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CompaniesHotjarMonthly reportsApril 2021

Hotjar in April 2021: incidents, uptime and changes

5incidents posted
3labelled major or critical
99.51%free of major/critical
99.23%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 3 h 30 min, incident time 5 h 32 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Major 3 · Minor 2

Major and critical incidents 3

IncidentImpactStartedDurationStatusDay
Survey responses not sent to SlackMajor1.7 hresolved04-12
Processing degradationMajor35 minresolved04-19
Slow recordings playerMajor1.2 hresolved04-29

Other incidents 2

IncidentImpactStartedDurationStatusDay
Intermittent failures in RecordingsMinor14 minresolved04-28
Issues in Recordings playbackMinor1.8 hresolved04-28

Cite this

Hotjar posted 5 status incidents in April 2021 (3 major or critical); 0 price changes and 0 notable page changes observed.

Title
Hotjar in April 2021
Vendor
Hotjar
Date
URL
https://rewindex.com/company/hotjar/2021/04

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