# Outages on February 16, 2021 (UTC)

> 28 incidents started on February 16, 2021 (UTC) on the status pages Rewindex archives, 4 labelled major or critical by the vendor (Wasabi, Bandwidth, SurveyMonkey); 6 more were still open from earlier days.

Canonical: https://rewindex.com/outages/2021-02-16
Last updated: 2021-02-23T18:05:00Z

- Incidents started: 28 (major/critical: 4, other: 24) across 17 vendors
- Still open from earlier days: 6 · Maintenance windows: 13 · Detected outage events: 0
- By vendor impact label: critical 2, major 2, minor 20, none 4
- Previous day with incidents: [2021-02-15](https://rewindex.com/outages/2021-02-15.md) · Next: [2021-02-17](https://rewindex.com/outages/2021-02-17.md) · [All days](https://rewindex.com/outages.md)

Impact labels are the vendor’s own. Incidents come from each vendor’s status page; Rewindex does not measure outages.

## Incidents started this day

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Wasabi](https://rewindex.com/company/wasabi.md) | [System Errors on US-EAST-1](https://rewindex.com/company/wasabi/incidents/bs8tr46x17zv.md) | critical | 2021-02-16 01:04 UTC | 2021-02-16 02:34 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [Bandwidth Local Market Impairment - LATA 348: Grand Rapids, MI](https://rewindex.com/company/bandwidth/incidents/6wr2521yl2hz.md) | critical | 2021-02-16 16:12 UTC | 2021-02-17 14:44 UTC | resolved |
| [SurveyMonkey](https://rewindex.com/company/surveymonkey.md) | [Analyze page failing to load.](https://rewindex.com/company/surveymonkey/incidents/g6g5wt5qdhhp.md) | major | 2021-02-16 15:05 UTC | 2021-02-16 15:39 UTC | resolved |
| [SurveyMonkey](https://rewindex.com/company/surveymonkey.md) | [Analyze page is not loading](https://rewindex.com/company/surveymonkey/incidents/ggsgxstnhpx5.md) | major | 2021-02-16 18:11 UTC | 2021-02-16 19:36 UTC | resolved |
| [Xero](https://rewindex.com/company/xero.md) | [Investigating Possible Issue with Reporting](https://rewindex.com/company/xero/incidents/px088lt7kkl0.md) | minor | 2021-02-16 00:16 UTC | 2021-02-16 01:06 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Delays and Failures to the Mali Malitel Network](https://rewindex.com/company/twilio/incidents/cyx3n7gvvkvb.md) | minor | 2021-02-16 00:30 UTC | 2021-02-16 03:16 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Failures to XL Axiata Network in Indonesia over Domestic Traffic](https://rewindex.com/company/twilio/incidents/d9rd2ygnw437.md) | minor | 2021-02-16 01:25 UTC | 2021-02-16 04:11 UTC | resolved |
| [Segment](https://rewindex.com/company/segment.md) | [Personas Audience and Trait Sync Failures](https://rewindex.com/company/segment/incidents/m6y7n0j3qw80.md) | minor | 2021-02-16 05:12 UTC | 2021-02-16 07:34 UTC | resolved |
| [Scaleway](https://rewindex.com/company/scaleway.md) | [\[DC3\] Switch down room 4 4-6 rack F17](https://rewindex.com/company/scaleway/incidents/kz302fkh6d15.md) | minor | 2021-02-16 08:05 UTC | 2021-02-16 10:25 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Inbound SMS Failures to Twilio Philippines Phone Numbers](https://rewindex.com/company/twilio/incidents/48sxnmz5h50k.md) | minor | 2021-02-16 10:46 UTC | 2021-02-16 11:56 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS delivery Failures to Orange Israel](https://rewindex.com/company/twilio/incidents/y6mdxsd39nd9.md) | minor | 2021-02-16 10:56 UTC | 2021-02-16 12:48 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Failures for Canada Shortcode to Bell Mobility Canada](https://rewindex.com/company/twilio/incidents/rt90ww3mtvtq.md) | minor | 2021-02-16 12:31 UTC | 2021-02-16 13:33 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [Sinch Operator Notification: Telia Sweden](https://rewindex.com/company/sinch/incidents/vsplvbglhldd.md) | minor | 2021-02-16 13:11 UTC | 2021-02-16 15:00 UTC | resolved |
| [Squarespace](https://rewindex.com/company/squarespace.md) | [We are seeing connectivity issues with Squarespace 5 sites.](https://rewindex.com/company/squarespace/incidents/bmb79vz7grd1.md) | minor | 2021-02-16 13:25 UTC | 2021-02-16 19:05 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [High Packet Loss for Inbound Voice Calls in Great Britain, Northern Ireland, the Netherlands, France and Norway](https://rewindex.com/company/twilio/incidents/dzg5f1bb5yy1.md) | minor | 2021-02-16 14:43 UTC | 2021-02-18 19:35 UTC | resolved |
| [Mixpanel](https://rewindex.com/company/mixpanel.md) | [DEGRADED RAW EVENTS EXPORT API](https://rewindex.com/company/mixpanel/incidents/xk7g6s2xs02c.md) | minor | 2021-02-16 14:57 UTC | 2021-02-17 09:40 UTC | resolved |
| [Gusto](https://rewindex.com/company/gusto.md) | [Customers may experience longer than normal wait times due to power outages across the U.S. impacting our team](https://rewindex.com/company/gusto/incidents/d7qxm5wrzrlc.md) | minor | 2021-02-16 15:52 UTC | 2021-02-22 15:51 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [Port-In Translation Issue](https://rewindex.com/company/bandwidth/incidents/dgjylh2hcjz2.md) | minor | 2021-02-16 16:05 UTC | 2021-02-18 02:36 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Some Programmable Wireless SIMs in Spain & Italy May be Unable to Connect to 4G/LTE](https://rewindex.com/company/twilio/incidents/tk98cr6j0x0y.md) | minor | 2021-02-16 18:05 UTC | 2021-02-23 19:09 UTC | resolved |
| [LaunchDarkly](https://rewindex.com/company/launchdarkly.md) | [Increased Server SDK initialization time](https://rewindex.com/company/launchdarkly/incidents/n2613b4zfbdq.md) | minor | 2021-02-16 18:51 UTC | 2021-02-16 18:51 UTC | resolved |
| [Contentful](https://rewindex.com/company/contentful.md) | [E-Mail sending disruption](https://rewindex.com/company/contentful/incidents/wtdnx4p52r2c.md) | minor | 2021-02-16 18:55 UTC | 2021-02-17 03:37 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Inbound call failure & Inbound SMS/MMS failure towards the US phone numbers in Grand Rapids, MI](https://rewindex.com/company/plivo/incidents/zr3q62wj9r9k.md) | minor | 2021-02-16 20:20 UTC | 2021-02-17 14:47 UTC | resolved |
| [Canva](https://rewindex.com/company/canva.md) | [Error When Sharing Designs through Email](https://rewindex.com/company/canva/incidents/xv7xv3mls2jy.md) | minor | 2021-02-16 21:58 UTC | 2021-02-16 23:10 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Failures to Malitel Network in Mali](https://rewindex.com/company/twilio/incidents/sjzjx900t6s9.md) | minor | 2021-02-16 23:50 UTC | 2021-02-17 02:58 UTC | resolved |
| [Canva](https://rewindex.com/company/canva.md) | [Users unable to access Canva.com, getting 500 error.](https://rewindex.com/company/canva/incidents/rqlcl85z7lfy.md) | none | 2021-02-16 01:44 UTC | 2021-02-16 05:01 UTC | resolved |
| [Amplitude](https://rewindex.com/company/amplitude.md) | [Data Processing Latency](https://rewindex.com/company/amplitude/incidents/lwwpsrw581tk.md) | none | 2021-02-16 20:03 UTC | 2021-02-16 23:19 UTC | resolved |
| [Snyk](https://rewindex.com/company/snyk.md) | [Group Reports not available](https://rewindex.com/company/snyk/incidents/yf9tm783t0x1.md) | none | 2021-02-16 20:31 UTC | 2021-02-16 22:08 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [Texas Winter Weather Statement](https://rewindex.com/company/bandwidth/incidents/ds7p2chq0sm3.md) | none | 2021-02-16 21:12 UTC | 2021-02-22 14:29 UTC | resolved |

## Still open from earlier days

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Scaleway](https://rewindex.com/company/scaleway.md) | [\[DC5\] Issue on power supply](https://rewindex.com/company/scaleway/incidents/wdtx5rqry7jd.md) | major | 2021-02-09 14:38 UTC | 2021-02-23 12:12 UTC | resolved |
| [Lever](https://rewindex.com/company/lever.md) | [Formatting issues when converting offer templates/letters to PDF](https://rewindex.com/company/lever/incidents/bf2zgb9nhfhy.md) | minor | 2021-02-10 13:49 UTC | 2021-03-24 00:37 UTC | resolved |
| [Elastic Cloud](https://rewindex.com/company/elastic-cloud.md) | [Problem with warm and cold instances (only in sa-east-1)](https://rewindex.com/company/elastic-cloud/incidents/8krht894b08l.md) | minor | 2021-02-15 13:22 UTC | 2021-02-17 14:59 UTC | resolved |
| [BigCommerce](https://rewindex.com/company/bigcommerce.md) | [Technical Support: Long Wait Times Due to Inclement Weather](https://rewindex.com/company/bigcommerce/incidents/879cvjkvpmrn.md) | minor | 2021-02-15 14:13 UTC | 2021-02-22 16:03 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Delays and Failures To Airtel Malawi](https://rewindex.com/company/twilio/incidents/sldm069crndb.md) | minor | 2021-02-15 17:39 UTC | 2021-02-16 15:57 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [Bandwidth Dashboard Incident](https://rewindex.com/company/bandwidth/incidents/63kcyfwgtxgy.md) | minor | 2021-02-15 19:03 UTC | 2021-02-18 02:36 UTC | resolved |

## Maintenance

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Sinch](https://rewindex.com/company/sinch.md) | [\[Scheduled\] Sinch Scheduled Maintenance - European communications hub](https://rewindex.com/company/sinch/incidents/5gcbsqzqyyxw.md) | maintenance | 2021-02-16 02:00 UTC | 2021-02-16 04:00 UTC | resolved |
| [Figma](https://rewindex.com/company/figma.md) | [\[Scheduled\] Scheduled Maintenance](https://rewindex.com/company/figma/incidents/gpvgjb6j4hx7.md) | maintenance | 2021-02-16 03:01 UTC | 2021-02-16 03:50 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Local Market Maintenance - Multiple Markets](https://rewindex.com/company/bandwidth/incidents/l5xcxwsxl49s.md) | maintenance | 2021-02-16 04:00 UTC | 2021-02-16 12:00 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Messaging Maintenance - SMS](https://rewindex.com/company/bandwidth/incidents/rsvmbwtk7m69.md) | maintenance | 2021-02-16 07:00 UTC | 2021-02-16 11:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] US SMS Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/t3fq7xz4tkd5.md) | maintenance | 2021-02-16 07:00 UTC | 2021-02-16 11:00 UTC | resolved |
| [Optimizely](https://rewindex.com/company/optimizely.md) | [\[Scheduled\] Intelligence Cloud Maintenance (USEA region)](https://rewindex.com/company/optimizely/incidents/3rtp8zytbyrx.md) | maintenance | 2021-02-16 09:00 UTC | 2021-02-16 10:30 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] US MMS Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/wx6b273zp9xw.md) | maintenance | 2021-02-16 10:00 UTC | 2021-02-16 12:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] US SMS Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/ysww1hmbtjw9.md) | maintenance | 2021-02-16 10:00 UTC | 2021-02-16 12:00 UTC | resolved |
| [Hotjar](https://rewindex.com/company/hotjar.md) | [\[Scheduled\] Scheduled maintenance](https://rewindex.com/company/hotjar/incidents/llvrcqyq3ykr.md) | maintenance | 2021-02-16 15:30 UTC | 2021-02-16 16:40 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] Kazakhstan SMS Carrier Maintenance - Altel Kazakhstan](https://rewindex.com/company/twilio/incidents/qbkbb93bkkqc.md) | maintenance | 2021-02-16 19:00 UTC | 2021-02-17 00:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] Kazakhstan SMS Carrier Maintenance - Tele2 Kazakhstan](https://rewindex.com/company/twilio/incidents/ykxpbmwwd4hs.md) | maintenance | 2021-02-16 19:00 UTC | 2021-02-17 00:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] Russia SMS Carrier Maintenance - Tele2 Russia](https://rewindex.com/company/twilio/incidents/7fv0tsdz8p3n.md) | maintenance | 2021-02-16 20:00 UTC | 2021-02-17 00:00 UTC | resolved |
| [Substack](https://rewindex.com/company/substack.md) | [\[Scheduled\] Scheduled database maintenance](https://rewindex.com/company/substack/incidents/sd0zdgvlqfkq.md) | maintenance | 2021-02-16 23:01 UTC | 2021-02-16 23:10 UTC | resolved |

## Cite this

28 vendor-reported incidents started on 2021-02-16 (UTC) across 17 vendors, 4 labelled major or critical by the vendor.

- Canonical URL: https://rewindex.com/outages/2021-02-16
- Citation: Rewindex daily outage roundup, “Outages on February 16, 2021” (2021-02-16 00:00 UTC). Archived by Rewindex: https://rewindex.com/outages/2021-02-16 (CC BY 4.0).
- Markdown link: `[Rewindex daily outage roundup: Outages on February 16, 2021 (2021-02-16)](https://rewindex.com/outages/2021-02-16)`


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Canonical: https://rewindex.com/outages/2021-02-16 · Markdown: https://rewindex.com/outages/2021-02-16.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:36:31.994Z