# Smartsheet in April 2021: incidents, uptime and changes

> Smartsheet in April 2021: 5 incidents on its status page (5 major or critical), 98.45% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Smartsheet’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/smartsheet/2021/04
Last updated: 2021-05-01T00:00:00Z

- Incidents posted: 5 (major/critical: 5) · Maintenance: 0
- By vendor impact label: critical 1, major 4
- Uptime (vendor-reported): 98.45% free of major/critical incidents, 98.45% free of any incident; outage time 11 h 9 min, incident time 11 h 9 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [March 2021](https://rewindex.com/company/smartsheet/2021/03.md) · Next: [May 2021](https://rewindex.com/company/smartsheet/2021/05.md) · [All months](https://rewindex.com/company/smartsheet/reports.md) · [Smartsheet](https://rewindex.com/company/smartsheet.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Admin Center is currently unavailable](https://rewindex.com/company/smartsheet/incidents/64dblqwq8k0b.md) | critical | 2021-04-29 19:29 UTC | 2021-04-29 21:46 UTC | 2.3 h | resolved |
| [Microsoft Authentication Failures](https://rewindex.com/company/smartsheet/incidents/f3f9rjm79r4s.md) | major | 2021-04-01 21:50 UTC | 2021-04-02 00:39 UTC | 2.8 h | resolved |
| [Unable to Access Some Reports or Sheets](https://rewindex.com/company/smartsheet/incidents/qqf885k6bjl3.md) | major | 2021-04-07 01:17 UTC | 2021-04-07 03:26 UTC | 2.1 h | resolved |
| [Unable to access WorkApps and Dashboards](https://rewindex.com/company/smartsheet/incidents/bzdl6ff7bdn3.md) | major | 2021-04-09 13:35 UTC | 2021-04-09 14:06 UTC | 31 min | resolved |
| [Sheets with sheet links may load as read-only](https://rewindex.com/company/smartsheet/incidents/pk480wbkxc4m.md) | major | 2021-04-17 01:10 UTC | 2021-04-17 04:33 UTC | 3.4 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Microsoft Authentication Failures](https://rewindex.com/company/smartsheet/incidents/f3f9rjm79r4s.md) | major | 2021-04-01 21:50 UTC | 2021-04-02 00:39 UTC | 2.8 h | resolved |
| [Unable to Access Some Reports or Sheets](https://rewindex.com/company/smartsheet/incidents/qqf885k6bjl3.md) | major | 2021-04-07 01:17 UTC | 2021-04-07 03:26 UTC | 2.1 h | resolved |
| [Unable to access WorkApps and Dashboards](https://rewindex.com/company/smartsheet/incidents/bzdl6ff7bdn3.md) | major | 2021-04-09 13:35 UTC | 2021-04-09 14:06 UTC | 31 min | resolved |
| [Sheets with sheet links may load as read-only](https://rewindex.com/company/smartsheet/incidents/pk480wbkxc4m.md) | major | 2021-04-17 01:10 UTC | 2021-04-17 04:33 UTC | 3.4 h | resolved |
| [Admin Center is currently unavailable](https://rewindex.com/company/smartsheet/incidents/64dblqwq8k0b.md) | critical | 2021-04-29 19:29 UTC | 2021-04-29 21:46 UTC | 2.3 h | resolved |

## Cite this

Smartsheet posted 5 status incidents in April 2021 (5 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/smartsheet/2021/04
- Citation: Smartsheet, “Smartsheet in April 2021” (2021-04-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/smartsheet/2021/04 (CC BY 4.0).
- Markdown link: `[Smartsheet: Smartsheet in April 2021 (2021-04-01)](https://rewindex.com/company/smartsheet/2021/04)`


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Canonical: https://rewindex.com/company/smartsheet/2021/04 · Markdown: https://rewindex.com/company/smartsheet/2021/04.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T21:16:31.673Z