# Hotjar in June 2021: incidents, uptime and changes

> Hotjar in June 2021: 11 incidents on its status page (2 major or critical), 98.71% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Hotjar’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/hotjar/2021/06
Last updated: 2021-07-01T00:00:00Z

- Incidents posted: 11 (major/critical: 2) · Maintenance: 2
- By vendor impact label: critical 1, major 1, minor 1, none 8
- Uptime (vendor-reported): 98.71% free of major/critical incidents, 98.31% free of any incident; outage time 9 h 17 min, incident time 12 h 10 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [May 2021](https://rewindex.com/company/hotjar/2021/05.md) · Next: [July 2021](https://rewindex.com/company/hotjar/2021/07.md) · [All months](https://rewindex.com/company/hotjar/reports.md) · [Hotjar](https://rewindex.com/company/hotjar.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Hotjar.com is unavailable](https://rewindex.com/company/hotjar/incidents/sdgb5mf1yr5t.md) | critical | 2021-06-09 17:01 UTC | 2021-06-09 18:17 UTC | 1.3 h | resolved |
| [Recordings and Heatmap data for some customers not being collected](https://rewindex.com/company/hotjar/incidents/tl7qh2d1mq2l.md) | major | 2021-06-02 10:44 UTC | 2021-06-02 18:45 UTC | 8.0 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Recordings and Heatmap data for some customers not being collected](https://rewindex.com/company/hotjar/incidents/tl7qh2d1mq2l.md) | major | 2021-06-02 10:44 UTC | 2021-06-02 18:45 UTC | 8.0 h | resolved |
| [Hotjar application unavailable and Data collection interruption](https://rewindex.com/company/hotjar/incidents/1v6d79mppctp.md) | none | 2021-06-02 21:08 UTC | 2021-06-02 21:42 UTC | 34 min | resolved |
| [Continuous Heatmaps slowdown](https://rewindex.com/company/hotjar/incidents/q3217h68np05.md) | minor | 2021-06-03 10:20 UTC | 2021-06-03 13:13 UTC | 2.9 h | resolved |
| [Hotjar.com is unavailable](https://rewindex.com/company/hotjar/incidents/sdgb5mf1yr5t.md) | critical | 2021-06-09 17:01 UTC | 2021-06-09 18:17 UTC | 1.3 h | resolved |
| [Comments made from Recordings are no longer showing in Activity Feed](https://rewindex.com/company/hotjar/incidents/l8j0rtx6sk9t.md) | none | 2021-06-14 11:56 UTC | 2021-06-14 13:40 UTC | 1.7 h | resolved |
| [Issues collecting User Attributes](https://rewindex.com/company/hotjar/incidents/0ymdt5vttbjx.md) | none | 2021-06-15 19:40 UTC | 2021-06-15 19:58 UTC | 18 min | resolved |
| [Viewcounter with elevated 50xs](https://rewindex.com/company/hotjar/incidents/np8qwht69tkg.md) | none | 2021-06-16 09:43 UTC | 2021-06-16 09:59 UTC | 16 min | resolved |
| [Survey List Filtering erroring](https://rewindex.com/company/hotjar/incidents/rkt5b5qcbsb2.md) | none | 2021-06-16 12:15 UTC | 2021-06-16 13:12 UTC | 57 min | resolved |
| [Unexpected extension to the maintenance window due to database CPU load](https://rewindex.com/company/hotjar/incidents/n2c7wyj42tg6.md) | none | 2021-06-17 09:03 UTC | 2021-06-17 15:27 UTC | 6.4 h | resolved |
| [Getting Started Guide appeared incorrectly on some sites.](https://rewindex.com/company/hotjar/incidents/z7l068f777vy.md) | none | 2021-06-17 14:06 UTC | 2021-06-17 15:15 UTC | 1.1 h | resolved |
| [Issue with data collection](https://rewindex.com/company/hotjar/incidents/c60byk03svt1.md) | none | 2021-06-24 12:30 UTC | 2021-06-24 13:07 UTC | 37 min | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] Scheduled maintenance](https://rewindex.com/company/hotjar/incidents/8ln0fmkt7yhy.md) | maintenance | 2021-06-16 06:01 UTC | 2021-06-16 06:38 UTC | 37 min | resolved |
| [\[Scheduled\] Scheduled database maintenance](https://rewindex.com/company/hotjar/incidents/lwwt6y9l48gm.md) | maintenance | 2021-06-17 10:16 UTC | 2021-06-17 13:12 UTC | 2.9 h | resolved |

## Cite this

Hotjar posted 11 status incidents in June 2021 (2 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/hotjar/2021/06
- Citation: Hotjar, “Hotjar in June 2021” (2021-06-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/hotjar/2021/06 (CC BY 4.0).
- Markdown link: `[Hotjar: Hotjar in June 2021 (2021-06-01)](https://rewindex.com/company/hotjar/2021/06)`


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Canonical: https://rewindex.com/company/hotjar/2021/06 · Markdown: https://rewindex.com/company/hotjar/2021/06.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T14:10:03.722Z