https://rewindex.com/company/dialpad/reports.md) · [Dialpad](https://rewindex.com/company/dialpad.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Dialpad Analytics is unavailable](https://rewindex.com/company/dialpad/incidents/rcxzgcr0wwrn.md) | critical | 2021-02-08 19:22 UTC | 2021-02-08 19:55 UTC | 33 min | resolved |
| [We are currently investigating an issue with calls not connecting](https://rewindex.com/company/dialpad/incidents/p05kdgycrtf6.md) | critical | 2021-02-25 22:24 UTC | 2021-02-25 23:44 UTC | 1.3 h | resolved |
| [Partial Vi Outage](https://rewindex.com/company/dialpad/incidents/h17xtx3hn97g.md) | major | 2021-02-01 17:10 UTC | 2021-02-01 17:17 UTC | 7 min | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Partial Vi Outage](https://rewindex.com/company/dialpad/incidents/h17xtx3hn97g.md) | major | 2021-02-01 17:10 UTC | 2021-02-01 17:17 UTC | 7 min | resolved |
| [Dialpad Analytics is unavailable](https://rewindex.com/company/dialpad/incidents/rcxzgcr0wwrn.md) | critical | 2021-02-08 19:22 UTC | 2021-02-08 19:55 UTC | 33 min | resolved |
| [Degraded performance](https://rewindex.com/company/dialpad/incidents/r58kw53qgfmh.md) | none | 2021-02-11 19:30 UTC | 2021-02-11 19:30 UTC | 0 min | resolved |
| [We are investigating reports of  inbound calls not connecting](https://rewindex.com/company/dialpad/incidents/qxkntbbvm2l6.md) | none | 2021-02-22 16:52 UTC | 2021-02-22 19:56 UTC | 3.1 h | resolved |
| [Inbound callers do not hear ringtone when dialing mobile-only users](https://rewindex.com/company/dialpad/incidents/nq44h2hj33br.md) | minor | 2021-02-24 18:04 UTC | 2021-02-25 03:46 UTC | 9.7 h | resolved |
| [We are currently investigating an issue with calls not connecting](https://rewindex.com/company/dialpad/incidents/p05kdgycrtf6.md) | critical | 2021-02-25 22:24 UTC | 2021-02-25 23:44 UTC | 1.3 h | resolved |

## Cite this

Dialpad posted 6 status incidents in February 2021 (3 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/dialpad/2021/02
- Citation: Dialpad, “Dialpad in February 2021” (2021-02-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/dialpad/2021/02 (CC BY 4.0).
- Markdown link: `[Dialpad: Dialpad in February 2021 (2021-02-01)](https://rewindex.com/company/dialpad/2021/02)`


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Canonical: https://rewindex.com/company/dialpad/2021/02 · Markdown: https://rewindex.com/company/dialpad/2021/02.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T14:06:09.918Z