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CompaniesSinchMonthly reportsApril 2021

Sinch in April 2021: incidents, uptime and changes

23incidents posted
3labelled major or critical
98.78%free of major/critical
59.43%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 8 h 44 min, incident time 12.2 days. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Major 3 · Minor 17 · No impact listed 3

Major and critical incidents 3

IncidentImpactStartedDurationStatusDay
Sinch Service Notification - AU Service DegradationMajor1.5 hresolved04-19
Delivery Issue Pakistan - JazzMajor4.7 hresolved04-26
Delivery Issue Pakistan - JazzMajor2.5 hresolved04-28

Other incidents 20

IncidentImpactStartedDurationStatusDay
Delivery Issue- Bell Canada - CAMinor6.4 hresolved04-01
Delivery Issue- Rogers Wireless and Fido CAMinor41 minresolved04-02
Delivery Issue - Bell Canada - CAMinor6.1 hresolved04-03
Sinch Emergency Maintenance - Legacy Atlas SMS1Minor16 hresolved04-06
Service Notification - DashboardMinor29 minresolved04-06
Service Notification - DashboardMinor18 minresolved04-06
Whatsapp Connectivity - EU endpointNo impact listed53 minresolved04-06
Sinch Operator Notification - T-Mobile USNo impact listed1.2 hresolved04-07
Operator Notification: Celcom MalaysiaMinor2 dresolved04-09
Delivery Issues - Telekom GermanyMinor2.9 hresolved04-11
Delivery Issues Bolivia - TigoMinor23 hresolved04-14
Outage - Rogers Wireless CanadaMinor25 hresolved04-19
Service Notification - Data Calling degradationMinor1.6 hresolved04-20
Delivery Issues TurkeyMinor13 hresolved04-22
Operator Notification - Celcom MalaysiaMinor7.0 hresolved04-24
Delivery Issue - Rogers Wireless and Fido CAMinor6.9 hresolved04-24
Sinch Service Notification - REST API, CANo impact listed0 minresolved04-27
Service Notification - Data Calling degradationMinor3.7 hresolved04-28
Delivery Issue Iraq - AsiacellMinor5.7 hresolved04-29
Delivery Issue France - OrangeMinor28 minresolved04-30

Maintenance 34

Show scheduled maintenance

Cite this

Sinch posted 23 status incidents in April 2021 (3 major or critical); 0 price changes and 0 notable page changes observed.

Title
Sinch in April 2021
Vendor
Sinch
Date
URL
https://rewindex.com/company/sinch/2021/04

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