rewindex

Outages by dayApril 7, 2021

Outages on April 7, 2021

UTC day 2021-04-07 ( to your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

29incidents started
8labelled major or critical
22vendors with a new incident
6still open from earlier days

By vendor label: Critical 2 · Major 6 · Minor 14 · No impact listed 7 · 13 maintenance

Incidents started this day 29

VendorIncidentImpactStartedResolvedStatus
Scaleway[Elements] Load Balancer issue in fr-par-1Critical (7.0 h)resolved
AircallIssue on inbound/outbound calls globallyCritical (26 min)resolved
SmartsheetUnable to Access Some Reports or SheetsMajor (2.1 h)resolved
MapboxIncomplete static, raster and vector tilesMajor (13 d)resolved
InfluxData (InfluxDB Cloud)Elevated rates of errors when accessing the secret store in AWS us-west-2 regionMajor (1.1 h)resolved
BandwidthToll Free porting delaysMajor (6.3 h)resolved
GustoCashout Users are currently unable to access Instant CashoutMajor (1.5 h)resolved
MixpanelElevated API ErrorsMajor (2.9 h)resolved
BitbucketPipelines UI not showing real-time updatesMinor (5.7 h)resolved
Logz.ioLog ingestion delay in us-east-1 regionMinor (37 min)resolved
Logz.ioKibana loading issues in us-east-1Minor (45 min)resolved
MessageBird (Bird)Delay in SMS deliveryMinor (13 min)resolved
TwilioSMS Delivery Failures on Turkey TurkcellMinor (6.0 h)resolved
TwilioSMS Delivery Report Delays to US and Canada over Subset of Twilio Toll-Free NumbersMinor (3.4 h)resolved
TwilioCall Failures and Degraded Call Quality on Various Voice ProductsMinor (2.0 h)resolved
PlivoDelivery delay on inbound/outbound toll-free SMS/MMS towards US and Canada phone numbersMinor (37 min)resolved
Twilio500 Errors on Network Traversal Service REST APIMinor (22 min)resolved
BitriseIncreased queue time on the elite Xcode 12.4 stackMinor (1.4 h)resolved
BitriseIssues with logging inMinor (2.5 h)resolved
TwilioFailures Calling Workflow-engine on StudioMinor (2 min)resolved
UnbounceDelay in Page StatsMinor (6 min)resolved
JiraOption to sort comments is temporarily disabled in the new issue view.Minor (30 h)resolved
LaunchDarklySome flag updates delayedNo impact listed (0 min)resolved
SinchSinch Operator Notification - T-Mobile USNo impact listed (1.2 h)resolved
AircallIssue on inbound/outbound calls in NANo impact listed (1.3 h)resolved
HubSpotThe Conversations chat widget and pop-up forms did not load on some customer websites between 10:30 AM EST and 10:58 AM EST on April 7No impact listed (0 min)resolved
SentryIntermittent Connectivity IssueNo impact listed (0 min)resolved
GorgiasWrong manipulation on the server sideNo impact listed (0 min)resolved
Elastic CloudWebsite dynamic pricing page crashing when selecting AzureNo impact listed (12 min)resolved

Still open from earlier days 6

VendorIncidentImpactStartedResolvedStatus
Red Hat (incl. Quay.io)Partner Certification WorkflowCritical (3 d)resolved
TwilioSMS Delivery Delay to Orange Network in Congo Democratic RepublicMinor (3 d)resolved
GustoChat is currently unavailable. If you need to Contact Support, please visit the Help tab within your Gusto account.Minor (12 h)resolved
MailgunTimeouts from /events apiMinor (3.7 h)resolved
AptibleDeploy API performance issuesMinor (2.0 h)resolved
Elastic CloudAzure West US2 coordination layer instabilityMinor (1.9 h)resolved

Maintenance 13

VendorIncidentImpactStartedResolvedStatus
Lever[Scheduled] Upcoming scheduled maintenanceMaintenance (2.0 h)resolved
Bandwidth[Scheduled] Local Market Maintenance - Multiple MarketsMaintenance (8.0 h)resolved
Scaleway[Scheduled] [DC3] Router upgrade on Room 4-4Maintenance (2.0 h)resolved
Twilio[Scheduled] US SMS Carrier Maintenance - AT&T USMaintenance (7.0 h)resolved
Sinch[Scheduled] External Maintenance - AT&T - USMaintenance (7.0 h)resolved
Braze[Scheduled] US-06 Database MaintenanceMaintenance (4.0 h)resolved
Sinch[Scheduled] Planned Maintenance - REST APIMaintenance (1.0 h)resolved
Scaleway[Scheduled] [DC3] Scheduled RPN maintenance Room 3-5 - Racks C13, C14, C15, C16Maintenance (10 min)resolved
Dropbox Sign[Scheduled] HelloSign Product UpdateMaintenance (2.0 h)resolved
Dropbox Sign[Scheduled] HelloWorks Product UpdateMaintenance (58 min)resolved
Twilio[Scheduled] Russia SMS Carrier Maintenance - Megafon RussiaMaintenance (4.0 h)resolved
Twilio[Scheduled] United Kingdom SMS Carrier Maintenance - 3 (Hutchison 3G UK Ltd) United KingdomMaintenance (9.0 h)resolved
Lever[Scheduled] Upcoming scheduled maintenanceMaintenance (8.0 h)resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Scaleway, Aircall, Smartsheet, Mapbox, InfluxData (InfluxDB Cloud), Bandwidth, Gusto, Mixpanel, Bitbucket, Logz.io, MessageBird (Bird), Twilio.

Cite this

29 vendor-reported incidents started on 2021-04-07 (UTC) across 22 vendors, 8 labelled major or critical by the vendor.

Title
Outages on April 7, 2021
Vendor
Rewindex daily outage roundup
Date
URL
https://rewindex.com/outages/2021-04-07

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