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HubSpot: The Conversations chat widget and pop-up forms did not load on some customer websites between 10:30 AM EST and 10:58 AM EST on April 7

No impact listedStatus: resolvedStarted Resolved (0 min)1 updatestatus.hubspot.com (opens in new tab)

Timeline of updates

  1. resolved

    The Conversation chat widget and some pop-up forms did not load for new visitors on some customer websites between 10:30 AM EST and 10:58 AM EST on April 7. Conversations already in progress at 10:30 AM EST were not impacted by this issue. This issue is now fully resolved, and the chat widget and pop-up forms are loading as expected.

From HubSpot’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

Impact, status and times are the vendor’s own, as last archived. View on status.hubspot.com (opens in new tab).

Cite this

Status incident (vendor impact label: none) posted by HubSpot, started 2021-04-07 15:00 UTC, resolved after 0 min, 1 update(s).

Title
The Conversations chat widget and pop-up forms did not load on some customer websites between 10:30 AM EST and 10:58 AM EST on April 7
Vendor
HubSpot
Date
URL
https://rewindex.com/company/hubspot/incidents/90pqk4ntt7mr

HubSpot profileRecent HubSpot incidentsAll outages on April 7, 2021HubSpot in April 2021MarkdownJSON