Outages by dayJune 9, 2021

Outages on June 9, 2021

UTC day 2021-06-09 (Jun 9, 2021, 00:00 to Jun 9, 2021, 23:59 your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

37incidents started

13labelled major or critical

27vendors with a new incident

13still open from earlier days

By vendor label: Critical 6 · Major 7 · Minor 15 · No impact listed 9 · 20 maintenance

Incidents started this day 37

Vendor	Incident	Impact	Started	Resolved	Status
Logz.io	Web Application and services are not availible	Critical	09:40	10:12 (32 min)	resolved
Mux	Mux Dashboard and API down	Critical	11:11	12:02 (51 min)	resolved
Maven Central	search.maven.org is down	Critical	13:10	13:13 (3 min)	resolved
Hotjar	Hotjar.com is unavailable	Critical	17:01	18:17 (1.3 h)	resolved
BigCommerce	Help Center Issues	Critical	17:36	18:51 (1.3 h)	resolved
Gusto	Due to a Salesforce outage, chat and email systems are temporarily down.	Critical	17:48	18:39 (51 min)	resolved
Substack	Substack emails failing to send	Major	00:30	02:32 (2.0 h)	resolved
Segment	Warehouse sync delay	Major	00:54	08:30 (7.6 h)	resolved
v0	Elevated API and Dashboard Error Rates	Major	07:26	08:20 (54 min)	resolved
Vercel	Elevated API and Dashboard Error Rates	Major	07:26	08:20 (54 min)	resolved
Contentful	Service degradation for Content Delivery API	Major	13:19	13:58 (39 min)	resolved
Keeper	SMS 2FA to AT&T devices	Major	18:21	21:22 (3.0 h)	resolved
MongoDB Atlas	MongoDB Atlas: Cluster creation and modification delays	Major	23:05	Jun 10, 2021, 02:40 (3.6 h)	resolved
New Relic	Agent Install Errors for US/EU Region	Minor	00:10	04:16 (4.1 h)	resolved
Plivo	Delivery delay on outbound toll-free MMS towards US phone numbers	Minor	01:04	01:20 (16 min)	resolved
SparkPost	Elevated 5xx API error rates and increased latency for some SparkPost and SparkPost Enterprise customers (EU hosted only)	Minor	07:18	07:35 (17 min)	resolved
Expo	Elevated Build Errors	Minor	08:00	22:02 (14 h)	resolved
Twilio	SMS Delivery Delay To UK	Minor	09:14	12:04 (2.8 h)	resolved
Twilio	Inbound Call Failures to a subset of Twilio phone numbers in multiple locations	Minor	09:58	14:20 (4.4 h)	resolved
Twilio	SMS Delivery Delays to Liberia Orange	Minor	13:36	20:42 (7.1 h)	resolved
Twilio	SMS Delivery Delays to Vietnam Vinaphone Network (452-02)	Minor	14:39	18:13 (3.6 h)	resolved
Twilio	MMS and SMS Delivery Delays to US Verizon Network (311-489) From Toll-Free Numbers and a Subset of Short Codes	Minor	15:18	23:57 (8.7 h)	resolved
Sinch	Operator Notification - Verizon US - MMS	Minor	16:13	17:24 (1.2 h)	resolved
Plivo	Delivery delay on outbound toll-free SMS towards US and Canada phone numbers	Minor	16:20	18:43 (2.4 h)	resolved
Pendo	Resource Center Not Displaying	Minor	18:39	19:46 (1.1 h)	resolved
Mattermost	Delay on new cloud workspace signups	Minor	18:45	21:04 (2.3 h)	resolved
Gorgias	Images are not loading	Minor	20:12	20:42 (30 min)	resolved
Twilio	SMS Logs show Error "We are Unable to Load Delivery Steps for this Message" when Viewing Message Details	Minor	22:48	Jun 10, 2021, 01:49 (3.0 h)	resolved
Bunny.net	Chicago Origin Shield - International connectivity issue	No impact listed	00:00	00:00 (0 min)	resolved
Twilio	Inbound Call Failures to Subset of Twilio's France Numbers	No impact listed	01:56	01:56 (0 min)	resolved
Typeform	Typeform pricing page in currently inaccessible	No impact listed	13:26	13:48 (22 min)	resolved
Stitch	Issue Navigating to Add Integration and Add Destination Pages	No impact listed	14:06	13:00 (-66 min)	resolved
Optimizely	FIND Incident - EU Region (EU-PROD25 - V1)	No impact listed	16:36	Jun 10, 2021, 08:36 (16 h)	resolved
Segment	In-app configuration changes might take up to 30 minutes to take effect in the pipeline	No impact listed	17:17	18:05 (48 min)	resolved
Substack	Subscriber dashboards are delayed	No impact listed	20:39	23:36 (3.0 h)	resolved
Twilio	SMS Delivery Failures to AT&T over a Subset of Long Code	No impact listed	21:05	21:05 (0 min)	resolved
Aptible	500 errors on certain operations and Deploy UI pages	No impact listed	22:00	22:02 (2 min)	resolved

Still open from earlier days 13

Vendor	Incident	Impact	Started	Resolved	Status
Bandwidth	Bandwidth Local Market Impairment - 468 - Memphis, TN	Major	Jun 8, 2021, 18:22	04:39 (10 h)	resolved
Red Hat (incl. Quay.io)	Container Factory - Partner Container Workflow Partial Outage	Major	Jun 8, 2021, 18:55	18:49 (24 h)	resolved
Bandwidth	Intermittent Toll free MMS failures to ATT users	Major	Jun 8, 2021, 23:23	00:28 (1.1 h)	resolved
Bitbucket	AWS ECR image pull errors in Bitbucket Pipelines for images hosted in eu-west-1.	Minor	Jun 4, 2021, 13:16	Jun 15, 2021, 00:06 (10 d)	resolved
Klaviyo	Delay in Analytics Processing for 12.5% of Metrics	Minor	Jun 4, 2021, 16:06	Jun 11, 2021, 13:04 (7 d)	resolved
Twilio	Investigating a Subset of Flex Stuck Tasks in the Teams View	Minor	Jun 4, 2021, 22:46	Jun 10, 2021, 20:58 (6 d)	resolved
MessageBird (Bird)	Experiencing issues with Inbound Media uploads in Whatsapp	Minor	Jun 7, 2021, 10:05	Jun 29, 2021, 14:03 (22 d)	resolved
Twilio	Voice Quality Issue to Singapore	Minor	Jun 8, 2021, 06:55	Jun 11, 2021, 17:29 (3 d)	resolved
Optimizely	Visitor Intelligence incident - EMEA Region	Minor	Jun 8, 2021, 10:49	Jun 15, 2021, 12:19 (7 d)	resolved
Twilio	SMS Delivery Delay To Myanmar	Minor	Jun 8, 2021, 10:50	Jun 11, 2021, 16:20 (3 d)	resolved
Bitbucket	Git operations over SSH are slow	Minor	Jun 8, 2021, 14:30	02:54 (12 h)	resolved
Plivo	Inbound SMS/MMS failure towards US phone numbers : Memphis, TN	Minor	Jun 8, 2021, 18:40	04:41 (10 h)	resolved
Twilio	MMS Delivery Failures to US AT&T Over a Subset of Toll Free Numbers	Minor	Jun 8, 2021, 20:40	03:35 (6.9 h)	resolved

Maintenance 20

Vendor	Incident	Impact	Started	Resolved	Status
Twilio	[Scheduled] Syrian Internet Service Temporarily Suspended Affecting the SMS Service for Mobile Operators: 8 June 2021 at 18:00 PDT until 9 June at 00:30 PDT	Maintenance	01:02	07:30 (6.5 h)	resolved
Bandwidth	[Scheduled] API V2 Voice Maintenance	Maintenance	04:00	04:30 (30 min)	resolved
Twilio	[Scheduled] SMS Carrier Partner Maintenance - Small US Regional Carriers	Maintenance	04:00	08:30 (4.5 h)	resolved
Twilio	[Scheduled] Mexico SMS Carrier Maintenance - TelCel Mexico	Maintenance	04:40	08:40 (4.0 h)	resolved
Bandwidth	[Scheduled] Local Market Maintenance - Multiple Markets	Maintenance	05:00	10:00 (5.0 h)	resolved
Sinch	[Scheduled] External Maintenance - Verizon - US	Maintenance	05:00	10:00 (5.0 h)	resolved
Sinch	[Scheduled] Customer Portal - Internal Maintenance	Maintenance	05:00	06:00 (1.0 h)	resolved
Twilio	[Scheduled] US SMS Carrier Partner Maintenance	Maintenance	05:00	09:30 (4.5 h)	resolved
Bandwidth	[Scheduled] Messaging Maintenance - SMS	Maintenance	06:01	08:01 (2.0 h)	resolved
GitHub Copilot	[Scheduled] Sunsetting API Authentication via Query Parameters, and the OAuth Applications API	Maintenance	14:00	Jun 10, 2021, 14:00 (24 h)	resolved
GitHub	[Scheduled] Sunsetting API Authentication via Query Parameters, and the OAuth Applications API	Maintenance	14:00	Jun 10, 2021, 14:00 (24 h)	resolved
Xero	Xero Central is intermittently unavailable	Maintenance	17:35	21:30 (3.9 h)	resolved
Linode (Akamai)	[Scheduled] Scheduled Network Maintenance - AP-West (Mumbai)	Maintenance	19:00	22:00 (3.0 h)	resolved
Twilio	[Scheduled] Russia SMS Carrier Maintenance - Tele2	Maintenance	19:00	23:00 (4.0 h)	resolved
Twilio	[Scheduled] Russia SMS Carrier Maintenance - Megafon Russia Federation	Maintenance	20:02	Jun 10, 2021, 00:00 (4.0 h)	resolved
Twilio	[Scheduled] Russia SMS Carrier Maintenance - Beeline Russia	Maintenance	21:00	Jun 10, 2021, 00:00 (3.0 h)	resolved
Linode (Akamai)	[Scheduled] Scheduled Network Maintenance - EU-Central (Frankfurt)	Maintenance	22:00	Jun 10, 2021, 00:00 (2.0 h)	resolved
Dropbox Sign	[Scheduled] HelloSign Product Update	Maintenance	22:27	22:30 (3 min)	resolved
Bandwidth	[Scheduled] Local Market Maintenance - Multiple Markets	Maintenance	23:00	Jun 10, 2021, 09:00 (10 h)	resolved
Lever	[Scheduled] Scheduled maintenance	Maintenance	23:00	Jun 10, 2021, 02:00 (3.0 h)	resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Logz.io, Mux, Maven Central, Hotjar, BigCommerce, Gusto, Substack, Segment, v0, Vercel, Contentful, Keeper.

Cite this

37 vendor-reported incidents started on 2021-06-09 (UTC) across 27 vendors, 13 labelled major or critical by the vendor.

Title: Outages on June 9, 2021
Vendor: Rewindex daily outage roundup
Date: 2021-06-09 00:00 UTC
URL: https://rewindex.com/outages/2021-06-09

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