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CompaniesSinchIncidents

Sinch: Delivery Issue- Bell Canada - CA

MinorStatus: resolvedStarted Resolved (6.4 h)1 updatestatus.sinch.com (opens in new tab)
Part of an outage event

Azure outage, Apr 1, 2021 · 13 vendors, 13 incidents

Sinch’s incident started in the same window without naming Azure (timing only, not evidence of a link). (timing only, posted +10 min vs the first vendor naming Azure)

Swipe sideways to see the whole diagram.

same windowAzureown incident not archivedWithin an hour4 vendors, 3 blamed AzureLaunchDarkly, InfluxData (InfluxDB Cloud), Confluent, JFrogSinch (this incident)posted +10 min
same windowAzureown incident not archivedWithin an hour4 vendors, 3 blamed AzureLaunchDarkly, InfluxData(InfluxDB Cloud), Confluent,JFrogSinch (this incident)posted +10 min
Sinch is outlined in red. Groups show up to a few vendors each; the event page lists every incident.
Mermaid source
flowchart LR
  root["Azure<br/>own incident not archived"]:::inferred
  h1["Within an hour<br/>4 vendors, 3 blamed Azure<br/>LaunchDarkly, InfluxData (InfluxDB Cloud), Confluent, JFrog"]:::blames
  root --> h1
  me["Sinch (this incident)<br/>posted +10 min"]:::me
  root -.->|"same window"| me

Full event: timeline, evidence and all vendors →

Detected automatically from incidents that started together and named the same provider. A link means one vendor’s incident named another, not a confirmed cause.

Timeline of updates

  1. resolved

    A fix has been implemented and this incident has been resolved. Incident Start Time: 2021-04-01 20:17 UTC Incident End time: 2021-04-02 01:22 UTC

From Sinch’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

Archive proof

Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert.

How the archive is checked, and what it cannot prove.

This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

Impact, status and times are the vendor’s own, as last archived. View on status.sinch.com (opens in new tab).

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