# MessageBird (Bird) in February 2021: incidents, uptime and changes

> MessageBird (Bird) in February 2021: 14 incidents on its status page (1 major or critical), 99.81% free of major or critical incidents (vendor-reported). From Rewindex’s archive of MessageBird (Bird)’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/messagebird-bird/2021/02
Last updated: 2021-03-01T00:00:00Z

- Incidents posted: 14 (major/critical: 1) · Maintenance: 7
- By vendor impact label: major 1, minor 10, none 3
- Uptime (vendor-reported): 99.81% free of major/critical incidents, 97.30% free of any incident; outage time 1 h 15 min, incident time 18 h 6 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [January 2021](https://rewindex.com/company/messagebird-bird/2021/01.md) · Next: [March 2021](https://rewindex.com/company/messagebird-bird/2021/03.md) · [All months](https://rewindex.com/company/messagebird-bird/reports.md) · [MessageBird (Bird)](https://rewindex.com/company/messagebird-bird.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Currently experiencing issues with Inbox](https://rewindex.com/company/messagebird-bird/incidents/jgn7nqltp8lj.md) | major | 2021-02-23 09:02 UTC | 2021-02-23 10:17 UTC | 1.3 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Reporting unavailable in Inbox](https://rewindex.com/company/messagebird-bird/incidents/wq62l1mg2598.md) | none | 2021-02-02 09:59 UTC | 2021-02-02 10:24 UTC | 25 min | resolved |
| [SMS delivery delays](https://rewindex.com/company/messagebird-bird/incidents/k7qpwc0qm72p.md) | minor | 2021-02-02 16:00 UTC | 2021-02-02 16:41 UTC | 41 min | resolved |
| [SMS Delivery Delays to KPN Netherlands](https://rewindex.com/company/messagebird-bird/incidents/w63wh5qq86s8.md) | none | 2021-02-04 10:36 UTC | 2021-02-04 13:48 UTC | 3.2 h | resolved |
| [Programmable Conversations - Twitter DM](https://rewindex.com/company/messagebird-bird/incidents/gbfmgfrvymxy.md) | minor | 2021-02-05 17:51 UTC | 2021-02-05 20:07 UTC | 2.3 h | resolved |
| [Live Chat service is experiencing delays](https://rewindex.com/company/messagebird-bird/incidents/p5872qykpgvc.md) | minor | 2021-02-09 09:23 UTC | 2021-02-09 09:47 UTC | 24 min | resolved |
| [problems fetching channel messages for different conversations platforms](https://rewindex.com/company/messagebird-bird/incidents/vzyl5h5bs8gc.md) | minor | 2021-02-11 14:08 UTC | 2021-02-11 14:40 UTC | 32 min | resolved |
| [Delays and delivery failures for Whatsapp](https://rewindex.com/company/messagebird-bird/incidents/9xsbyq3xfyqt.md) | minor | 2021-02-11 23:01 UTC | 2021-02-12 03:19 UTC | 4.3 h | resolved |
| [Elevated errors for some WhatsApp channels](https://rewindex.com/company/messagebird-bird/incidents/k7d4mv36klx3.md) | minor | 2021-02-13 16:58 UTC | 2021-02-13 21:29 UTC | 4.5 h | resolved |
| [Reports of issues with our Dashboard](https://rewindex.com/company/messagebird-bird/incidents/gsx6syk52p5l.md) | minor | 2021-02-15 09:47 UTC | 2021-02-15 10:08 UTC | 21 min | resolved |
| [Front-end issues with Dashboard](https://rewindex.com/company/messagebird-bird/incidents/8v9vcb7ym3hw.md) | minor | 2021-02-15 14:56 UTC | 2021-02-15 15:02 UTC | 6 min | resolved |
| [Currently experiencing issues with Inbox](https://rewindex.com/company/messagebird-bird/incidents/jgn7nqltp8lj.md) | major | 2021-02-23 09:02 UTC | 2021-02-23 10:17 UTC | 1.3 h | resolved |
| [WhatsApp Signup process](https://rewindex.com/company/messagebird-bird/incidents/lymjplgsx21f.md) | minor | 2021-02-23 10:09 UTC | 2021-02-23 13:31 UTC | 3.4 h | resolved |
| [Issues with starting Conversations](https://rewindex.com/company/messagebird-bird/incidents/4wxm1z5zhw9l.md) | minor | 2021-02-24 16:43 UTC | 2021-02-24 17:11 UTC | 28 min | resolved |
| [Intermittent timeout errors on Dashboard](https://rewindex.com/company/messagebird-bird/incidents/5wdjj3x2bwz2.md) | none | 2021-02-26 14:00 UTC | 2021-02-26 14:00 UTC | 0 min | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] Urgent maintenance on smpp01.messagebird.com](https://rewindex.com/company/messagebird-bird/incidents/0gy0mdyy3124.md) | maintenance | 2021-02-02 09:00 UTC | 2021-02-02 09:04 UTC | 4 min | resolved |
| [\[Scheduled\] SIP Edge Server Maintenance - USA](https://rewindex.com/company/messagebird-bird/incidents/v32zbfdlt95z.md) | maintenance | 2021-02-12 06:00 UTC | 2021-02-12 10:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Maintenance on smpp03.messagebird.com](https://rewindex.com/company/messagebird-bird/incidents/4blmfm7n1vpl.md) | maintenance | 2021-02-23 09:00 UTC | 2021-02-23 09:05 UTC | 5 min | resolved |
| [\[Scheduled\] Maintenance on smpp02.messagebird.com](https://rewindex.com/company/messagebird-bird/incidents/7lxgc20cjlsv.md) | maintenance | 2021-02-24 09:01 UTC | 2021-02-24 09:09 UTC | 8 min | resolved |
| [\[Scheduled\] Maintenance on smpp01.messagebird.com](https://rewindex.com/company/messagebird-bird/incidents/n7txrny03jjm.md) | maintenance | 2021-02-25 09:00 UTC | 2021-02-25 09:08 UTC | 8 min | resolved |
| [\[Scheduled\] Maintenance on smpp02.messagebird.com](https://rewindex.com/company/messagebird-bird/incidents/ywj2vdyq44cn.md) | maintenance | 2021-02-26 09:00 UTC | 2021-02-26 09:08 UTC | 8 min | resolved |
| [\[Scheduled\] Database upgrade maintenance](https://rewindex.com/company/messagebird-bird/incidents/c576rh6chs6b.md) | maintenance | 2021-02-28 21:00 UTC | 2021-02-28 21:15 UTC | 15 min | resolved |

## Cite this

MessageBird (Bird) posted 14 status incidents in February 2021 (1 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/messagebird-bird/2021/02
- Citation: MessageBird (Bird), “MessageBird (Bird) in February 2021” (2021-02-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/messagebird-bird/2021/02 (CC BY 4.0).
- Markdown link: `[MessageBird (Bird): MessageBird (Bird) in February 2021 (2021-02-01)](https://rewindex.com/company/messagebird-bird/2021/02)`


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Canonical: https://rewindex.com/company/messagebird-bird/2021/02 · Markdown: https://rewindex.com/company/messagebird-bird/2021/02.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T11:03:27.477Z