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CompaniesSinchMonthly reportsMay 2021

Sinch in May 2021: incidents, uptime and changes

31incidents posted
3labelled major or critical
98.91%free of major/critical
43.13%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 8 h 4 min, incident time 17.6 days. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Critical 2 · Major 1 · Minor 26 · No impact listed 2

Major and critical incidents 3

IncidentImpactStartedDurationStatusDay
Delivery issue Telcel MexicoCritical4.9 hresolved05-15
Delivery Issue Brazil - ClaroCritical1.2 hresolved05-15
Delivery Issue Algeria - WataniyaMajor3.2 hresolved05-28

Other incidents 28

IncidentImpactStartedDurationStatusDay
Degraded performance - Rogers Wireless CAMinor1.1 hresolved05-02
Delivery issues - Vodafone EgyptMinor8.4 hresolved05-02
Degraded performance - Rogers Wireless and Fido CAMinor9.5 hresolved05-04
Degraded Performance - Telekom GermanyMinor5.5 hresolved05-04
Flashcall Degradation - IndonesiaMinor6.8 hresolved05-06
Degraded performance - Rogers Wireless and Fido CAMinor14 hresolved05-07
Delivery Issue Iraq - AsiacellMinor16 hresolved05-08
Service Notification - Etisalat EgyptMinor4 dresolved05-09
Sinch Operator Notification - Sprint USMinor4.0 hresolved05-09
Delivery issue Telcel MexicoMinor2.0 hresolved05-11
Delivery issue Telcel MexicoNo impact listed4.1 hresolved05-11
Sinch Incident - Degradation to V-SMS servicesMinor4.0 hresolved05-12
Delivery issue Brazil - ClaroMinor4.4 hresolved05-12
Delivery Issue Iraq - AsiacellMinor22 hresolved05-12
Sinch notification - WhatsappMinor19 hresolved05-13
Delivery Issue Brazil - ClaroMinor7.2 hresolved05-14
Service Notification - DashboardMinor40 hresolved05-17
Operator notification - Rogers WirelessNo impact listed0 minresolved05-17
Service Notification - DashboardMinor2.4 hresolved05-19
Delivery Issue Algeria - WataniyaMinor5 dresolved05-23
Flashcall and PSTN Performance Degradation - MexicoMinor3.7 hresolved05-24
Flashcall Degradation - UzbekistanMinor14 dresolved05-24
Delivery Issues TurkeyMinor26 hresolved05-25
Delivery Issues Mexico - TelcelMinor24 hresolved05-25
Delivery Issues - ItalyMinor22 hresolved05-25
Service Notification - DashboardMinor22 minresolved05-27
Degraded Performance - Rogers Wireless & Bell CanadaMinor15 hresolved05-28
Service Notification - DashboardMinor4.2 hresolved05-31

Maintenance 47

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Sinch posted 31 status incidents in May 2021 (3 major or critical); 0 price changes and 0 notable page changes observed.

Title
Sinch in May 2021
Vendor
Sinch
Date
URL
https://rewindex.com/company/sinch/2021/05

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