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CompaniesSmartsheetMonthly reportsApril 2021

Smartsheet in April 2021: incidents, uptime and changes

5incidents posted
5labelled major or critical
98.45%free of major/critical
98.45%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 11 h 9 min, incident time 11 h 9 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Critical 1 · Major 4

Major and critical incidents 5

IncidentImpactStartedDurationStatusDay
Admin Center is currently unavailableCritical2.3 hresolved04-29
Microsoft Authentication FailuresMajor2.8 hresolved04-01
Unable to Access Some Reports or SheetsMajor2.1 hresolved04-07
Unable to access WorkApps and DashboardsMajor31 minresolved04-09
Sheets with sheet links may load as read-onlyMajor3.4 hresolved04-17

Cite this

Smartsheet posted 5 status incidents in April 2021 (5 major or critical); 0 price changes and 0 notable page changes observed.

Title
Smartsheet in April 2021
Vendor
Smartsheet
Date
URL
https://rewindex.com/company/smartsheet/2021/04

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