Outages by dayApril 6, 2021

Outages on April 6, 2021

UTC day 2021-04-06 (Apr 6, 2021, 00:00 to Apr 6, 2021, 23:59 your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

31incidents started

12labelled major or critical

18vendors with a new incident

4still open from earlier days

By vendor label: Critical 6 · Major 6 · Minor 15 · No impact listed 4 · 10 maintenance

Incidents started this day 31

Vendor	Incident	Impact	Started	Resolved	Status
Snowflake	AZURE - Southeast Asia (Singapore): SI-20210405	Critical	00:28	01:52 (1.4 h)	resolved
Canva	Error 500 when accessing the Canva website	Critical	01:48	02:03 (15 min)	resolved
Canva	Users are getting an error when accessing/logging out of Canva homepage and errors accessing Marketplace pages	Critical	03:28	04:27 (59 min)	resolved
Red Hat (incl. Quay.io)	Labs outage	Critical	08:17	08:35 (18 min)	resolved
imgix	Elevated rendering errors	Critical	12:15	13:45 (1.5 h)	resolved
Monday.com	Connectivity Issues across accounts and devices	Critical	16:59	17:33 (34 min)	resolved
Elastic Cloud	Issues with deployments in gcp-us-east-1b	Major	01:53	03:49 (1.9 h)	resolved
Elastic Cloud	Deployment logging delayed in AWS Ohio(us-east-2)	Major	02:06	06:25 (4.3 h)	resolved
v0	Elevated API and Dashboard Error Rates	Major	03:31	04:33 (1.0 h)	resolved
Vercel	Elevated API and Dashboard Error Rates	Major	03:31	04:33 (1.0 h)	resolved
Aircall	Issue on authentication	Major	09:15	11:20 (2.1 h)	resolved
Monday.com	Connectivity Issues across some accounts and devices	Major	21:32	22:40 (1.1 h)	resolved
Sinch	Sinch Emergency Maintenance - Legacy Atlas SMS1	Minor	05:17	21:04 (16 h)	resolved
Twilio	SMS Delivery Report Delays to GrameenPhone Bangladesh	Minor	06:02	14:09 (8.1 h)	resolved
Sinch	Service Notification - Dashboard	Minor	08:33	09:02 (29 min)	resolved
Sinch	Service Notification - Dashboard	Minor	08:44	09:02 (18 min)	resolved
New Relic	Logs UI Irregularities for US and EU Region	Minor	11:16	12:09 (53 min)	resolved
Twilio	On Call Engineers are Investigating Intermittent Failed Calls to Twilio Sweden Numbers	Minor	13:46	15:05 (1.3 h)	resolved
Gusto	Chat is currently unavailable. If you need to Contact Support, please visit the Help tab within your Gusto account.	Minor	14:58	Apr 7, 2021, 03:11 (12 h)	resolved
Bitrise	Increased queue time on the elite Xcode 12.4 stacks	Minor	16:01	17:28 (1.4 h)	resolved
SparkPost	Elevated error rates for some SparkPost and SparkPost Enterprise customers injecting via SMTP in the US region.	Minor	18:43	19:59 (1.3 h)	resolved
v0	Elevated API and Dashboard Error Rates	Minor	21:10	22:24 (1.2 h)	resolved
Vercel	Elevated API and Dashboard Error Rates	Minor	21:10	22:24 (1.2 h)	resolved
Mailgun	Timeouts from /events api	Minor	21:17	Apr 7, 2021, 00:57 (3.7 h)	resolved
DNSimple	ALIAS resolution slowdowns	Minor	21:32	22:30 (58 min)	resolved
Aptible	Deploy API performance issues	Minor	22:30	Apr 7, 2021, 00:29 (2.0 h)	resolved
Elastic Cloud	Azure West US2 coordination layer instability	Minor	22:31	Apr 7, 2021, 00:25 (1.9 h)	resolved
Sinch	Whatsapp Connectivity - EU endpoint	No impact listed	09:20	10:13 (53 min)	resolved
Twilio	On Call Engineers are Investigating	No impact listed	10:04	10:15 (11 min)	resolved
Twilio	Subset of Twilio Australian Numbers Unable to Receive Inbound SMS	No impact listed	13:32	14:33 (1.0 h)	resolved
imgix	Small number of uncached images taking longer than expected to load	No impact listed	18:14	22:47 (4.5 h)	resolved

Still open from earlier days 4

Vendor	Incident	Impact	Started	Resolved	Status
Red Hat (incl. Quay.io)	Partner Certification Workflow	Critical	Apr 5, 2021, 16:04	Apr 8, 2021, 22:29 (3 d)	resolved
Scaleway	[WEBHOSTING] Websites on Platform 27 are down	Major	Apr 4, 2021, 18:07	11:08 (41 h)	resolved
Sinch	Operator Notification - M1 Singapore	Minor	Mar 30, 2021, 15:02	Apr 7, 2021, 02:25 (7 d)	resolved
Twilio	SMS Delivery Delay to Orange Network in Congo Democratic Republic	Minor	Apr 5, 2021, 13:43	Apr 8, 2021, 06:28 (3 d)	resolved

Maintenance 10

Vendor	Incident	Impact	Started	Resolved	Status
Sinch	[Scheduled] Scheduled Network Maintenance - Sinch Legacy Atlas LON3 Site	Maintenance	02:00	04:00 (2.0 h)	resolved
Bandwidth	[Scheduled] Local Market Maintenance - Multiple Markets	Maintenance	03:01	11:00 (8.0 h)	resolved
Twilio	[Scheduled] Mexico SMS Carrier Maintenance - Telcel	Maintenance	05:45	08:15 (2.5 h)	resolved
Sinch	[Scheduled] External Maintenance - T-Mobile US	Maintenance	06:00	13:01 (7.0 h)	resolved
Braze	[Scheduled] US-02 Database Maintenance	Maintenance	06:00	08:00 (2.0 h)	resolved
ActiveCampaign	[Scheduled] Community Forum Maintenance	Maintenance	07:00	11:00 (4.0 h)	resolved
Scaleway	[Scheduled] [DC5] Scheduled maintenance - Room : 1-1 / Rack : C33 / Block : G	Maintenance	12:01	13:00 (59 min)	resolved
Twilio	[Scheduled] Russian Federation SMS Carrier Maintenance - Tele2	Maintenance	20:00	Apr 7, 2021, 00:00 (4.0 h)	resolved
Twilio	[Scheduled] France SMS Carrier Maintenance - Legos	Maintenance	20:30	23:00 (2.5 h)	resolved
Braze	[Scheduled] US-04 Database Maintenance	Maintenance	22:00	Apr 7, 2021, 02:00 (4.0 h)	resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Snowflake, Canva, Red Hat (incl. Quay.io), imgix, Monday.com, Elastic Cloud, v0, Vercel, Aircall, Sinch, Twilio, New Relic.

Cite this

31 vendor-reported incidents started on 2021-04-06 (UTC) across 18 vendors, 12 labelled major or critical by the vendor.

Title: Outages on April 6, 2021
Vendor: Rewindex daily outage roundup
Date: 2021-04-06 00:00 UTC
URL: https://rewindex.com/outages/2021-04-06

All days Outage events Markdown