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CompaniesSinchMonthly reportsJune 2021

Sinch in June 2021: incidents, uptime and changes

31incidents posted
3labelled major or critical
96.10%free of major/critical
76.73%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 28 h 2 min, incident time 7.0 days. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Critical 1 · Major 2 · Minor 25 · No impact listed 3

Major and critical incidents 3

IncidentImpactStartedDurationStatusDay
Performance Degradation - Coriolis - FranceCritical11 hresolved06-03
Delivery Issues Peru - ClaroMajor5.8 hresolved06-23
DI MMX 365 | Operator Services | Potential delay in delivery of MO, MT and DLR | TT# MNOC-30918Major11 hresolved06-27

Other incidents 28

IncidentImpactStartedDurationStatusDay
Delivery Issue Iraq - AsiacellMinor2.1 hresolved06-04
Service Notification - DashboardMinor44 minresolved06-08
Operator Notification - Verizon US - MMSMinor1.2 hresolved06-09
Delivery Issue Indonesia - 3 HutchisonMinor4.3 hresolved06-13
Delivery Issue Brazil - ClaroMinor1.5 hresolved06-13
Flashcall Degradation - IndonesiaMinor1.9 hresolved06-14
Delivery issues - AsiaCell IraqMinor20 hresolved06-14
Service Notification - DashboardMinor1.8 hresolved06-15
Delivery Issue Brazil - ClaroMinor25 hresolved06-16
Delivery Issue Dominican Republic - AlticeMinor16 hresolved06-18
Delivery Issue Brazil - ClaroMinor7.9 hresolved06-21
[INCIDENT] | Enterprise Messaging | DI SMS 365 | Potential Delay in delivery of traffic towards one of our partners in MalaysiaMinor3.1 hresolved06-22
Delivery Issue Malaysia - DigiMinor3.0 hresolved06-22
Delivery Issue Malaysia - DigiMinor2.2 hresolved06-22
DI MMS 365 (MM7) | Enterprise Services | Potential delay in delivery for multiple media messaging | MNOC-30791Minor1.3 hresolved06-22
DI SMS 365 (SMSx) | Operator Services | Delay in delivery reports and MT Traffic | TT#MNOC-30797Minor1.3 hresolved06-22
DI SMS 365 (SMSx) | Operator Services | Delay in delivery reports and MT Traffic | TT#MNOC-30804Minor29 minresolved06-22
[INCIDENT - RESOLVED] | Enterprise Messaging | DI SMS 365 | Potential Delay in delivery of traffic towards one of our partners in MexicoNo impact listed4.2 hresolved06-23
V-SMS performance degradation for United StatesMinor3.3 hresolved06-23
DI MMS 365 (MM7)| Enterprise Messaging | Delay in delivery of MO, MT and DLR | TT# MNOC-30856Minor2.2 hresolved06-24
Sinch Incident - Network DisturbanceMinor59 minresolved06-25
Services | Enterprise Messaging | Delay in delivery of MT and DLR traffic towards one of the partner in OmanMinor16 hresolved06-27
DI SMS 365| Enterprise Messaging | Delay in delivery of MT and DLR traffic towards multiple destinationsMinor16 hresolved06-27
Delivery Issue Vietnam - VinaphoneMinor48 hresolved06-29
DI SMS 365 | Enterprise Messaging | Potential Delay in delivery of traffic towards IndiaNo impact listed12 hresolved06-30
[INCIDENT] | Operator Services | DI SMS 365 | Potential Delay in delivery of traffic towards one of our partner in UK | TT# MNOC-31011No impact listed50 minresolved06-30
V-SMS performance degradation for United StatesMinor12 hresolved06-30
V-SMS performance degradation for CanadaMinor12 hresolved06-30

Maintenance 42

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Cite this

Sinch posted 31 status incidents in June 2021 (3 major or critical); 0 price changes and 0 notable page changes observed.

Title
Sinch in June 2021
Vendor
Sinch
Date
URL
https://rewindex.com/company/sinch/2021/06

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