rewindex

Outages by dayFebruary 16, 2021

Outages on February 16, 2021

UTC day 2021-02-16 ( to your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

28incidents started
4labelled major or critical
17vendors with a new incident
6still open from earlier days

By vendor label: Critical 2 · Major 2 · Minor 20 · No impact listed 4 · 13 maintenance

Incidents started this day 28

VendorIncidentImpactStartedResolvedStatus
WasabiSystem Errors on US-EAST-1Critical (1.5 h)resolved
BandwidthBandwidth Local Market Impairment - LATA 348: Grand Rapids, MICritical (23 h)resolved
SurveyMonkeyAnalyze page failing to load.Major (34 min)resolved
SurveyMonkeyAnalyze page is not loadingMajor (1.4 h)resolved
XeroInvestigating Possible Issue with ReportingMinor (50 min)resolved
TwilioSMS Delivery Delays and Failures to the Mali Malitel NetworkMinor (2.8 h)resolved
TwilioSMS Delivery Failures to XL Axiata Network in Indonesia over Domestic TrafficMinor (2.8 h)resolved
SegmentPersonas Audience and Trait Sync FailuresMinor (2.4 h)resolved
Scaleway[DC3] Switch down room 4 4-6 rack F17Minor (2.3 h)resolved
TwilioInbound SMS Failures to Twilio Philippines Phone NumbersMinor (1.2 h)resolved
TwilioSMS delivery Failures to Orange IsraelMinor (1.9 h)resolved
TwilioSMS Delivery Failures for Canada Shortcode to Bell Mobility CanadaMinor (1.0 h)resolved
SinchSinch Operator Notification: Telia SwedenMinor (1.8 h)resolved
SquarespaceWe are seeing connectivity issues with Squarespace 5 sites.Minor (5.7 h)resolved
TwilioHigh Packet Loss for Inbound Voice Calls in Great Britain, Northern Ireland, the Netherlands, France and NorwayMinor (2 d)resolved
MixpanelDEGRADED RAW EVENTS EXPORT APIMinor (19 h)resolved
GustoCustomers may experience longer than normal wait times due to power outages across the U.S. impacting our teamMinor (6 d)resolved
BandwidthPort-In Translation IssueMinor (35 h)resolved
TwilioSome Programmable Wireless SIMs in Spain & Italy May be Unable to Connect to 4G/LTEMinor (7 d)resolved
LaunchDarklyIncreased Server SDK initialization timeMinor (0 min)resolved
ContentfulE-Mail sending disruptionMinor (8.7 h)resolved
PlivoInbound call failure & Inbound SMS/MMS failure towards the US phone numbers in Grand Rapids, MIMinor (18 h)resolved
CanvaError When Sharing Designs through EmailMinor (1.2 h)resolved
TwilioSMS Delivery Failures to Malitel Network in MaliMinor (3.1 h)resolved
CanvaUsers unable to access Canva.com, getting 500 error.No impact listed (3.3 h)resolved
AmplitudeData Processing LatencyNo impact listed (3.3 h)resolved
SnykGroup Reports not availableNo impact listed (1.6 h)resolved
BandwidthTexas Winter Weather StatementNo impact listed (6 d)resolved

Still open from earlier days 6

VendorIncidentImpactStartedResolvedStatus
Scaleway[DC5] Issue on power supplyMajor (14 d)resolved
LeverFormatting issues when converting offer templates/letters to PDFMinor (41 d)resolved
Elastic CloudProblem with warm and cold instances (only in sa-east-1)Minor (2 d)resolved
BigCommerceTechnical Support: Long Wait Times Due to Inclement WeatherMinor (7 d)resolved
TwilioSMS Delivery Delays and Failures To Airtel MalawiMinor (22 h)resolved
BandwidthBandwidth Dashboard IncidentMinor (2 d)resolved

Maintenance 13

VendorIncidentImpactStartedResolvedStatus
Sinch[Scheduled] Sinch Scheduled Maintenance - European communications hubMaintenance (2.0 h)resolved
Figma[Scheduled] Scheduled MaintenanceMaintenance (49 min)resolved
Bandwidth[Scheduled] Local Market Maintenance - Multiple MarketsMaintenance (8.0 h)resolved
Bandwidth[Scheduled] Messaging Maintenance - SMSMaintenance (4.0 h)resolved
Twilio[Scheduled] US SMS Carrier Partner MaintenanceMaintenance (4.0 h)resolved
Optimizely[Scheduled] Intelligence Cloud Maintenance (USEA region)Maintenance (1.5 h)resolved
Twilio[Scheduled] US MMS Carrier Partner MaintenanceMaintenance (2.0 h)resolved
Twilio[Scheduled] US SMS Carrier Partner MaintenanceMaintenance (2.0 h)resolved
Hotjar[Scheduled] Scheduled maintenanceMaintenance (1.2 h)resolved
Twilio[Scheduled] Kazakhstan SMS Carrier Maintenance - Altel KazakhstanMaintenance (5.0 h)resolved
Twilio[Scheduled] Kazakhstan SMS Carrier Maintenance - Tele2 KazakhstanMaintenance (5.0 h)resolved
Twilio[Scheduled] Russia SMS Carrier Maintenance - Tele2 RussiaMaintenance (4.0 h)resolved
Substack[Scheduled] Scheduled database maintenanceMaintenance (9 min)resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Wasabi, Bandwidth, SurveyMonkey, Xero, Twilio, Segment, Scaleway, Sinch, Squarespace, Mixpanel, Gusto, LaunchDarkly.

Cite this

28 vendor-reported incidents started on 2021-02-16 (UTC) across 17 vendors, 4 labelled major or critical by the vendor.

Title
Outages on February 16, 2021
Vendor
Rewindex daily outage roundup
Date
URL
https://rewindex.com/outages/2021-02-16

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