BigCommerce: Technical Support: Long Wait Times Due to Inclement Weather
Timeline of updates
- resolved
We are no longer experiencing outages from inclement weather. Wait times for our phone and chat queues have returned to normal. Please expect a short delay as we work through the web cases submitted last week. Thank you for your understanding as we worked toward ensuring the safety and well being of our teams!
From BigCommerce’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.bigcommerce.com (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by BigCommerce, started 2021-02-15 14:13 UTC, resolved after 7 d, 1 update(s).
- Title
- Technical Support: Long Wait Times Due to Inclement Weather
- Vendor
- BigCommerce
- Date
- URL
- https://rewindex.com/company/bigcommerce/incidents/879cvjkvpmrn
BigCommerce profileRecent BigCommerce incidentsAll outages on February 15, 2021BigCommerce in February 2021MarkdownJSON