Outages by dayApril 5, 2021

Outages on April 5, 2021

UTC day 2021-04-05 (Apr 5, 2021, 00:00 to Apr 5, 2021, 23:59 your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

14incidents started

7labelled major or critical

9vendors with a new incident

4still open from earlier days

By vendor label: Critical 3 · Major 4 · Minor 5 · No impact listed 2 · 6 maintenance

Incidents started this day 14

Vendor	Incident	Impact	Started	Resolved	Status
PyPI (Python Infrastructure)	PyPI Unavailable	Critical	14:30	17:08 (2.6 h)	resolved
Red Hat (incl. Quay.io)	Partner Certification Workflow	Critical	16:04	Apr 8, 2021, 22:29 (3 d)	resolved
ngrok	Dashboard and API downtime	Critical	18:08	18:10 (2 min)	resolved
Pusher	Partial outage in Pusher Beams	Major	04:07	05:38 (1.5 h)	resolved
Elastic Cloud	Issues with deployments in gcp-asia-northeast1-b	Major	11:51	18:39 (6.8 h)	resolved
CockroachDB	Connectivity issues to CockroachCloud Free clusters	Major	20:37	21:43 (1.1 h)	resolved
Xero	Some users aren't able to access Xero Community	Major	22:00	22:51 (51 min)	resolved
Twilio	SMS Delivery Failures to United Arab Emirates Etisalat and Du Network	Minor	08:10	12:20 (4.2 h)	resolved
Elastic Cloud	Unable to provide new capacity in GCP regions	Minor	09:15	13:12 (4.0 h)	resolved
Twilio	SMS Delivery Delay to Orange Network in Congo Democratic Republic	Minor	13:43	Apr 8, 2021, 06:28 (3 d)	resolved
MongoDB Atlas	MongoDB Atlas: Atlas cluster creation and certain healing delays	Minor	16:32	17:20 (48 min)	resolved
Twilio	SMS Delivery Delay to Netone Zimbabwe	Minor	17:48	21:33 (3.8 h)	resolved
Twilio	Service Interruption for Inbound Calls on Flex Platform	No impact listed	17:28	19:11 (1.7 h)	resolved
Twilio	5xx Errors using TaskRouter Postflight API	No impact listed	18:20	18:20 (0 min)	resolved

Still open from earlier days 4

Vendor	Incident	Impact	Started	Resolved	Status
Scaleway	[WEBHOSTING] Websites on Platform 27 are down	Major	Apr 4, 2021, 18:07	Apr 6, 2021, 11:08 (41 h)	resolved
Statuspage	Some customers are unable to modify billing of their page.	Minor	Mar 29, 2021, 18:28	Apr 12, 2021, 04:28 (13 d)	resolved
Sinch	Operator Notification - M1 Singapore	Minor	Mar 30, 2021, 15:02	Apr 7, 2021, 02:25 (7 d)	resolved
Elastic Cloud	Deployment creation impacted globally, deployment modification impacted in AWS eu-west-1	Minor	Apr 2, 2021, 20:00	16:43 (3 d)	resolved

Maintenance 6

Vendor	Incident	Impact	Started	Resolved	Status
Amplitude	[Scheduled] Data pipeline maintenance	Maintenance	03:11	04:00 (49 min)	resolved
Scaleway	[Scheduled] [DC5] Scheduled maintenance - Room : 1-1 / Rack : D33 / Block : F	Maintenance	12:00	13:00 (1.0 h)	resolved
Twilio	[Scheduled] Russian Federation SMS Carrier Maintenance - Tele2 Russian Federation	Maintenance	20:00	Apr 6, 2021, 00:01 (4.0 h)	resolved
Twilio	[Scheduled] Russia SMS Carrier Maintenance - Megafon Russia	Maintenance	20:00	Apr 6, 2021, 00:01 (4.0 h)	resolved
Twilio	[Scheduled] Russian Federation SMS Carrier Maintenance - Beeline Russian Federation	Maintenance	21:00	Apr 6, 2021, 00:01 (3.0 h)	resolved
Twilio	[Scheduled] Russian Federation SMS Carrier Maintenance - MOTIV Telecom Russian Federation	Maintenance	21:00	23:01 (2.0 h)	resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: PyPI (Python Infrastructure), Red Hat (incl. Quay.io), ngrok, Pusher, Elastic Cloud, CockroachDB, Xero, Twilio, MongoDB Atlas.

Cite this

14 vendor-reported incidents started on 2021-04-05 (UTC) across 9 vendors, 7 labelled major or critical by the vendor.

Title: Outages on April 5, 2021
Vendor: Rewindex daily outage roundup
Date: 2021-04-05 00:00 UTC
URL: https://rewindex.com/outages/2021-04-05

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