# Sinch: Delivery Issue- Bell Canada - CA

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2021-04-01 21:40 UTC · Resolved: 2021-04-02 04:02 UTC · Duration: 6.4 h
- Updates: 1
- [Vendor status page: https://status.sinch.com/incidents/yt5jgj291k42](https://status.sinch.com/incidents/yt5jgj291k42)
- [Company: Sinch](https://rewindex.com/company/sinch.md)

## Part of an outage event

- [Azure outage, Apr 1, 2021: 13 vendors, 13 incidents](https://rewindex.com/events/2021-04-01-azure)
- This incident started in the same window without naming Azure (timing only, not evidence of a link). (timing only, posted +10 min vs the first vendor naming Azure)

```mermaid
flowchart LR
  root["Azure<br/>own incident not archived"]:::inferred
  h1["Within an hour<br/>4 vendors, 3 blamed Azure<br/>LaunchDarkly, InfluxData (InfluxDB Cloud), Confluent, JFrog"]:::blames
  root --> h1
  me["Sinch (this incident)<br/>posted +10 min"]:::me
  root -.->|"same window"| me
```

_Detected automatically from incidents that started together and named the same provider; a link means one incident named another vendor, not a confirmed cause._

## Timeline of updates

- **resolved** 2021-04-02 04:02 UTC: A fix has been implemented and this incident has been resolved. Incident Start Time: 2021-04-01 20:17 UTC Incident End time: 2021-04-02 01:22 UTC

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


---
Canonical: https://rewindex.com/company/sinch/incidents/yt5jgj291k42 · Markdown: https://rewindex.com/company/sinch/incidents/yt5jgj291k42.md · JSON: https://rewindex.com/api/v1/companies/sinch/incidents/yt5jgj291k42 · Generated 2026-10-20T03:13:42.104Z