CompaniesSurveyMonkeyMonthly reportsFebruary 2021
SurveyMonkey in February 2021: incidents, uptime and changes
5incidents posted
5labelled major or critical
98.54%free of major/critical
98.54%free of any incident
0price changes
0notable page changes
Vendor-reported outage time 9 h 45 min, incident time 9 h 45 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.
By vendor label: Critical 1 · Major 4
Major and critical incidents 5
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| Email messages not sending | Critical | 6.6 h | resolved | 02-02 | |
| Issues with several services. | Major | 19 min | resolved | 02-01 | |
| RESOLVED - Seeing errors when trying to login to account and complete a survey | Major | 52 min | resolved | 02-02 | |
| Analyze page failing to load. | Major | 34 min | resolved | 02-16 | |
| Analyze page is not loading | Major | 1.4 h | resolved | 02-16 |
Cite this
SurveyMonkey posted 5 status incidents in February 2021 (5 major or critical); 0 price changes and 0 notable page changes observed.
- Title
- SurveyMonkey in February 2021
- Vendor
- SurveyMonkey
- Date
- URL
- https://rewindex.com/company/surveymonkey/2021/02