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CompaniesHotjarMonthly reportsMay 2021

Hotjar in May 2021: incidents, uptime and changes

8incidents posted
1labelled major or critical
99.22%free of major/critical
99.13%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 5 h 45 min, incident time 6 h 27 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Critical 1 · Minor 1 · No impact listed 6

Major and critical incidents 1

IncidentImpactStartedDurationStatusDay
Disruption to processing of background tasks.Critical5.8 hresolved05-11

Other incidents 7

IncidentImpactStartedDurationStatusDay
Heatmap screenshots not generatingNo impact listed45 minresolved05-04
The Integrations page is currently not functionalNo impact listed1.0 hresolved05-05
Survey response e-mails and Zaps not workingNo impact listed0 minresolved05-05
Intermittent errors when accessing recordings.Minor42 minresolved05-17
Intermittent blank login/registration page for some users.No impact listed41 minresolved05-20
Autoplay not working on recordingsNo impact listed1.5 hresolved05-26
Data Ingestion ErrorsNo impact listed56 minresolved05-26

Cite this

Hotjar posted 8 status incidents in May 2021 (1 major or critical); 0 price changes and 0 notable page changes observed.

Title
Hotjar in May 2021
Vendor
Hotjar
Date
URL
https://rewindex.com/company/hotjar/2021/05

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