# Hotjar in April 2021: incidents, uptime and changes

> Hotjar in April 2021: 5 incidents on its status page (3 major or critical), 99.51% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Hotjar’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/hotjar/2021/04
Last updated: 2021-05-01T00:00:00Z

- Incidents posted: 5 (major/critical: 3) · Maintenance: 0
- By vendor impact label: major 3, minor 2
- Uptime (vendor-reported): 99.51% free of major/critical incidents, 99.23% free of any incident; outage time 3 h 30 min, incident time 5 h 32 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [March 2021](https://rewindex.com/company/hotjar/2021/03.md) · Next: [May 2021](https://rewindex.com/company/hotjar/2021/05.md) · [All months](https://rewindex.com/company/hotjar/reports.md) · [Hotjar](https://rewindex.com/company/hotjar.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Survey responses not sent to Slack](https://rewindex.com/company/hotjar/incidents/k7rj8csywzhp.md) | major | 2021-04-12 12:27 UTC | 2021-04-12 14:09 UTC | 1.7 h | resolved |
| [Processing degradation](https://rewindex.com/company/hotjar/incidents/zld024m3k859.md) | major | 2021-04-19 16:16 UTC | 2021-04-19 16:51 UTC | 35 min | resolved |
| [Slow recordings player](https://rewindex.com/company/hotjar/incidents/94p562nh01pp.md) | major | 2021-04-29 14:37 UTC | 2021-04-29 15:50 UTC | 1.2 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Survey responses not sent to Slack](https://rewindex.com/company/hotjar/incidents/k7rj8csywzhp.md) | major | 2021-04-12 12:27 UTC | 2021-04-12 14:09 UTC | 1.7 h | resolved |
| [Processing degradation](https://rewindex.com/company/hotjar/incidents/zld024m3k859.md) | major | 2021-04-19 16:16 UTC | 2021-04-19 16:51 UTC | 35 min | resolved |
| [Intermittent failures in Recordings](https://rewindex.com/company/hotjar/incidents/brbz7nnznt49.md) | minor | 2021-04-28 08:38 UTC | 2021-04-28 08:52 UTC | 14 min | resolved |
| [Issues in Recordings playback](https://rewindex.com/company/hotjar/incidents/j4h2tqmtc52h.md) | minor | 2021-04-28 09:29 UTC | 2021-04-28 11:17 UTC | 1.8 h | resolved |
| [Slow recordings player](https://rewindex.com/company/hotjar/incidents/94p562nh01pp.md) | major | 2021-04-29 14:37 UTC | 2021-04-29 15:50 UTC | 1.2 h | resolved |

## Cite this

Hotjar posted 5 status incidents in April 2021 (3 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/hotjar/2021/04
- Citation: Hotjar, “Hotjar in April 2021” (2021-04-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/hotjar/2021/04 (CC BY 4.0).
- Markdown link: `[Hotjar: Hotjar in April 2021 (2021-04-01)](https://rewindex.com/company/hotjar/2021/04)`


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Canonical: https://rewindex.com/company/hotjar/2021/04 · Markdown: https://rewindex.com/company/hotjar/2021/04.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T14:50:24.769Z