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CompaniesHotjarMonthly reportsJune 2021

Hotjar in June 2021: incidents, uptime and changes

11incidents posted
2labelled major or critical
98.71%free of major/critical
98.31%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 9 h 17 min, incident time 12 h 10 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Critical 1 · Major 1 · Minor 1 · No impact listed 8

Major and critical incidents 2

IncidentImpactStartedDurationStatusDay
Hotjar.com is unavailableCritical1.3 hresolved06-09
Recordings and Heatmap data for some customers not being collectedMajor8.0 hresolved06-02

Other incidents 9

IncidentImpactStartedDurationStatusDay
Hotjar application unavailable and Data collection interruptionNo impact listed34 minresolved06-02
Continuous Heatmaps slowdownMinor2.9 hresolved06-03
Comments made from Recordings are no longer showing in Activity FeedNo impact listed1.7 hresolved06-14
Issues collecting User AttributesNo impact listed18 minresolved06-15
Viewcounter with elevated 50xsNo impact listed16 minresolved06-16
Survey List Filtering erroringNo impact listed57 minresolved06-16
Unexpected extension to the maintenance window due to database CPU loadNo impact listed6.4 hresolved06-17
Getting Started Guide appeared incorrectly on some sites.No impact listed1.1 hresolved06-17
Issue with data collectionNo impact listed37 minresolved06-24

Maintenance 2

Show scheduled maintenance

Cite this

Hotjar posted 11 status incidents in June 2021 (2 major or critical); 0 price changes and 0 notable page changes observed.

Title
Hotjar in June 2021
Vendor
Hotjar
Date
URL
https://rewindex.com/company/hotjar/2021/06

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